• CMS rates this facility 2/5 stars (below average)
• Has 174 certified beds with an average of 120.9 residents per day (69% occupancy)
• Last health inspection found 20 deficiencies (inspected Jan 9, 2025)
• Has been fined a total of $9,311 across 1 fine(s)
• Total nursing staff: 3.49 hours per resident per day
• Staff turnover rate: 43.9%
• Part of the Stern Consultants chain (22 facilities)
Andover Manor Rehab and Nursing is a 2-star Medicare and Medicaid certified nursing home in Andover, Massachusetts with 174 certified beds. It has been operating since 1987. The facility scored below average compared to Massachusetts facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Keep residents' personal and medical records private and confidential.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Assess the resident when there is a significant change in condition
Ensure each resident receives an accurate assessment.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure services provided by the nursing facility meet professional standards of quality.
Plan the resident's discharge to meet the resident's goals and needs.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure that residents are fully informed and understand their health status, care and treatments.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide enough food/fluids to maintain a resident's health.
+ 30 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ETN FAMILY HOLDINGS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 20% | Oct 16, 2023 |
| TLCO HOLDINGS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 20% | Oct 16, 2023 |
| ERBLICH, AVRAHAM | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 24% | Oct 16, 2023 |
| FRIEDMAN, SHANA | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 11% | Oct 16, 2023 |
| STERN, BEZALEL | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 9% | Oct 16, 2023 |
| ERBLICH, AVRAHAM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
This chain operates 22 facilities. View all →