CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Michigan. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
West Hickory Haven is a 2-star Medicare and Medicaid certified nursing home in Milford, Michigan with 101 certified beds. It has been operating since 1976. Its overall CMS rating is 2 out of 5.
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
+ 20 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ACKERMAN, AMY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 10% | Jan 1, 2012 |
| ACKERMAN, RICKY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 10% | Jan 1, 2012 |
| BAUMGARTEN, MICHAEL | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 10% | Jan 1, 2012 |
| BAUMGARTEN, THERESE | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 10% | Jan 1, 2012 |
| PEPLINSKI, SHELI | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 10% | Jan 1, 2012 |
| PEPLINSKI, TODD | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 10% | Jan 1, 2012 |
| SCHADE, JEFFERY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 10% | Jan 1, 2012 |
| SCHADE, TAMARA | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 10% | Jan 1, 2012 |
| THOMPSON, BRIAN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 10% | Jan 1, 2012 |
| THOMPSON, SHELLY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 10% | Jan 1, 2012 |
| PEPLINSKI, TODD | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2012 |
| SCHADE, JEFFERY | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2012 |
| THOMPSON, BRIAN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2012 |
| ACKERMAN, RICKY | CORPORATE OFFICER | Individual | N/A | Jan 1, 2012 |
| PEPLINSKI, TODD | CORPORATE OFFICER | Individual | N/A | Jan 1, 2012 |
| SCHADE, JEFFERY | CORPORATE OFFICER | Individual | N/A | Jan 1, 2012 |
| THOMPSON, BRIAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2012 |
| ACKERMAN, RICKY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2012 |
| MUSZALL, JENNIFER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2024 |
| SAMLUK, MICHAEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2017 |
| SCHADE, JEFFERY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2012 |
| THOMPSON, BRIAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2012 |
| WINKELS, KATHY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 5, 2016 |
| THE PEPLINSKI GROUP INC | ADP OF THE SNF | Organization | N/A | Mar 11, 2025 |
| WEST HICKORY ESTATES, LLC | ADP OF THE SNF | Organization | N/A | Jan 1, 2012 |
| ACKERMAN, AMY | ADP OF THE SNF | Individual | N/A | Jan 1, 2012 |
| ACKERMAN, RICKY | ADP OF THE SNF | Individual | N/A | Jan 1, 2012 |
| BAUMGARTEN, MICHAEL | ADP OF THE SNF | Individual | N/A | Jan 1, 2012 |
| BAUMGARTEN, THERESE | ADP OF THE SNF | Individual | N/A | Jan 1, 2012 |
| MUSZALL, JENNIFER | ADP OF THE SNF | Individual | N/A | Oct 16, 2024 |
| PEPLINSKI, SHELI | ADP OF THE SNF | Individual | N/A | Jan 1, 2012 |
| PEPLINSKI, TODD | ADP OF THE SNF | Individual | N/A | Jan 1, 2012 |
| SAMLUK, MICHAEL | ADP OF THE SNF | Individual | N/A | Jan 1, 2017 |
| SCHADE, JEFFERY | ADP OF THE SNF | Individual | N/A | Jan 1, 2012 |
| SCHADE, TAMARA | ADP OF THE SNF | Individual | N/A | Jan 1, 2012 |
| THOMPSON, BRIAN | ADP OF THE SNF | Individual | N/A | Jan 1, 2012 |
| THOMPSON, SHELLY | ADP OF THE SNF | Individual | N/A | Jan 1, 2012 |
| WINKELS, KATHY | ADP OF THE SNF | Individual | N/A | Jul 5, 2016 |
Compare CMS ratings and recorded fines for West Hickory Haven and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 10 facilities. View all →