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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeOklahomaThe Lakes

The Lakes

5701 West Britton Road, Oklahoma City, OK 731324057738900
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
4/5
Quality
1/5
Beds
120
certified
2 fine(s) totaling $19,073

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 120 certified beds with an average of 68.3 residents per day (57% occupancy)

• Last health inspection found 11 deficiencies (inspected Nov 21, 2024)

• Has been fined a total of $19,073 across 2 fine(s)

• Total nursing staff: 4.86 hours per resident per day

• Staff turnover rate: 45.5%

• Part of the Phoenix Healthcare chain (6 facilities)

The Lakes is a 1-star Medicare and Medicaid certified nursing home in Oklahoma City, Oklahoma with 120 certified beds. It has been operating since 2001. The facility scored below average compared to Oklahoma facilities.

Beds
120
Avg Residents/Day
68.3
Ownership
For profit - Individual
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jun 13, 2001
Sprinklers
Yes
Council
Resident
County
Oklahoma
Last Inspection
Nov 21, 2024
Deficiencies (Cycle 1)
11
Weighted Score
91.8
Infection Citations
3

Deficiency Citations (29)

F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 21, 2024Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Nov 21, 2024Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Nov 21, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Nov 21, 2024Corrected: NoCycle: 1
F0661Potential for Harm

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Survey: Nov 21, 2024Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Nov 21, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Nov 21, 2024Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Nov 21, 2024Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Nov 21, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 21, 2024Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Nov 21, 2024Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Oct 11, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Oct 11, 2024Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 11, 2024Corrected: NoCycle: 2
F0573Potential for Harm

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Survey: Aug 12, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Aug 12, 2024Corrected: NoCycle: 2
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Sep 28, 2023Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Sep 28, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Sep 28, 2023Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Apr 11, 2023Corrected: NoCycle: 3
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Apr 11, 2023Corrected: NoCycle: 3
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Apr 11, 2023Corrected: NoCycle: 3
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jun 8, 2022Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jun 8, 2022Corrected: NoCycle: 3
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jun 8, 2022Corrected: NoCycle: 3
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Jun 8, 2022Corrected: NoCycle: 3
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jun 8, 2022Corrected: NoCycle: 3
Total Fines
$19,073
Number of Fines
2
Payment Denials
1
Total Penalties
3

Penalty History

FineOct 11, 2024
$8,021
FineNov 21, 2024
$11,052
Payment DenialOct 11, 2024
14 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide3.34 hrs
National avg: 2.35 hrs
LPN1.00 hrs
National avg: 0.86 hrs
RN0.53 hrs
National avg: 0.68 hrs
Total Nursing4.86 hrs
National avg: 3.89 hrs
Weekend Total4.54 hrs
National avg: 0.00 hrs
Physical Therapist0.00 hrs
National avg: 0.07 hrs
Total Turnover
45.5%
RN Turnover
25.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Individual
Recent Change
No

Owners & Managers (10)

NameRoleTypeOwnership %Since
PHOENIX HEALTHCARE LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganizationN/ASep 29, 2004
CAIN, LARRY5% OR GREATER DIRECT OWNERSHIP INTERESTIndividualN/ASep 29, 2004
FORVIS MAZARS LLPOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 14, 2004
PHOENIX HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ASep 29, 2004
PHOENIX REHAB LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ASep 29, 2004
FLOYD, SHANNAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 14, 2010
HERMANCE, TERRYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 22, 2023
JAY, JUDYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 5, 2022
MOXLEY, HEATHEROPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2024
YOUNG, CATHYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 24, 2009

Nearby Nursing Homes

All Oklahoma facilities

St. Ann's Skilled Nursing and Therapy

Oklahoma City, OK · 120 beds

For profit
Health
Staffing
Quality
1.6 mi

The Health Center at Concordia

Oklahoma City, OK · 30 beds

Non profit$25,407 in fines
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Warr Acres Nursing Center

Oklahoma City, OK · 103 beds

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Health
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Baptist Village of Oklahoma City

Oklahoma City, OK · 120 beds

Non profit$34,272 in finesAbuse
Health
Staffing
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2.1 mi

Bellevue Health & Rehabilitation Center

Oklahoma City, OK · 142 beds

For profit
Health
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Ignite Medical Resort Okc, LLC

Oklahoma City, OK · 75 beds

For profit
Health
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Frequently Asked Questions

What is the CMS rating for The Lakes?▾
The Lakes has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 4/5, and quality measures rating of 1/5. This facility is rated below average.
Has The Lakes had any health inspection violations?▾
The Lakes had 11 deficiency citations in its most recent health inspection (Nov 21, 2024). The facility has been fined a total of $19,073 across 2 fine(s). It also has 3 infection control citation(s).
What are the staffing levels at The Lakes?▾
The Lakes provides 4.86 total nursing staff hours per resident per day, including 0.53 RN hours, 1.00 LPN hours, and 3.34 nurse aide hours. The total staff turnover rate is 45.5%.
How many beds does The Lakes have?▾
The Lakes has 120 certified beds with an average of 68.3 residents per day, resulting in approximately 57% occupancy. The facility is For profit - Individual owned and is part of the Phoenix Healthcare chain.
Are there other nursing homes near The Lakes?▾
Yes, there are 27 other nursing homes in Oklahoma City, Oklahoma with an average rating of 2.3/5. You can compare all facilities on the Oklahoma City nursing homes page.

Part of Phoenix Healthcare

This chain operates 6 facilities. View all →