• CMS rates this facility 2/5 stars (below average)
• Has 45 certified beds with an average of 23.2 residents per day (52% occupancy)
• Last health inspection found 9 deficiencies (inspected May 14, 2025)
• Has been fined a total of $16,452 across 1 fine(s)
• Total nursing staff: 3.82 hours per resident per day
• Staff turnover rate: 33.3%
• Part of the North Shore Healthcare chain (58 facilities)
Whitewater Health Services is a 2-star Medicare and Medicaid certified nursing home in St Charles, Minnesota with 45 certified beds. It has been operating since 1985. The facility scored below average compared to Minnesota facilities.
Protect each resident from the wrongful use of the resident's belongings or money.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Allow residents to self-administer drugs if determined clinically appropriate.
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Provide safe, appropriate pain management for a resident who requires such services.
Provide and implement an infection prevention and control program.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide and implement an infection prevention and control program.
Ensure each resident receives an accurate assessment.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| NSHC WISCONSIN LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Dec 30, 2016 |
| CIBC BANK USA | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2024 |
| CLIFTONLARSONALLEN LLP | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 22, 2018 |
| CONTINUUM THERAPY PARTNERS | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Mar 1, 2025 |
| NORTH SHORE HEALTHCARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Feb 1, 2017 |
| NSH REHAB LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Mar 1, 2025 |
| WIPFLI LLP | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Feb 1, 2025 |
| BAUMANN, TROY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 30, 2016 |
| BELONGIA, CHRISTINA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 1, 2019 |
| GEE, DARREN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 30, 2021 |
| GIMLIN, LINDSAY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 8, 2025 |
| GREER, LAUREN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 29, 2023 |
| HOEHN, JEFFREY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 30, 2016 |
| PATZER, COLLEEN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 14, 2023 |
| PONTON, LILIA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 1, 2025 |
| PURTELL, BRIAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 1, 2018 |
| BAUMANN, TROY | CORPORATE OFFICER | Individual | N/A | Dec 30, 2016 |
| HOEHN, JEFFREY | CORPORATE OFFICER | Individual | N/A | Dec 30, 2016 |
| CIBC BANK USA | 5% OR GREATER SECURITY INTEREST | Organization | N/A | Dec 31, 2024 |
This chain operates 58 facilities. View all →