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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeNorth CarolinaPelican Health Randolph LLC

Pelican Health Randolph LLC

4801 Randolph Road, Charlotte, NC 282117043648363
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
2/5
Quality
4/5
Beds
100
certified
4 fine(s) totaling $23,391

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 100 certified beds with an average of 78.5 residents per day (79% occupancy)

• Last health inspection found 15 deficiencies (inspected Sep 17, 2025)

• Has been fined a total of $23,391 across 4 fine(s)

• Total nursing staff: 3.15 hours per resident per day

• Staff turnover rate: 78.8% (high)

• Part of the Simcha Hyman & Naftali Zanziper chain (95 facilities)

Pelican Health Randolph LLC is a 2-star Medicare and Medicaid certified nursing home in Charlotte, North Carolina with 100 certified beds. It has been operating since 1980. The facility scored below average compared to North Carolina facilities.

Beds
100
Avg Residents/Day
78.5
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 1, 1980
Sprinklers
Yes
Council
Resident
County
Mecklenburg
Last Inspection
Sep 17, 2025
Deficiencies (Cycle 1)
15
Weighted Score
100.0
Infection Citations
0

Deficiency Citations (51)

F0687Potential for Harm

Provide appropriate foot care.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0657Minimal Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: May 3, 2024Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: May 3, 2024Corrected: NoCycle: 2
F0732Minimal Harm

Post nurse staffing information every day.

Survey: May 3, 2024Corrected: NoCycle: 2
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Apr 24, 2024Corrected: NoCycle: 2
F0684Immediate Jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 24, 2024Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 24, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jun 27, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Jun 27, 2024Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Jun 27, 2024Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Jun 27, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jun 27, 2024Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: May 23, 2023Corrected: NoCycle: 3
F0571Minimal Harm

Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

Survey: May 23, 2023Corrected: NoCycle: 3
F0584Minimal Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: May 23, 2023Corrected: NoCycle: 3
F0867Potential for Harm

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Survey: May 23, 2023Corrected: NoCycle: 3

+ 21 more deficiencies

Total Fines
$23,391
Number of Fines
4
Payment Denials
1
Total Penalties
5

Penalty History

FineFeb 28, 2023
$3,728
FineApr 24, 2024
$4,017
FineApr 24, 2024
$7,823
FineApr 24, 2024
$7,823
Payment DenialFeb 28, 2023
17 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.82 hrs
National avg: 2.35 hrs
LPN0.60 hrs
National avg: 0.86 hrs
RN0.73 hrs
National avg: 0.68 hrs
Total Nursing3.15 hrs
National avg: 3.89 hrs
Weekend Total2.91 hrs
National avg: 0.00 hrs
Physical Therapist0.06 hrs
National avg: 0.07 hrs
Total Turnover
78.8%
RN Turnover
60.0%
Administrators Left
3

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (10)

NameRoleTypeOwnership %Since
MC M53 SPE OPCO HOLDCO5% OR GREATER DIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2021
MORROW, KIMBERLY5% OR GREATER DIRECT OWNERSHIP INTERESTIndividualN/ADec 1, 2021
ACCORDIUS SNF HOLDCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2021
HC FAMILY TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2021
SHNZ HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2021
WYNCOTE LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2021
ZANZIPER FAMILY TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2021
ACCORDIUS HEALTH LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 1, 2020
GORELICK, BATYACORPORATE OFFICERIndividualN/AMay 1, 2021
MORROW, KIMBERLYW-2 MANAGING EMPLOYEEIndividualN/ADec 1, 2021

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Pelican Health at Charlotte

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Frequently Asked Questions

What is the CMS rating for Pelican Health Randolph LLC?▾
Pelican Health Randolph LLC has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated below average.
Has Pelican Health Randolph LLC had any health inspection violations?▾
Pelican Health Randolph LLC had 15 deficiency citations in its most recent health inspection (Sep 17, 2025). The facility has been fined a total of $23,391 across 4 fine(s).
What are the staffing levels at Pelican Health Randolph LLC?▾
Pelican Health Randolph LLC provides 3.15 total nursing staff hours per resident per day, including 0.73 RN hours, 0.60 LPN hours, and 1.82 nurse aide hours. The total staff turnover rate is 78.8%.
How many beds does Pelican Health Randolph LLC have?▾
Pelican Health Randolph LLC has 100 certified beds with an average of 78.5 residents per day, resulting in approximately 79% occupancy. The facility is For profit - Corporation owned and is part of the Simcha Hyman & Naftali Zanziper chain.
Are there other nursing homes near Pelican Health Randolph LLC?▾
Yes, there are 20 other nursing homes in Charlotte, North Carolina with an average rating of 2.6/5. You can compare all facilities on the Charlotte nursing homes page.

Part of Simcha Hyman & Naftali Zanziper

This chain operates 95 facilities. View all →