• CMS rates this facility 1/5 stars (below average)
• Has 120 certified beds with an average of 68.3 residents per day (57% occupancy)
• Last health inspection found 11 deficiencies (inspected Nov 21, 2024)
• Has been fined a total of $19,073 across 2 fine(s)
• Total nursing staff: 4.86 hours per resident per day
• Staff turnover rate: 45.5%
• Part of the Phoenix Healthcare chain (6 facilities)
The Lakes is a 1-star Medicare and Medicaid certified nursing home in Oklahoma City, Oklahoma with 120 certified beds. It has been operating since 2001. The facility scored below average compared to Oklahoma facilities.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure each resident receives an accurate assessment.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide safe and appropriate respiratory care for a resident when needed.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Reasonably accommodate the needs and preferences of each resident.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Ensure each resident receives an accurate assessment.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PHOENIX HEALTHCARE LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Sep 29, 2004 |
| CAIN, LARRY | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Sep 29, 2004 |
| FORVIS MAZARS LLP | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 14, 2004 |
| PHOENIX HEALTHCARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Sep 29, 2004 |
| PHOENIX REHAB LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Sep 29, 2004 |
| FLOYD, SHANNA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 14, 2010 |
| HERMANCE, TERRY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 22, 2023 |
| JAY, JUDY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 5, 2022 |
| MOXLEY, HEATHER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2024 |
| YOUNG, CATHY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 24, 2009 |
This chain operates 6 facilities. View all →