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HomeMarylandWillow Brooke Ct Skilled Care Ctr at Heron Point

Willow Brooke Ct Skilled Care Ctr at Heron Point

501 Campus Avenue, Chestertown, MD 216204107787300WebsiteGoogle Maps
4.6on Google(65 reviews)
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
5/5
Staffing
5/5
Quality
Not Rated
N/A
Beds
38
certified
1 fine(s) totaling $15,440

How Willow Brooke Ct Skilled Care Ctr at Heron Point Compares in Maryland

Facility results compared with averages for CMS-certified nursing homes in Maryland. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
5/5
MD average
3.1/5
Above state average
Health inspection rating
5/5
MD average
2.8/5
Above state average
Staffing rating
5/5
MD average
3.2/5
Above state average
Nursing hours per resident
4.75 hrs/day
MD average
3.88 hrs/day
Above state average
RN hours per resident
1.76 hrs/day
MD average
0.85 hrs/day
Above state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 5/5 overall CMS rating is above the Maryland average of 3.1/5.
Its 5/5 health inspection rating is above the Maryland average of 2.8/5.
Reported nursing time is 4.75 hours per resident per day, above the state average of 3.88.
Reported RN time is 1.76 hours per resident per day, above the state average of 0.85.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
10
deficiency citations
Inspected Feb 23, 2024
Most recent cycle
1
deficiency citation
Inspected Dec 11, 2025
The most recent cycle recorded 9 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$11,019/mo
Maryland median
Private Room
$12,419/mo
Maryland median
Kent County 65+
5,169
26.8% of county
County Population
19,289
Kent County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Willow Brooke Ct Skilled Care Ctr at Heron Point is a 5-star Medicare and Medicaid certified nursing home in Chestertown, Maryland with 38 certified beds. It has been operating since 1991. Its overall CMS rating is 5 out of 5.

Beds
38
Avg Residents/Day
1.9
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Nov 7, 1991
Sprinklers
Yes
Council
Both
County
Kent
Last Inspection
Dec 11, 2025
Deficiencies (Cycle 1)
1
Weighted Score
29.0
Infection Citations
0

Deficiency Citations (26)

F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 11, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Feb 23, 2024Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Feb 23, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Feb 23, 2024Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Feb 23, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 23, 2024Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 23, 2024Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Feb 23, 2024Corrected: NoCycle: 3
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Feb 23, 2024Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 23, 2024Corrected: NoCycle: 3
F0740Potential for Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: Feb 23, 2024Corrected: NoCycle: 3
F0636Potential for Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0638Potential for Harm

Assure that each resident’s assessment is updated at least once every 3 months.

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0745Potential for Harm

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0551Potential for Harm

Give the resident's representative the ability to exercise the resident's rights.

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0790Potential for Harm

Provide routine and 24-hour emergency dental care for each resident.

Survey: Apr 9, 2019Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Apr 9, 2019Corrected: NoCycle: 3
Total Fines
$15,440
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineFeb 23, 2024
$15,440

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.22 hrs
National avg: 2.32 hrs
LPN0.77 hrs
National avg: 0.86 hrs
RN1.76 hrs
National avg: 0.69 hrs
Total Nursing4.75 hrs
National avg: 3.86 hrs
Weekend Total4.12 hrs
National avg: 0.00 hrs
Physical Therapist3.74 hrs
National avg: 0.07 hrs
Total Turnover
0.0%
RN Turnover
0.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (46)

NameRoleTypeOwnership %Since
ACTS ACQUISITION AND DEVELOPMENT COMPANY LLCINDIRECT OWNERSHIP INTERESTOrganizationN/ADec 31, 2022
ACTS ALLIANCE MANAGEMENT LLCINDIRECT OWNERSHIP INTERESTOrganizationN/ADec 31, 2022
ACTS LEGACY FOUNDATION, INC.INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 31, 2022
ACTS RETIREMENT SERVICES, INCINDIRECT OWNERSHIP INTERESTOrganizationN/ADec 31, 2022
ACTS SIGNATURE COMMUNITY SERVICES INCINDIRECT OWNERSHIP INTERESTOrganizationN/ADec 31, 2022
BONITA SPRINGS RETIREMENT VILLAGE INCINDIRECT OWNERSHIP INTERESTOrganizationN/ANov 1, 2024
MEASE LIFE INCINDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2023
CHRISTIANSEN, KARENCORPORATE DIRECTORIndividualN/ADec 31, 2022
DETWEILER, HAROLDCORPORATE DIRECTORIndividualN/ADec 31, 2022
FORREST, ANNECORPORATE DIRECTORIndividualN/ADec 31, 2022
GRANT, GERALDCORPORATE DIRECTORIndividualN/ADec 31, 2022
KELLY, MICHAELCORPORATE DIRECTORIndividualN/ADec 31, 2022
LAWSON, DANIELCORPORATE DIRECTORIndividualN/ADec 31, 2022
NEARY, ANNECORPORATE DIRECTORIndividualN/AJan 1, 2025
PAQUETTE, ELLENCORPORATE DIRECTORIndividualN/AJan 1, 2025
AHERN, SUSANCORPORATE OFFICERIndividualN/ADec 31, 2022
CHRISTIANSEN, KARENCORPORATE OFFICERIndividualN/AJan 1, 2025
FOX, GLENNCORPORATE OFFICERIndividualN/ADec 31, 2022
GRANT, GERALDCORPORATE OFFICERIndividualN/AJan 1, 2025
GRANT, JONATHANCORPORATE OFFICERIndividualN/ADec 31, 2022
VALDIVIA, PEGGYCORPORATE OFFICERIndividualN/ADec 31, 2022
ACTS COMMUNITIES OF MARYLAND, INC.OPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 31, 2022
ACTS MANAGEMENT SERVICES, INC.OPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 31, 2022
ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 31, 2022
AHERN, SUSANOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 31, 2022
CHRISTIANSEN, KARENOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 31, 2022
FOX, GLENNOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 31, 2022
GRANT, GERALDOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 31, 2022
GRANT, JONATHANOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 31, 2022
KURZ, STELLAHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2025
VALDIVIA, PEGGYOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 31, 2022
U.S. BANKTRUSTEE OF THE SNFOrganizationN/AJul 9, 2025
ACTS COMMUNITIES OF MARYLAND, INC.ADP OF THE SNFOrganizationN/ADec 31, 2022
ACTS MANAGEMENT SERVICES, INC.ADP OF THE SNFOrganizationN/AFeb 6, 2025
ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLCADP OF THE SNFOrganizationN/AFeb 6, 2025
BAKER TILLY ADVISORY GROUP, LPADP OF THE SNFOrganizationN/AFeb 3, 2025
BAKER TILLY US, LLPADP OF THE SNFOrganizationN/ANov 5, 2024
U.S. BANKADP OF THE SNFOrganizationN/AJul 10, 2025
AHERN, SUSANADP OF THE SNFIndividualN/AJan 1, 2025
CHRISTIANSEN, KARENADP OF THE SNFIndividualN/AJan 1, 2025
FOX, GLENNADP OF THE SNFIndividualN/AJan 1, 2025
GRANT, GERALDADP OF THE SNFIndividualN/AJan 1, 2025
GRANT, JONATHANADP OF THE SNFIndividualN/AJan 1, 2025
KNAISH, KINANADP OF THE SNFIndividualN/AJan 1, 2025
KURZ, STELLAHADP OF THE SNFIndividualN/AJan 1, 2025
VALDIVIA, PEGGYADP OF THE SNFIndividualN/AJan 1, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Willow Brooke Ct Skilled Care Ctr at Heron Point and nearby alternatives.

