• Has 229 certified beds with an average of 190.2 residents per day (83% occupancy)
• Last health inspection found 28 deficiencies (inspected May 9, 2025)
• Has been fined a total of $839,732 across 4 fine(s)
• Total nursing staff: 3.38 hours per resident per day
• Staff turnover rate: 68.3% (high)
• Part of the Hurlbut Care chain (13 facilities)
Waterview Heights Rehabilitation and Nursing Cente is a not yet rated Medicare and Medicaid certified nursing home in Rochester, New York with 229 certified beds. It has been operating since 1972. The facility scored not rated average compared to New York facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Respond appropriately to all alleged violations.
Honor each resident's preferences, choices, values and beliefs.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ensure that residents are free from significant medication errors.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Have a plan that describes the process for conducting QAPI and QAA activities.
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Provide and implement an infection prevention and control program.
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
+ 48 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HURLBUT, ROBERT | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 100% | Mar 21, 2003 |
| HURLBUT HEALTH CONSULTING, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2020 |
| CURLETTA, MARK | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 16, 2021 |
| CURLETTA, MARK | CORPORATE OFFICER | Individual | N/A | Jul 16, 2021 |
| CURLETTA, MARK | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 16, 2021 |
This chain operates 13 facilities. View all →