CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in New York. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
The Pines Healthcare & Rehab Centers Olean Campus is a 4-star Medicare and Medicaid certified nursing home in Olean, New York with 120 certified beds. It has been operating since 1972. Its overall CMS rating is 4 out of 5.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| COUNTY OF CATTARAUGUS | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Mar 1, 1973 |
| BURR, MARK | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 3, 2024 |
| GUGINO, CAROL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 15, 1999 |
| PATEL, ARUN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 10, 2018 |
| REYNOLDS, TAMMY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 22, 2019 |
| PATEL, ARUN | ADP OF THE SNF | Individual | N/A | May 9, 2025 |
| REYNOLDS, TAMMY | ADP OF THE SNF | Individual | N/A | May 9, 2025 |
Compare CMS ratings and recorded fines for The Pines Healthcare & Rehab Centers Olean Campus and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.