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HomeMichiganWest Hickory Haven

West Hickory Haven

3310 W Commerce Rd, Milford, MI 483802486851400WebsiteGoogle Maps
3.7on Google(57 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
3/5
Quality
4/5
Beds
101
certified
2 fine(s) totaling $54,304

How West Hickory Haven Compares in Michigan

Facility results compared with averages for CMS-certified nursing homes in Michigan. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
MI average
3.1/5
Below state average
Health inspection rating
2/5
MI average
2.8/5
Below state average
Staffing rating
3/5
MI average
3.6/5
Below state average
Nursing hours per resident
3.97 hrs/day
MI average
3.99 hrs/day
Close to state average
RN hours per resident
0.56 hrs/day
MI average
0.78 hrs/day
Below state average
Staff turnover
67.9%
MI average
44.1%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Michigan average of 3.1/5.
Its 2/5 health inspection rating is below the Michigan average of 2.8/5.
Reported RN time is 0.56 hours per resident per day, below the state average of 0.78.
Staff turnover is 67.9%, higher than the Michigan average of 44.1%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
28
deficiency citations
Inspected Feb 7, 2024
Most recent cycle
13
deficiency citations
Inspected Mar 13, 2025
The most recent cycle recorded 15 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$9,429/mo
Michigan median
Private Room
$10,372/mo
Michigan median
Oakland County 65+
222,540
17.5% of county
County Population
1,272,264
Oakland County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

West Hickory Haven is a 2-star Medicare and Medicaid certified nursing home in Milford, Michigan with 101 certified beds. It has been operating since 1976. Its overall CMS rating is 2 out of 5.

Beds
101
Avg Residents/Day
64.5
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1976
Sprinklers
Yes
Council
Resident
County
Oakland
Last Inspection
Mar 13, 2025
Deficiencies (Cycle 1)
13
Weighted Score
130.0
Infection Citations
0

Deficiency Citations (50)

F0627Potential for Harm

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Survey: Mar 9, 2026Corrected: NoCycle: 1
F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: Mar 9, 2026Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 20, 2026Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jan 20, 2026Corrected: NoCycle: 1
F0604Actual Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Oct 29, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Oct 29, 2025Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 26, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 26, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0557Potential for Harm

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0678Potential for Harm

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0849Potential for Harm

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 16, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Dec 16, 2024Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Sep 25, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 25, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 25, 2024Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 7, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 7, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Feb 7, 2024Corrected: NoCycle: 2
F0557Potential for Harm

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Survey: Feb 7, 2024Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Feb 7, 2024Corrected: NoCycle: 2
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Feb 7, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Feb 7, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Feb 7, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 7, 2024Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Feb 7, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Feb 7, 2024Corrected: NoCycle: 2
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Feb 7, 2024Corrected: NoCycle: 2

+ 20 more deficiencies

Total Fines
$54,304
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineApr 10, 2024
$15,593
FineFeb 7, 2024
$38,711

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.60 hrs
National avg: 2.32 hrs
LPN0.81 hrs
National avg: 0.86 hrs
RN0.56 hrs
National avg: 0.69 hrs
Total Nursing3.97 hrs
National avg: 3.86 hrs
Weekend Total3.50 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
67.9%
RN Turnover
53.8%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (38)

