CMS data snapshot: July 2026
• CMS rates this facility 1/5 stars (below average)
• Google users rate it 2.6/5 based on 132 reviews
• Has 151 certified beds with an average of 130.2 residents per day (86% occupancy)
• Last health inspection found 18 deficiencies (inspected May 2, 2025)
• No fines on record
• Total nursing staff: 3.93 hours per resident per day
• Staff turnover rate: 38.7%
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
West Shore Post Acute is a 1-star Medicare and Medicaid certified nursing home in Alameda, California with 151 certified beds. It has been operating since 1974. The facility scored below average compared to California facilities.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
+ 27 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| MERCADO, GRACE | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 95% | Aug 3, 2007 |
| OUANO, RUPERTO | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 5% | Aug 3, 2007 |
| MERCADO, GRACE | CORPORATE OFFICER | Individual | N/A | Aug 3, 2007 |
| SAMBILE, YOLANDA | CORPORATE OFFICER | Individual | N/A | Jul 25, 2011 |
| SAINT CABRINI HEALTHCARE SERVICES LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Aug 31, 2007 |
| MERCADO, GRACE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 3, 2007 |