CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Willowbrooke Court SC Ctr at Matthews Glen is a 5-star Medicare certified nursing home in Matthews, North Carolina with 15 certified beds. It has been operating since 1990. Its overall CMS rating is 5 out of 5.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ACTS ACQUISITION AND DEVELOPMENT COMPANY LLC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jan 1, 2003 |
| ACTS ALLIANCE MANAGEMENT LLC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Dec 31, 2022 |
| ACTS COMMUNITIES OF MARYLAND, INC. | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Apr 1, 2019 |
| ACTS LEGACY FOUNDATION, INC. | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Dec 31, 2022 |
| ACTS RETIREMENT SERVICES, INC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Mar 24, 2009 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Dec 31, 2022 |
| ACTS SIGNATURE COMMUNITY SERVICES INC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Mar 24, 2009 |
| BONITA SPRINGS RETIREMENT VILLAGE INC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 1, 2024 |
| MEASE LIFE INC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Oct 1, 2023 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Nov 1, 1988 |
| ALLMOND, SUSAN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2017 |
| BROD, KATHRYN | CORPORATE DIRECTOR | Individual | N/A | Feb 15, 2024 |
| CALLAWAY, WARREN | CORPORATE DIRECTOR | Individual | N/A | Mar 30, 2022 |
| CHAMBERLAIN, LINDA | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2020 |
| DETWEILER, HAROLD | CORPORATE DIRECTOR | Individual | N/A | Nov 1, 2009 |
| ESTERHAI, JOHN | CORPORATE DIRECTOR | Individual | N/A | May 1, 1996 |
| GERNER, ELRIC | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2009 |
| GLYNN, JAMES | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2023 |
| GRANT, GERALD | CORPORATE DIRECTOR | Individual | N/A | May 4, 2017 |
| GREER, JASON | CORPORATE DIRECTOR | Individual | N/A | Mar 30, 2022 |
| KELLY, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | Feb 11, 2020 |
| LAMMERS, JOHN | CORPORATE DIRECTOR | Individual | N/A | Dec 15, 2020 |
| LAWSON, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jun 11, 2019 |
| MASHNER, MARVIN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 1991 |
| MIDDLEBROOKS, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2023 |
| REICHARD, DAWN | CORPORATE DIRECTOR | Individual | N/A | Jun 1, 2025 |
| AHERN, SUSAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2020 |
| ALLMOND, SUSAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | CORPORATE OFFICER | Individual | N/A | May 25, 2010 |
| FOX, GLENN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2017 |
| GERNER, ELRIC | CORPORATE OFFICER | Individual | N/A | Jan 1, 2010 |
| GRANT, GERALD | CORPORATE OFFICER | Individual | N/A | Jun 1, 2005 |
| LAWSON, DANIEL | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| MASHNER, MARVIN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| ACTS MANAGEMENT SERVICES, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2012 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2012 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2022 |
| AHERN, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2020 |
| CHRISTIANSEN, KAREN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 25, 2010 |
| FOX, GLENN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2017 |
| GRANT, GERALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 1, 2005 |
| ACTS MANAGEMENT SERVICES, INC. | ADP OF THE SNF | Organization | N/A | Jul 21, 2025 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC | ADP OF THE SNF | Organization | N/A | Nov 1, 1988 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | ADP OF THE SNF | Organization | N/A | Jul 21, 2025 |
| BAKER TILLY ADVISORY GROUP, LP | ADP OF THE SNF | Organization | N/A | Feb 3, 2025 |
| BAKER TILLY US, LLP | ADP OF THE SNF | Organization | N/A | Nov 5, 2024 |
| U.S. BANK | ADP OF THE SNF | Organization | N/A | Jul 9, 2025 |
| AHERN, SUSAN | ADP OF THE SNF | Individual | N/A | Jan 1, 2020 |
| CHRISTIANSEN, KAREN | ADP OF THE SNF | Individual | N/A | May 25, 2010 |
| CLEMENTS, THAD | ADP OF THE SNF | Individual | N/A | Sep 17, 2021 |
| FLEMING, SHACANA | ADP OF THE SNF | Individual | N/A | Nov 13, 2020 |
| FOX, GLENN | ADP OF THE SNF | Individual | N/A | Jan 1, 2017 |
| GRANT, GERALD | ADP OF THE SNF | Individual | N/A | Jun 1, 2005 |
Compare CMS ratings and recorded fines for Willowbrooke Court SC Ctr at Matthews Glen and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 27 facilities. View all →