All Maryland facilities
Willow Brooke Ct Skilled Care Ctr at Heron Point
Chestertown, MDCurrent facility
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: $15,440
Chestertown Nursing and Rehab
Chestertown, MD2,640 ftAbuse flag
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $3,418
Resorts at Chester River Manor Corp
Chestertown, MD3,168 ft
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: None
Complete Care at Corsica Hills LLC
Centreville, MD11.6 mi
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: $55,564
Sterling Care Riverside
Belcamp, MD20.0 mi
CMS
5/5
Health
4/5
Staffing
2/5
Recorded fines: $4,194
Oakwood SNF LLC
Middle River, MD22.3 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $13,270
Citizens Care Center
Havre De Grace, MD22.6 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Willow Brooke Ct Skilled Care Ctr at Heron Point
Chestertown, MD · Current facility
—5/55/55/5$15,440
Chestertown Nursing and Rehab
Chestertown, MD
2,640 ft1/51/52/5$3,418
Resorts at Chester River Manor Corp
Chestertown, MD
3,168 ft3/53/54/5None recorded
Complete Care at Corsica Hills LLC
Centreville, MD
11.6 mi3/53/53/5$55,564
Sterling Care Riverside
Belcamp, MD
20.0 mi5/54/52/5$4,194
Oakwood SNF LLC
Middle River, MD
22.3 mi1/51/51/5$13,270
Citizens Care Center
Havre De Grace, MD
22.6 mi5/54/55/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Willow Brooke Ct Skilled Care Ctr at Heron Point?▾
Willow Brooke Ct Skilled Care Ctr at Heron Point has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 5/5, staffing rating of 5/5, and quality measures rating of N/A/5. This facility is rated above average.
How much does Willow Brooke Ct Skilled Care Ctr at Heron Point cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Maryland is $11,019/month for a semi-private room and $12,419/month for a private room (Genworth/CareScout 2024). Willow Brooke Ct Skilled Care Ctr at Heron Point participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Willow Brooke Ct Skilled Care Ctr at Heron Point had any health inspection violations?▾
Willow Brooke Ct Skilled Care Ctr at Heron Point had 1 deficiency citations in its most recent health inspection (Dec 11, 2025). The current CMS dataset records 1 fine(s) totaling $15,440.
What are the staffing levels at Willow Brooke Ct Skilled Care Ctr at Heron Point?▾
Willow Brooke Ct Skilled Care Ctr at Heron Point provides 4.75 total nursing staff hours per resident per day, including 1.76 RN hours, 0.77 LPN hours, and 2.22 nurse aide hours.
How many beds does Willow Brooke Ct Skilled Care Ctr at Heron Point have?▾
Willow Brooke Ct Skilled Care Ctr at Heron Point has 38 certified beds with an average of 1.9 residents per day, resulting in approximately 5% occupancy. The facility is Non profit - Corporation owned and is part of the Acts Retirement-Life Communities chain.
Are there other nursing homes near Willow Brooke Ct Skilled Care Ctr at Heron Point?▾
Yes. This page lists 6 nearby nursing homes in Maryland, including 2 in Chestertown. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Willow Brooke Ct Skilled Care Ctr at Heron Point?▾
On Google Maps, Willow Brooke Ct Skilled Care Ctr at Heron Point has a rating of 4.6 out of 5 based on 65 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 5/5.

Part of Acts Retirement-Life Communities

This chain operates 27 facilities. View all →