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HomeNorth CarolinaWhite Oak Manor - Charlotte

White Oak Manor - Charlotte

4009 Craig Avenue, Charlotte, NC 282117043652620WebsiteGoogle Maps
2.9on Google(57 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
3/5
Quality
4/5
Beds
180
certified
3 fine(s) totaling $69,804

How White Oak Manor - Charlotte Compares in North Carolina

Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
NC average
2.9/5
Below state average
Health inspection rating
1/5
NC average
2.9/5
Below state average
Staffing rating
3/5
NC average
2.7/5
Above state average
Nursing hours per resident
3.53 hrs/day
NC average
3.82 hrs/day
Below state average
RN hours per resident
0.47 hrs/day
NC average
0.61 hrs/day
Below state average
Staff turnover
48.6%
NC average
49.1%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the North Carolina average of 2.9/5.
Its 1/5 health inspection rating is below the North Carolina average of 2.9/5.
Reported nursing time is 3.53 hours per resident per day, below the state average of 3.82.
Reported RN time is 0.47 hours per resident per day, below the state average of 0.61.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
10
deficiency citations
Inspected Mar 27, 2025
Most recent cycle
10
deficiency citations
Inspected Apr 13, 2026
The two inspection cycles recorded the same number of deficiency citations.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,122/mo
North Carolina median
Private Room
$9,125/mo
North Carolina median
Mecklenburg County 65+
129,089
11.6% of county
County Population
1,115,403
Mecklenburg County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

White Oak Manor - Charlotte is a 1-star Medicare and Medicaid certified nursing home in Charlotte, North Carolina with 180 certified beds. It has been operating since 1983. Its overall CMS rating is 1 out of 5.

Beds
180
Avg Residents/Day
141.2
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Nov 15, 1983
Sprinklers
Yes
Council
Resident
County
Mecklenburg
Last Inspection
Apr 13, 2026
Deficiencies (Cycle 1)
10
Weighted Score
152.5
Infection Citations
0

Deficiency Citations (21)

F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 13, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 13, 2026Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Apr 13, 2026Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Apr 13, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 13, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 18, 2025Corrected: NoCycle: 1
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: Nov 18, 2025Corrected: NoCycle: 1
F0684Immediate Jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 27, 2025Corrected: NoCycle: 1
F0711Potential for Harm

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Survey: Oct 27, 2025Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Oct 27, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 27, 2025Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 27, 2025Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Mar 27, 2025Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Mar 27, 2025Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 27, 2025Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Dec 8, 2023Corrected: NoCycle: 3
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Dec 8, 2023Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Dec 8, 2023Corrected: NoCycle: 3
F0626Potential for Harm

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Survey: Dec 8, 2023Corrected: NoCycle: 3
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Dec 8, 2023Corrected: NoCycle: 3
F0808Potential for Harm

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Survey: Dec 8, 2023Corrected: NoCycle: 3
Total Fines
$69,804
Number of Fines
3
Payment Denials
0
Total Penalties
3

Penalty History

FineOct 27, 2025
$10,010
FineOct 27, 2025
$16,153
FineApr 13, 2026
$43,641

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.13 hrs
National avg: 2.32 hrs
LPN0.93 hrs
National avg: 0.86 hrs
RN0.47 hrs
National avg: 0.69 hrs
Total Nursing3.53 hrs
National avg: 3.86 hrs
Weekend Total3.11 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
48.6%
RN Turnover
40.0%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (1)

NameRoleTypeOwnership %Since
Ownership Data Not AvailableN/AN/A

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for White Oak Manor - Charlotte and nearby alternatives.

All North Carolina facilities
White Oak Manor - Charlotte
Charlotte, NCCurrent facility
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $69,804
Pelican Health Randolph LLC
Charlotte, NC1.2 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $19,663
Sardis Oaks
Charlotte, NC2.0 mi
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: None
Redwood Health & Rehab
Charlotte, NC2.1 mi
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: $7,742
Pelican Health at Charlotte
Charlotte, NC2.1 mi
CMS
2/5
Health
1/5
Staffing
2/5
Recorded fines: $88,270
Peak Resources - Charlotte
Charlotte, NC2.2 mi
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: $14,069
Wilora Lake Healthcare
Charlotte, NC2.7 miAbuse flag
CMS
2/5
Health
2/5
Staffing
1/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
White Oak Manor - Charlotte
Charlotte, NC · Current facility
—1/51/53/5$69,804
Pelican Health Randolph LLC
Charlotte, NC
1.2 mi1/52/51/5$19,663
Sardis Oaks
Charlotte, NC
2.0 mi3/53/52/5None recorded
Redwood Health & Rehab
Charlotte, NC
2.1 mi3/53/52/5$7,742
Pelican Health at Charlotte
Charlotte, NC
2.1 mi2/51/52/5$88,270
Peak Resources - Charlotte
Charlotte, NC
2.2 mi3/53/52/5$14,069
Wilora Lake Healthcare
Charlotte, NC
2.7 mi2/52/51/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for White Oak Manor - Charlotte?▾
White Oak Manor - Charlotte has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 4/5. This facility is rated below average.
How much does White Oak Manor - Charlotte cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in North Carolina is $8,122/month for a semi-private room and $9,125/month for a private room (Genworth/CareScout 2024). White Oak Manor - Charlotte participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has White Oak Manor - Charlotte had any health inspection violations?▾
White Oak Manor - Charlotte had 10 deficiency citations in its most recent health inspection (Apr 13, 2026). The current CMS dataset records 3 fine(s) totaling $69,804.
What are the staffing levels at White Oak Manor - Charlotte?▾
White Oak Manor - Charlotte provides 3.53 total nursing staff hours per resident per day, including 0.47 RN hours, 0.93 LPN hours, and 2.13 nurse aide hours. The total staff turnover rate is 48.6%.
How many beds does White Oak Manor - Charlotte have?▾
White Oak Manor - Charlotte has 180 certified beds with an average of 141.2 residents per day, resulting in approximately 78% occupancy. The facility is For profit - Corporation owned and is part of the White Oak Management chain.
Are there other nursing homes near White Oak Manor - Charlotte?▾
Yes. This page lists 6 nearby nursing homes in North Carolina, including 6 in Charlotte. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about White Oak Manor - Charlotte?▾
On Google Maps, White Oak Manor - Charlotte has a rating of 2.9 out of 5 based on 57 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of White Oak Management

This chain operates 11 facilities. View all →