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HomeOregonWillowbrook Post Acute

Willowbrook Post Acute

707 Sw 37th Street, Pendleton, OR 978015412763374WebsiteGoogle Maps
3.5on Google(28 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
1/5
Quality
3/5
Beds
59
certified
2 fine(s) totaling $80,796

How Willowbrook Post Acute Compares in Oregon

Facility results compared with averages for CMS-certified nursing homes in Oregon. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
OR average
3.1/5
Below state average
Health inspection rating
1/5
OR average
2.8/5
Below state average
Staffing rating
1/5
OR average
3.8/5
Below state average
Staff turnover
52.9%
OR average
47.4%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Oregon average of 3.1/5.
Its 1/5 health inspection rating is below the Oregon average of 2.8/5.
Staff turnover is 52.9%, higher than the Oregon average of 47.4%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
16
deficiency citations
Inspected May 17, 2024
Most recent cycle
18
deficiency citations
Inspected Aug 22, 2025
The most recent cycle recorded 2 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$11,019/mo
Oregon median
Private Room
$12,267/mo
Oregon median
Umatilla County 65+
12,822
16.0% of county
County Population
79,904
Umatilla County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Willowbrook Post Acute is a 1-star Medicare and Medicaid certified nursing home in Pendleton, Oregon with 59 certified beds. It has been operating since 1989. Its overall CMS rating is 1 out of 5.

Beds
59
Avg Residents/Day
52.6
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 18, 1989
Sprinklers
Yes
Council
Resident
County
Umatilla
Last Inspection
Aug 22, 2025
Deficiencies (Cycle 1)
18
Weighted Score
141.0
Infection Citations
0

Deficiency Citations (43)

F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Apr 21, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0602Potential for Harm

Protect each resident from the wrongful use of the resident's belongings or money.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0825Potential for Harm

Provide or get specialized rehabilitative services as required for a resident.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0688Actual Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: May 17, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 17, 2024Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: May 17, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 17, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 17, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 17, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 17, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: May 17, 2024Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: May 17, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: May 17, 2024Corrected: NoCycle: 2
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Dec 7, 2023Corrected: NoCycle: 3
F0609Immediate Jeopardy

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Dec 7, 2023Corrected: NoCycle: 3

+ 13 more deficiencies

Total Fines
$80,796
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineDec 7, 2023
$19,338
FineMay 17, 2024
$61,458

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide0.00 hrs
National avg: 2.32 hrs
LPN0.00 hrs
National avg: 0.86 hrs
RN0.00 hrs
National avg: 0.69 hrs
Total Nursing0.00 hrs
National avg: 3.86 hrs
Weekend Total0.00 hrs
National avg: 0.00 hrs
Physical Therapist0.00 hrs
National avg: 0.07 hrs
Total Turnover
52.9%
RN Turnover
54.5%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (11)

NameRoleTypeOwnership %Since
TRUIST BANK5% OR GREATER SECURITY INTERESTOrganizationN/ASep 1, 2024
APT, FREDERICKOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 10, 2024
BAKER, NICHOLASOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 19, 2024
JERGENSEN, JOSHUAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 10, 2024
MITCHELL, JOHNOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 10, 2024
MORRIS, CHRISTOPHEROPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2024
TOWNSEND, DEBORAHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 17, 2025
DEH ENTERPRISES LLCADP OF THE SNFOrganizationN/ASep 1, 2024
PROVIDENCE ADMINISTRATIVE CONSULTING SERVICES INCADP OF THE SNFOrganizationN/ASep 1, 2024
BAKER, NICHOLASADP OF THE SNFIndividualN/AJan 23, 2026
MORRIS, CHRISTOPHERADP OF THE SNFIndividualN/AJan 23, 2026

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Willowbrook Post Acute and nearby alternatives.

All Oregon facilities
Willowbrook Post Acute
Pendleton, ORCurrent facility
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $80,796
Regency Hermiston Nursing & Rehab Center
Hermiston, OR26.7 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $59,777
Milton Freewater Health and Rehabilitation
Milton Freewater, OR28.5 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: $8,278
La Grande Post Acute Rehab
La Grande, OR43.0 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: None
Blue Mountain Care Center
Prairie City, OR82.7 mi
CMS
1/5
Health
1/5
Staffing
N/A
Recorded fines: None
Oregon Veterans Home
The Dalles, OR111.7 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Columbia Basin Care Facility
The Dalles, OR115.5 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $52,030
FacilityDistanceCMSHealthStaffingRecorded fines
Willowbrook Post Acute
Pendleton, OR · Current facility
—1/51/51/5$80,796
Regency Hermiston Nursing & Rehab Center
Hermiston, OR
26.7 mi3/53/54/5$59,777
Milton Freewater Health and Rehabilitation
Milton Freewater, OR
28.5 mi5/54/55/5$8,278
La Grande Post Acute Rehab
La Grande, OR
43.0 mi3/53/54/5None recorded
Blue Mountain Care Center
Prairie City, OR
82.7 mi1/51/5N/ANone recorded
Oregon Veterans Home
The Dalles, OR
111.7 mi5/55/55/5None recorded
Columbia Basin Care Facility
The Dalles, OR
115.5 mi1/51/51/5$52,030

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Willowbrook Post Acute?▾
Willowbrook Post Acute has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 1/5, and quality measures rating of 3/5. This facility is rated below average.
How much does Willowbrook Post Acute cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Oregon is $11,019/month for a semi-private room and $12,267/month for a private room (Genworth/CareScout 2024). Willowbrook Post Acute participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Willowbrook Post Acute had any health inspection violations?▾
Willowbrook Post Acute had 18 deficiency citations in its most recent health inspection (Aug 22, 2025). The current CMS dataset records 2 fine(s) totaling $80,796.
What are the staffing levels at Willowbrook Post Acute?▾
Willowbrook Post Acute provides 0.00 total nursing staff hours per resident per day, including 0.00 RN hours, 0.00 LPN hours, and 0.00 nurse aide hours. The total staff turnover rate is 52.9%.
How many beds does Willowbrook Post Acute have?▾
Willowbrook Post Acute has 59 certified beds with an average of 52.6 residents per day, resulting in approximately 89% occupancy. The facility is For profit - Limited Liability company owned and is part of the Pacs Group chain.
Are there other nursing homes near Willowbrook Post Acute?▾
Yes. This page lists 6 nearby nursing homes in Oregon. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Willowbrook Post Acute?▾
On Google Maps, Willowbrook Post Acute has a rating of 3.5 out of 5 based on 28 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Pacs Group

This chain operates 281 facilities. View all →