• CMS rates this facility 4/5 stars (above average)
• Has 132 certified beds with an average of 71 residents per day (54% occupancy)
• Last health inspection found 10 deficiencies (inspected Aug 22, 2024)
• No fines on record
• Total nursing staff: 2.73 hours per resident per day
• Staff turnover rate: 41.4%
• Part of the Helia Healthcare chain (13 facilities)
Westwood Hills Health & Rehabilitation Center is a 4-star Medicare and Medicaid certified nursing home in Poplar Bluff, Missouri with 132 certified beds. It has been operating since 1983. The facility scored above average compared to Missouri facilities.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
The resident has the right to receive notices in a format and a language he or she understands.
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Post nurse staffing information every day.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| MILLER, STEPHEN | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 100% | Nov 19, 2014 |
| MILLER, STEPHEN | CORPORATE OFFICER | Individual | N/A | Nov 19, 2014 |
| MILLER, STEPHEN | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Nov 19, 2014 |
| MARTIN, JOETTA | W-2 MANAGING EMPLOYEE | Individual | N/A | Jan 1, 2015 |
This chain operates 13 facilities. View all →