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HomeMassachusettsWestfield Rehabilitation and Health Center

Westfield Rehabilitation and Health Center

37 Feeding Hills Road, Westfield, MA 010854135682341WebsiteGoogle Maps
4.2on Google(53 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
3/5
Quality
3/5
Beds
80
certified
1 fine(s) totaling $49,296

How Westfield Rehabilitation and Health Center Compares in Massachusetts

Facility results compared with averages for CMS-certified nursing homes in Massachusetts. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
MA average
3.0/5
Below state average
Health inspection rating
1/5
MA average
3.0/5
Below state average
Staffing rating
3/5
MA average
3.1/5
Close to state average
Nursing hours per resident
3.26 hrs/day
MA average
3.87 hrs/day
Below state average
RN hours per resident
0.73 hrs/day
MA average
0.65 hrs/day
Close to state average
Staff turnover
52.9%
MA average
38.2%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Massachusetts average of 3.0/5.
Its 1/5 health inspection rating is below the Massachusetts average of 3.0/5.
Reported nursing time is 3.26 hours per resident per day, below the state average of 3.87.
Staff turnover is 52.9%, higher than the Massachusetts average of 38.2%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
20
deficiency citations
Inspected Nov 8, 2023
Most recent cycle
27
deficiency citations
Inspected Jan 15, 2025
The most recent cycle recorded 7 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$14,296/mo
Massachusetts median
Private Room
$15,189/mo
Massachusetts median
Hampden County 65+
80,725
17.4% of county
County Population
464,575
Hampden County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Westfield Rehabilitation and Health Center is a 1-star Medicare and Medicaid certified nursing home in Westfield, Massachusetts with 80 certified beds. It has been operating since 1990. Its overall CMS rating is 1 out of 5.

Beds
80
Avg Residents/Day
63.8
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jul 1, 1990
Sprinklers
Yes
Council
Resident
County
Hampden
Last Inspection
Jan 15, 2025
Deficiencies (Cycle 1)
27
Weighted Score
174.0
Infection Citations
0

Deficiency Citations (60)

F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0557Potential for Harm

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0710Potential for Harm

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0881Potential for Harm

Implement a program that monitors antibiotic use.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Jan 15, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Nov 8, 2023Corrected: NoCycle: 2

+ 30 more deficiencies

Total Fines
$49,296
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineNov 8, 2023
$49,296

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.86 hrs
National avg: 2.32 hrs
LPN0.68 hrs
National avg: 0.86 hrs
RN0.73 hrs
National avg: 0.69 hrs
Total Nursing3.26 hrs
National avg: 3.86 hrs
Weekend Total3.11 hrs
National avg: 0.00 hrs
Physical Therapist0.06 hrs
National avg: 0.07 hrs
Total Turnover
52.9%
RN Turnover
33.3%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (1)

NameRoleTypeOwnership %Since
Ownership Data Not AvailableN/AN/A

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Westfield Rehabilitation and Health Center and nearby alternatives.

All Massachusetts facilities
Westfield Rehabilitation and Health Center
Westfield, MACurrent facility
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $49,296
Vantage at Westfield LLC
Westfield, MA1.8 mi
CMS
1/5
Health
2/5
Staffing
2/5
Recorded fines: None
Agawam South Rehab and Nursing
Agawam, MA4.8 mi
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: None
Agawam West Rehab and Nursing
Agawam, MA4.8 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: None
Agawam North Rehab and Nursing
Agawam, MA4.9 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $86,130
Agawam East Rehab and Nursing
Agawam, MA5.1 mi
CMS
5/5
Health
4/5
Staffing
3/5
Recorded fines: None
Vantage at West Springfield LLC
West Springfield, MA5.5 mi
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: $13,748
FacilityDistanceCMSHealthStaffingRecorded fines
Westfield Rehabilitation and Health Center
Westfield, MA · Current facility
—1/51/53/5$49,296
Vantage at Westfield LLC
Westfield, MA
1.8 mi1/52/52/5None recorded
Agawam South Rehab and Nursing
Agawam, MA
4.8 mi4/53/53/5None recorded
Agawam West Rehab and Nursing
Agawam, MA
4.8 mi2/52/53/5None recorded
Agawam North Rehab and Nursing
Agawam, MA
4.9 mi1/51/53/5$86,130
Agawam East Rehab and Nursing
Agawam, MA
5.1 mi5/54/53/5None recorded
Vantage at West Springfield LLC
West Springfield, MA
5.5 mi3/53/52/5$13,748

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Westfield Rehabilitation and Health Center?▾
Westfield Rehabilitation and Health Center has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 3/5. This facility is rated below average.
How much does Westfield Rehabilitation and Health Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Massachusetts is $14,296/month for a semi-private room and $15,189/month for a private room (Genworth/CareScout 2024). Westfield Rehabilitation and Health Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Westfield Rehabilitation and Health Center had any health inspection violations?▾
Westfield Rehabilitation and Health Center had 27 deficiency citations in its most recent health inspection (Jan 15, 2025). The current CMS dataset records 1 fine(s) totaling $49,296.
What are the staffing levels at Westfield Rehabilitation and Health Center?▾
Westfield Rehabilitation and Health Center provides 3.26 total nursing staff hours per resident per day, including 0.73 RN hours, 0.68 LPN hours, and 1.86 nurse aide hours. The total staff turnover rate is 52.9%.
How many beds does Westfield Rehabilitation and Health Center have?▾
Westfield Rehabilitation and Health Center has 80 certified beds with an average of 63.8 residents per day, resulting in approximately 80% occupancy. The facility is For profit - Limited Liability company owned and is part of the Priority Healthcare Group chain.
Are there other nursing homes near Westfield Rehabilitation and Health Center?▾
Yes. This page lists 6 nearby nursing homes in Massachusetts, including 1 in Westfield. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Westfield Rehabilitation and Health Center?▾
On Google Maps, Westfield Rehabilitation and Health Center has a rating of 4.2 out of 5 based on 53 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Priority Healthcare Group

This chain operates 14 facilities. View all →