• CMS rates this facility 3/5 stars (average)
• Has 157 certified beds with an average of 60.4 residents per day (38% occupancy)
• Last health inspection found 12 deficiencies (inspected Dec 9, 2024)
• No fines on record
• Total nursing staff: 3.80 hours per resident per day
• Staff turnover rate: 53.8% (high)
• Part of the American Senior Communities chain (91 facilities)
West Bend Nursing and Rehabilitation is a 3-star Medicare and Medicaid certified nursing home in South Bend, Indiana with 157 certified beds. It has been operating since 1990. The facility scored at average compared to Indiana facilities.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Ensure each resident receives an accurate assessment.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe and appropriate respiratory care for a resident when needed.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
+ 1 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Apr 1, 2011 |
| AMERICAN SENIOR COMMUNITIES LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Apr 1, 2011 |
| BAILEY, EMILY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 4, 2022 |
| CULVER, CYNTHIA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 13, 2020 |
| DRUMMER, CARL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2017 |
| FEHRIBACH, GREGORY | CORPORATE DIRECTOR | Individual | N/A | Dec 14, 2004 |
| HANIFY, THOMAS | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| LAZARD, ROBERT | CORPORATE DIRECTOR | Individual | N/A | Jan 29, 2021 |
| MANTRAVADI, GEETA | CORPORATE DIRECTOR | Individual | N/A | Jul 21, 2021 |
| MUKES-GAITHER, BEVERLY | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| PAYNE, MONICA | CORPORATE DIRECTOR | Individual | N/A | Aug 9, 2021 |
| BABCOCK, PAUL | CORPORATE OFFICER | Individual | N/A | Sep 30, 2020 |
| CAINE, VIRGINIA | CORPORATE OFFICER | Individual | N/A | Jan 10, 1994 |
| HARRIS, LISA | CORPORATE OFFICER | Individual | N/A | Dec 22, 2003 |
| KELSEY, DONNA | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Jun 1, 2016 |
| VAN CAMP, STEVEN | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Sep 6, 2019 |
This chain operates 91 facilities. View all →