CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Massachusetts. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Andover Manor Rehab and Nursing is a 2-star Medicare and Medicaid certified nursing home in Andover, Massachusetts with 174 certified beds. It has been operating since 1987. Its overall CMS rating is 2 out of 5.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Provide or get specialized rehabilitative services as required for a resident.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
+ 21 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| FRIEDMAN, SHANA | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 12% | Oct 16, 2023 |
| BEATTY, BRITTANY | DIRECT OWNERSHIP INTEREST | Individual | N/A | Oct 16, 2023 |
| FRIEDMAN, BENJAMIN | DIRECT OWNERSHIP INTEREST | Individual | N/A | Oct 16, 2023 |
| COM FAMILY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 10% | Oct 16, 2023 |
| MILLMAN, CHAIM | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Oct 16, 2023 |
| NEWHOUSE, ERIC | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Oct 16, 2023 |
| ERBLICH, AVRAHAM | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Oct 16, 2023 |
| HERNANDEZ, AMANDA | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Oct 16, 2023 |
| MILLMAN, CHAIM | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Oct 16, 2023 |
| NEWHOUSE, ERIC | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Oct 16, 2023 |
| SHEPS, BORUCH | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Oct 16, 2023 |
| ETN FAMILY HOLDINGS LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 16, 2023 |
| TLCO HOLDINGS LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 16, 2023 |
| BEATTY, BRITTANY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| ERBLICH, AVRAHAM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| FRIEDMAN, BENJAMIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| GAUTHIER, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| HERNANDEZ, AMANDA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| MILLMAN, CHAIM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| PLEW, ANDREA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| SHEPS, BORUCH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| MILLMAN, CHAIM | TRUSTEE OF THE SNF | Individual | N/A | Oct 16, 2023 |
| NEWHOUSE, ERIC | TRUSTEE OF THE SNF | Individual | N/A | Oct 16, 2023 |
| ANDOVER MANOR PROPCO LLC | ADP OF THE SNF | Organization | N/A | Oct 16, 2023 |
| COM FAMILY TRUST | ADP OF THE SNF | Organization | N/A | Oct 16, 2023 |
| E NEWHOUSE FAMILY TRUST | ADP OF THE SNF | Organization | N/A | Oct 16, 2023 |
| ETN FAMILY HOLDINGS LLC | ADP OF THE SNF | Organization | N/A | Oct 16, 2023 |
| T NEWHOUSE FAMILY TRUST | ADP OF THE SNF | Organization | N/A | Oct 16, 2023 |
| TLCO HOLDINGS LLC | ADP OF THE SNF | Organization | N/A | Oct 16, 2023 |
| TLM FAMILY TRUST | ADP OF THE SNF | Organization | N/A | Oct 16, 2023 |
| BEATTY, BRITTANY | ADP OF THE SNF | Individual | N/A | Oct 16, 2023 |
| ERBLICH, AVRAHAM | ADP OF THE SNF | Individual | N/A | Oct 16, 2023 |
| FRIEDMAN, BENJAMIN | ADP OF THE SNF | Individual | N/A | Oct 16, 2023 |
| GAUTHIER, SUSAN | ADP OF THE SNF | Individual | N/A | Oct 16, 2023 |
| HERNANDEZ, AMANDA | ADP OF THE SNF | Individual | N/A | Oct 16, 2023 |
| MILLMAN, CHAIM | ADP OF THE SNF | Individual | N/A | Oct 16, 2023 |
| NEWHOUSE, ERIC | ADP OF THE SNF | Individual | N/A | Oct 16, 2023 |
| PLEW, ANDREA | ADP OF THE SNF | Individual | N/A | Oct 16, 2023 |
| SHEPS, BORUCH | ADP OF THE SNF | Individual | N/A | Oct 16, 2023 |
| STERN, BEZALEL | ADP OF THE SNF | Individual | N/A | Oct 16, 2023 |
Compare CMS ratings and recorded fines for Andover Manor Rehab and Nursing and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 23 facilities. View all →