• CMS rates this facility 5/5 stars (above average)
• Has 15 certified beds with an average of 8.3 residents per day (55% occupancy)
• Last health inspection found 3 deficiencies (inspected Jul 8, 2025)
• No fines on record
• Total nursing staff: 4.97 hours per resident per day
• Part of the Acts Retirement-Life Communities chain (26 facilities)
Willowbrooke Court SC Ctr at Matthews Glen is a 5-star Medicare certified nursing home in Matthews, North Carolina with 15 certified beds. It has been operating since 1990. The facility scored above average compared to North Carolina facilities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Post nurse staffing information every day.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ACTS RETIREMENT-LIFE COMMUNITIES INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 1, 1988 |
| ACTS MANAGEMENT SERVICES, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2012 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2012 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2022 |
| AHERN, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2020 |
| CHRISTIANSEN, KAREN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 25, 2010 |
| FOX, GLENN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2017 |
| GRANT, GERALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 1, 2005 |
| ALLMOND, SUSAN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2017 |
| BROD, KATHRYN | CORPORATE DIRECTOR | Individual | N/A | Feb 15, 2024 |
| CALLAWAY, WARREN | CORPORATE DIRECTOR | Individual | N/A | Mar 30, 2022 |
| CHAMBERLAIN, LINDA | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2020 |
| DETWEILER, HAROLD | CORPORATE DIRECTOR | Individual | N/A | Nov 1, 2009 |
| ESTERHAI, JOHN | CORPORATE DIRECTOR | Individual | N/A | May 1, 1996 |
| GERNER, ELRIC | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2009 |
| GLYNN, JAMES | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2023 |
| GRANT, GERALD | CORPORATE DIRECTOR | Individual | N/A | May 4, 2017 |
| GREER, JASON | CORPORATE DIRECTOR | Individual | N/A | Mar 30, 2022 |
| KELLY, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | Feb 11, 2020 |
| LAMMERS, JOHN | CORPORATE DIRECTOR | Individual | N/A | Dec 15, 2020 |
| LAWSON, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jun 11, 2019 |
| MASHNER, MARVIN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 1991 |
| MIDDLEBROOKS, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2023 |
| REICHARD, DAWN | CORPORATE DIRECTOR | Individual | N/A | Jun 1, 2025 |
| AHERN, SUSAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2020 |
| ALLMOND, SUSAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | CORPORATE OFFICER | Individual | N/A | May 25, 2010 |
| FOX, GLENN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2017 |
| GERNER, ELRIC | CORPORATE OFFICER | Individual | N/A | Jan 1, 2010 |
| GRANT, GERALD | CORPORATE OFFICER | Individual | N/A | Jun 1, 2005 |
| LAWSON, DANIEL | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| MASHNER, MARVIN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Nov 1, 1988 |
This chain operates 26 facilities. View all →