CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Massachusetts. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
West Side House LTC Facility is a 5-star Medicare and Medicaid certified nursing home in Worcester, Massachusetts with 91 certified beds. It has been operating since 1990. Its overall CMS rating is 5 out of 5.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| CONNECTONE BANK | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Oct 10, 2023 |
| CONNECTONE BANK | 5% OR GREATER SECURITY INTEREST | Organization | N/A | Oct 10, 2023 |
| ROMANO, FRANK | CORPORATE DIRECTOR | Individual | N/A | Jul 10, 1974 |
| ROMANO, FRANK | CORPORATE OFFICER | Individual | N/A | Jul 10, 1974 |
| ESSEX GROUP MANAGEMENT CORP | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 1995 |
| PICONE, SCOTT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 26, 2002 |
| ROMANO, FRANK | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 10, 1974 |
| ROMANO, KATELYN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 8, 2017 |
| ROMANO, KYLE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 25, 2024 |
| SEMAAN, RITA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2023 |
| BAKER TILLY ADVISORY GROUP, LP | ADP OF THE SNF | Organization | N/A | Jan 3, 2025 |
| BAKER TILLY US, LLP | ADP OF THE SNF | Organization | N/A | Jan 3, 2025 |
| BOSTON HELPDESK, INC. | ADP OF THE SNF | Organization | N/A | Mar 21, 2025 |
| ESSEX GROUP MANAGEMENT CORP | ADP OF THE SNF | Organization | N/A | Aug 1, 2025 |
| ESSEX GROUP STAFFING COMPANY | ADP OF THE SNF | Organization | N/A | Jul 31, 2007 |
| PICONE, SCOTT | ADP OF THE SNF | Individual | N/A | May 26, 2002 |
| ROMANO, FRANK | ADP OF THE SNF | Individual | N/A | Jul 10, 1974 |
| ROMANO, KATELYN | ADP OF THE SNF | Individual | N/A | May 8, 2017 |
| ROMANO, KYLE | ADP OF THE SNF | Individual | N/A | Mar 25, 2024 |
| SEMAAN, RITA | ADP OF THE SNF | Individual | N/A | Jul 1, 2023 |
Compare CMS ratings and recorded fines for West Side House LTC Facility and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 6 facilities. View all →