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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeNorth CarolinaWhite Oak Manor - Charlotte

White Oak Manor - Charlotte

4009 Craig Avenue, Charlotte, NC 282117043652620
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
3/5
Quality
5/5
Beds
180
certified
2 fine(s) totaling $40,250

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 180 certified beds with an average of 143.3 residents per day (80% occupancy)

• Last health inspection found 10 deficiencies (inspected Mar 27, 2025)

• Has been fined a total of $40,250 across 2 fine(s)

• Total nursing staff: 3.40 hours per resident per day

• Staff turnover rate: 44.3%

• Part of the White Oak Management chain (15 facilities)

White Oak Manor - Charlotte is a 3-star Medicare and Medicaid certified nursing home in Charlotte, North Carolina with 180 certified beds. It has been operating since 1983. The facility scored at average compared to North Carolina facilities.

Beds
180
Avg Residents/Day
143.3
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Nov 15, 1983
Sprinklers
Yes
Council
Resident
County
Mecklenburg
Last Inspection
Mar 27, 2025
Deficiencies (Cycle 1)
10
Weighted Score
95.3
Infection Citations
0

Deficiency Citations (19)

F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 18, 2025Corrected: NoCycle: 1
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: Nov 18, 2025Corrected: NoCycle: 1
F0684Immediate Jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 27, 2025Corrected: NoCycle: 1
F0711Potential for Harm

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Survey: Oct 27, 2025Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Oct 27, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Mar 27, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Mar 27, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 27, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 27, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 27, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Dec 8, 2023Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Dec 8, 2023Corrected: NoCycle: 2
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Dec 8, 2023Corrected: NoCycle: 2
F0626Potential for Harm

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Survey: Dec 8, 2023Corrected: NoCycle: 2
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Dec 8, 2023Corrected: NoCycle: 2
F0808Potential for Harm

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Survey: Dec 8, 2023Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Apr 28, 2022Corrected: NoCycle: 3
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Apr 28, 2022Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 28, 2022Corrected: NoCycle: 3
Total Fines
$40,250
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineOct 27, 2025
$15,400
FineOct 27, 2025
$24,850

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.11 hrs
National avg: 2.35 hrs
LPN0.91 hrs
National avg: 0.86 hrs
RN0.38 hrs
National avg: 0.68 hrs
Total Nursing3.40 hrs
National avg: 3.89 hrs
Weekend Total3.00 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
44.3%
RN Turnover
26.7%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (1)

NameRoleTypeOwnership %Since
Ownership Data Not AvailableN/AN/A

Nearby Nursing Homes

All North Carolina facilities

Pelican Health Randolph LLC

Charlotte, NC · 100 beds

For profit$23,391 in fines
Health
Staffing
Quality
1.2 mi

Sardis Oaks

Charlotte, NC · 124 beds

Non profit
Health
Staffing
Quality
2.0 mi

Accordius Health at Charlotte

Charlotte, NC · 116 beds

For profit$7,742 in fines
Health
Staffing
Quality
2.1 mi

Pelican Health at Charlotte

Charlotte, NC · 120 beds

For profit$70,925 in fines
Health
Staffing
Quality
2.1 mi

Peak Resources - Charlotte

Charlotte, NC · 142 beds

For profit$14,069 in fines
Health
Staffing
Quality
2.2 mi

Wilora Lake Healthcare

Charlotte, NC · 70 beds

For profit
Health
Staffing
Quality
2.7 mi

Frequently Asked Questions

What is the CMS rating for White Oak Manor - Charlotte?▾
White Oak Manor - Charlotte has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated average.
Has White Oak Manor - Charlotte had any health inspection violations?▾
White Oak Manor - Charlotte had 10 deficiency citations in its most recent health inspection (Mar 27, 2025). The facility has been fined a total of $40,250 across 2 fine(s).
What are the staffing levels at White Oak Manor - Charlotte?▾
White Oak Manor - Charlotte provides 3.40 total nursing staff hours per resident per day, including 0.38 RN hours, 0.91 LPN hours, and 2.11 nurse aide hours. The total staff turnover rate is 44.3%.
How many beds does White Oak Manor - Charlotte have?▾
White Oak Manor - Charlotte has 180 certified beds with an average of 143.3 residents per day, resulting in approximately 80% occupancy. The facility is For profit - Limited Liability company owned and is part of the White Oak Management chain.
Are there other nursing homes near White Oak Manor - Charlotte?▾
Yes, there are 20 other nursing homes in Charlotte, North Carolina with an average rating of 2.6/5. You can compare all facilities on the Charlotte nursing homes page.

Part of White Oak Management

This chain operates 15 facilities. View all →