• CMS rates this facility 4/5 stars (above average)
• Has 120 certified beds with an average of 106.1 residents per day (88% occupancy)
• Last health inspection found 4 deficiencies (inspected Mar 7, 2025)
• No fines on record
• Total nursing staff: 3.79 hours per resident per day
• Staff turnover rate: 59.4% (high)
The Pines Healthcare & Rehab Centers Olean Campus is a 4-star Medicare and Medicaid certified nursing home in Olean, New York with 120 certified beds. It has been operating since 1972. The facility scored above average compared to New York facilities.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| COUNTY OF CATTARAUGUS | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Mar 1, 1973 |
| GUGINO, CAROL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 15, 1999 |
| PATEL, ARUN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 10, 2018 |
| REYNOLDS, TAMMY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 22, 2019 |