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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeOhioWhitehouse Country Manor

Whitehouse Country Manor

11239 Waterville St, Whitehouse, OH 435714198775338
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
3/5
Quality
5/5
Beds
90
certified

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 90 certified beds with an average of 85.3 residents per day (95% occupancy)

• Last health inspection found 9 deficiencies (inspected Feb 18, 2025)

• No fines on record

• Total nursing staff: 3.03 hours per resident per day

• Staff turnover rate: 33.8%

• Part of the Hillstone Healthcare chain (14 facilities)

Whitehouse Country Manor is a 3-star Medicare and Medicaid certified nursing home in Whitehouse, Ohio with 90 certified beds. It has been operating since 1989. The facility scored at average compared to Ohio facilities.

Beds
90
Avg Residents/Day
85.3
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 4, 1989
Sprinklers
Yes
Council
Resident
County
Lucas
Last Inspection
Feb 18, 2025
Deficiencies (Cycle 1)
9
Weighted Score
80.0
Infection Citations
2

Deficiency Citations (43)

F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 18, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 18, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 18, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Feb 18, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 18, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Feb 18, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 18, 2025Corrected: NoCycle: 1
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Feb 18, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 11, 2024Corrected: NoCycle: 2
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Oct 31, 2022Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Oct 31, 2022Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Oct 31, 2022Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Oct 31, 2022Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 31, 2022Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Oct 31, 2022Corrected: NoCycle: 2
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Oct 31, 2022Corrected: NoCycle: 2
F0727Potential for Harm

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Survey: Oct 31, 2022Corrected: NoCycle: 2
F0730Minimal Harm

Observe each nurse aide's job performance and give regular training.

Survey: Oct 31, 2022Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Oct 31, 2022Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Oct 31, 2022Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Oct 31, 2022Corrected: NoCycle: 2
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Oct 31, 2022Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Oct 5, 2023Corrected: NoCycle: 3
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Oct 5, 2023Corrected: NoCycle: 3
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: May 10, 2023Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: May 10, 2023Corrected: NoCycle: 3
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: May 10, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 10, 2023Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 10, 2023Corrected: NoCycle: 3

+ 13 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.61 hrs
National avg: 2.35 hrs
LPN0.92 hrs
National avg: 0.86 hrs
RN0.50 hrs
National avg: 0.68 hrs
Total Nursing3.03 hrs
National avg: 3.89 hrs
Weekend Total2.61 hrs
National avg: 0.00 hrs
Physical Therapist0.01 hrs
National avg: 0.07 hrs
Total Turnover
33.8%
RN Turnover
28.6%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (7)

NameRoleTypeOwnership %Since
HILLSTONE HEALTHCARE INC.5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Mar 1, 2018
BERGSTEN, PAUL5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual60%Mar 1, 2018
DAPORE, MATTHEW5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual40%Mar 1, 2018
BERGSTEN, PAULOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 1, 2018
DAPORE, MATTHEWOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 1, 2018
BERGSTEN, PAULCORPORATE OFFICERIndividualN/AMar 1, 2018
DAPORE, MATTHEWCORPORATE OFFICERIndividualN/AMar 1, 2018

Frequently Asked Questions

What is the CMS rating for Whitehouse Country Manor?▾
Whitehouse Country Manor has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated average.
Has Whitehouse Country Manor had any health inspection violations?▾
Whitehouse Country Manor had 9 deficiency citations in its most recent health inspection (Feb 18, 2025). The facility has no fines on record. It also has 2 infection control citation(s).
What are the staffing levels at Whitehouse Country Manor?▾
Whitehouse Country Manor provides 3.03 total nursing staff hours per resident per day, including 0.50 RN hours, 0.92 LPN hours, and 1.61 nurse aide hours. The total staff turnover rate is 33.8%.
How many beds does Whitehouse Country Manor have?▾
Whitehouse Country Manor has 90 certified beds with an average of 85.3 residents per day, resulting in approximately 95% occupancy. The facility is For profit - Corporation owned and is part of the Hillstone Healthcare chain.

Part of Hillstone Healthcare

This chain operates 14 facilities. View all →