• CMS rates this facility 5/5 stars (above average)
• Has 58 certified beds with an average of 57 residents per day (98% occupancy)
• Last health inspection found 13 deficiencies (inspected Dec 19, 2024)
• No fines on record
• Total nursing staff: 4.53 hours per resident per day
• Staff turnover rate: 27.4%
• Part of the Crystal Solorzano chain (10 facilities)
Arrowhead Healthcare Center, LLC is a 5-star Medicare and Medicaid certified nursing home in San Bernardino, California with 58 certified beds. It has been operating since 2015. The facility scored above average compared to California facilities.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ensure each resident receives an accurate assessment.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Post nurse staffing information every day.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Dispose of garbage and refuse properly.
Provide and implement an infection prevention and control program.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| AHCST LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 49% | Jun 20, 2024 |
| RENEW HEALTH GROUP LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 51% | Jun 20, 2024 |
| DIONISIO, PAOLA | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 49% | Jun 20, 2024 |
| SOLORZANO, CRYSTAL | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 51% | Jun 20, 2024 |
| HAGE, JEAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 1, 2018 |
| MARTINEZ, ADRIENNE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 16, 2023 |
| QUADROS, SYLVI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 28, 2022 |
| SOLORZANO, CRYSTAL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 20, 2024 |
| MARTINEZ, ADRIENNE | CORPORATE OFFICER | Individual | N/A | Feb 16, 2023 |
| SOLORZANO, CRYSTAL | CORPORATE OFFICER | Individual | N/A | Apr 1, 2015 |
This chain operates 10 facilities. View all →