NameRoleTypeOwnership %Since
ACKERMAN, AMY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual10%Jan 1, 2012
ACKERMAN, RICKY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual10%Jan 1, 2012
BAUMGARTEN, MICHAEL5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual10%Jan 1, 2012
BAUMGARTEN, THERESE5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual10%Jan 1, 2012
PEPLINSKI, SHELI5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual10%Jan 1, 2012
PEPLINSKI, TODD5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual10%Jan 1, 2012
SCHADE, JEFFERY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual10%Jan 1, 2012
SCHADE, TAMARA5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual10%Jan 1, 2012
THOMPSON, BRIAN5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual10%Jan 1, 2012
THOMPSON, SHELLY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual10%Jan 1, 2012
PEPLINSKI, TODDCORPORATE DIRECTORIndividualN/AJan 1, 2012
SCHADE, JEFFERYCORPORATE DIRECTORIndividualN/AJan 1, 2012
THOMPSON, BRIANCORPORATE DIRECTORIndividualN/AJan 1, 2012
ACKERMAN, RICKYCORPORATE OFFICERIndividualN/AJan 1, 2012
PEPLINSKI, TODDCORPORATE OFFICERIndividualN/AJan 1, 2012
SCHADE, JEFFERYCORPORATE OFFICERIndividualN/AJan 1, 2012
THOMPSON, BRIANCORPORATE OFFICERIndividualN/AJan 1, 2012
ACKERMAN, RICKYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2012
MUSZALL, JENNIFEROPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 16, 2024
SAMLUK, MICHAELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2017
SCHADE, JEFFERYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2012
THOMPSON, BRIANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2012
WINKELS, KATHYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 5, 2016
THE PEPLINSKI GROUP INCADP OF THE SNFOrganizationN/AMar 11, 2025
WEST HICKORY ESTATES, LLCADP OF THE SNFOrganizationN/AJan 1, 2012
ACKERMAN, AMYADP OF THE SNFIndividualN/AJan 1, 2012
ACKERMAN, RICKYADP OF THE SNFIndividualN/AJan 1, 2012
BAUMGARTEN, MICHAELADP OF THE SNFIndividualN/AJan 1, 2012
BAUMGARTEN, THERESEADP OF THE SNFIndividualN/AJan 1, 2012
MUSZALL, JENNIFERADP OF THE SNFIndividualN/AOct 16, 2024
PEPLINSKI, SHELIADP OF THE SNFIndividualN/AJan 1, 2012
PEPLINSKI, TODDADP OF THE SNFIndividualN/AJan 1, 2012
SAMLUK, MICHAELADP OF THE SNFIndividualN/AJan 1, 2017
SCHADE, JEFFERYADP OF THE SNFIndividualN/AJan 1, 2012
SCHADE, TAMARAADP OF THE SNFIndividualN/AJan 1, 2012
THOMPSON, BRIANADP OF THE SNFIndividualN/AJan 1, 2012
THOMPSON, SHELLYADP OF THE SNFIndividualN/AJan 1, 2012
WINKELS, KATHYADP OF THE SNFIndividualN/AJul 5, 2016

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for West Hickory Haven and nearby alternatives.

All Michigan facilities
West Hickory Haven
Milford, MICurrent facility
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $54,304
Medilodge of Milford
Milford, MI2.9 mi
CMS
4/5
Health
3/5
Staffing
4/5
Recorded fines: None
Caretel Inns of Brighton
Brighton, MI7.7 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: None
Westlake Health Campus
Commerce, MI8.5 mi
CMS
4/5
Health
3/5
Staffing
5/5
Recorded fines: None
The Neighborhoods of White Lake
White Lake, MI9.0 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
WellBridge of Brighton
Howell, MI9.0 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $26,686
South Lyon Senior Care and Rehab Center
South Lyon, MI10.5 mi
CMS
4/5
Health
3/5
Staffing
5/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
West Hickory Haven
Milford, MI · Current facility
—2/52/53/5$54,304
Medilodge of Milford
Milford, MI
2.9 mi4/53/54/5None recorded
Caretel Inns of Brighton
Brighton, MI
7.7 mi2/52/53/5None recorded
Westlake Health Campus
Commerce, MI
8.5 mi4/53/55/5None recorded
The Neighborhoods of White Lake
White Lake, MI
9.0 mi5/55/55/5None recorded
WellBridge of Brighton
Howell, MI
9.0 mi3/53/54/5$26,686
South Lyon Senior Care and Rehab Center
South Lyon, MI
10.5 mi4/53/55/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for West Hickory Haven?▾
West Hickory Haven has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 4/5. This facility is rated below average.
How much does West Hickory Haven cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Michigan is $9,429/month for a semi-private room and $10,372/month for a private room (Genworth/CareScout 2024). West Hickory Haven participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has West Hickory Haven had any health inspection violations?▾
West Hickory Haven had 13 deficiency citations in its most recent health inspection (Mar 13, 2025). The current CMS dataset records 2 fine(s) totaling $54,304.
What are the staffing levels at West Hickory Haven?▾
West Hickory Haven provides 3.97 total nursing staff hours per resident per day, including 0.56 RN hours, 0.81 LPN hours, and 2.60 nurse aide hours. The total staff turnover rate is 67.9%.
How many beds does West Hickory Haven have?▾
West Hickory Haven has 101 certified beds with an average of 64.5 residents per day, resulting in approximately 64% occupancy. The facility is For profit - Limited Liability company owned and is part of the The Peplinski Group chain.
Are there other nursing homes near West Hickory Haven?▾
Yes. This page lists 6 nearby nursing homes in Michigan, including 1 in Milford. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about West Hickory Haven?▾
On Google Maps, West Hickory Haven has a rating of 3.7 out of 5 based on 57 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of The Peplinski Group

This chain operates 10 facilities. View all →