• CMS rates this facility 3/5 stars (average)
• Has 50 certified beds with an average of 32.5 residents per day (65% occupancy)
• Last health inspection found 4 deficiencies (inspected Mar 27, 2025)
• No fines on record
• Total nursing staff: 3.46 hours per resident per day
• Staff turnover rate: 64.1% (high)
• Part of the North Shore Healthcare chain (58 facilities)
Williams Bay Health Services is a 3-star Medicare and Medicaid certified nursing home in Williams Bay, Wisconsin with 50 certified beds. It has been operating since 1984. The facility scored at average compared to Wisconsin facilities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe, appropriate pain management for a resident who requires such services.
Provide and implement an infection prevention and control program.
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Provide and implement an infection prevention and control program.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| NSHR OPERATIONS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Oct 1, 2019 |
| ARROWHEAD 123 LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Oct 1, 2019 |
| THE LANE MORRELL BOWEN TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Oct 1, 2019 |
| BAUMANN, TROY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Oct 1, 2019 |
| HOEHN, JEFFREY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Oct 1, 2019 |
| MILLS, DAVID | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Oct 1, 2019 |
| NORTH SHORE HEALTHCARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 1, 2019 |
| BAUMANN, TROY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2019 |
| HOEHN, JEFFREY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2019 |
| MILLS, DAVID | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2019 |
| BAUMANN, TROY | CORPORATE DIRECTOR | Individual | N/A | Oct 1, 2019 |
| HOEHN, JEFFREY | CORPORATE DIRECTOR | Individual | N/A | Oct 1, 2019 |
This chain operates 58 facilities. View all →