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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeOhioVancrest-Upper Valley

Vancrest-Upper Valley

3232 North County Road 25a, Troy, OH 453739374407663
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
3/5
Quality
5/5
Beds
127
certified
1 fine(s) totaling $4,233

Key Findings

• CMS rates this facility 4/5 stars (above average)

• Has 127 certified beds with an average of 117.5 residents per day (93% occupancy)

• Last health inspection found 13 deficiencies (inspected Jul 25, 2024)

• Has been fined a total of $4,233 across 1 fine(s)

• Total nursing staff: 3.87 hours per resident per day

• Staff turnover rate: 34.6%

• Part of the Vancrest Health Care Centers chain (13 facilities)

Vancrest-Upper Valley is a 4-star Medicare and Medicaid certified nursing home in Troy, Ohio with 127 certified beds. It has been operating since 1989. The facility scored above average compared to Ohio facilities.

Beds
127
Avg Residents/Day
117.5
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 8, 1989
Sprinklers
Yes
Council
Resident
County
Miami
Last Inspection
Jul 25, 2024
Deficiencies (Cycle 1)
13
Weighted Score
47.0
Infection Citations
0

Deficiency Citations (32)

F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Jul 25, 2024Corrected: NoCycle: 1
F0582Minimal Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Jul 25, 2024Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Jul 25, 2024Corrected: NoCycle: 1
F0637Potential for Harm

Assess the resident when there is a significant change in condition

Survey: Jul 25, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 25, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 25, 2024Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jul 25, 2024Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Jul 25, 2024Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Jul 25, 2024Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Jul 25, 2024Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Jul 25, 2024Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jul 25, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 25, 2024Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Nov 23, 2021Corrected: NoCycle: 2
F0569Potential for Harm

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Survey: Nov 23, 2021Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Nov 23, 2021Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 23, 2021Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Nov 23, 2021Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 23, 2021Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Nov 23, 2021Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Nov 23, 2021Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Nov 23, 2021Corrected: NoCycle: 2
F0770Potential for Harm

Provide timely, quality laboratory services/tests to meet the needs of residents.

Survey: Nov 23, 2021Corrected: NoCycle: 2
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Nov 23, 2021Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Aug 22, 2019Corrected: NoCycle: 3
F0569Potential for Harm

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Survey: Aug 22, 2019Corrected: NoCycle: 3
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Aug 22, 2019Corrected: NoCycle: 3
F0607Minimal Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Aug 22, 2019Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Aug 22, 2019Corrected: NoCycle: 3
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Aug 22, 2019Corrected: NoCycle: 3

+ 2 more deficiencies

Total Fines
$4,233
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineAug 14, 2023
$4,233

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.33 hrs
National avg: 2.35 hrs
LPN1.12 hrs
National avg: 0.86 hrs
RN0.41 hrs
National avg: 0.68 hrs
Total Nursing3.87 hrs
National avg: 3.89 hrs
Weekend Total3.46 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
34.6%
RN Turnover
30.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (22)

NameRoleTypeOwnership %Since
BAGLEY, JON5% OR GREATER DIRECT OWNERSHIP INTERESTIndividualN/ADec 30, 2024
MCCLEERY, MARK5% OR GREATER DIRECT OWNERSHIP INTERESTIndividualN/ADec 30, 2024
MYERS, MARK5% OR GREATER DIRECT OWNERSHIP INTERESTIndividualN/ADec 30, 2024
WHITE, CLAIRE5% OR GREATER DIRECT OWNERSHIP INTERESTIndividualN/ADec 30, 2024
WHITE, MARK5% OR GREATER DIRECT OWNERSHIP INTERESTIndividualN/ADec 30, 2024
WHITE, NICOLAUS5% OR GREATER DIRECT OWNERSHIP INTERESTIndividualN/ADec 30, 2024
WHITE, SCOTT5% OR GREATER DIRECT OWNERSHIP INTERESTIndividualN/ADec 30, 2024
TROY HEALTH FACILITIES, LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 30, 2024
VANCREST MANAGEMENT CORP.OPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 30, 2024
ALLEN, BETTYOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 30, 2024
CONTENTO, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 30, 2024
FUELLING, ELIZABETHOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 30, 2024
MADIREDDY, NAGAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 30, 2024
PARKER, KATHYOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 30, 2024
POTTENGER, JULIAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 30, 2024
RUDASILL, MARKOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 30, 2024
SILALAHI, EDGAROPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 30, 2024
STEWART, SHANEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 30, 2024
SUTHERLAND, CIERRAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 30, 2024
WHITE, MARKOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 30, 2024
BAGLEY, JONCORPORATE OFFICERIndividualN/ADec 30, 2024
WHITE, MARKCORPORATE OFFICERIndividualN/ADec 30, 2024

Nearby Nursing Homes

All Ohio facilities

Troy Rehabilitation and Healthcare Center

Troy, OH · 155 beds

For profit$35,968 in fines
Health
Staffing
Quality
3.8 mi

Frequently Asked Questions

What is the CMS rating for Vancrest-Upper Valley?▾
Vancrest-Upper Valley has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated above average.
Has Vancrest-Upper Valley had any health inspection violations?▾
Vancrest-Upper Valley had 13 deficiency citations in its most recent health inspection (Jul 25, 2024). The facility has been fined a total of $4,233 across 1 fine(s).
What are the staffing levels at Vancrest-Upper Valley?▾
Vancrest-Upper Valley provides 3.87 total nursing staff hours per resident per day, including 0.41 RN hours, 1.12 LPN hours, and 2.33 nurse aide hours. The total staff turnover rate is 34.6%.
How many beds does Vancrest-Upper Valley have?▾
Vancrest-Upper Valley has 127 certified beds with an average of 117.5 residents per day, resulting in approximately 93% occupancy. The facility is Non profit - Corporation owned and is part of the Vancrest Health Care Centers chain.
Are there other nursing homes near Vancrest-Upper Valley?▾
Yes, there are 1 other nursing home in Troy, Ohio with an average rating of 3/5. You can compare all facilities on the Troy nursing homes page.

Part of Vancrest Health Care Centers

This chain operates 13 facilities. View all →