• CMS rates this facility 5/5 stars (above average)
• Has 120 certified beds with an average of 101.2 residents per day (84% occupancy)
• Last health inspection found 0 deficiencies (inspected Dec 12, 2025)
• Has been fined a total of $4,271 across 1 fine(s)
• Total nursing staff: 3.64 hours per resident per day
• Staff turnover rate: 66.4% (high)
• Part of the Principle Long Term Care chain (44 facilities)
Carolina Rivers Nursing and Rehabilitation Center is a 5-star Medicare and Medicaid certified nursing home in Jacksonville, North Carolina with 120 certified beds. It has been operating since 1971. The facility scored above average compared to North Carolina facilities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure each resident receives an accurate assessment.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure medication error rates are not 5 percent or greater.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PRINCIPLE IT SERVICES, INC. | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 50% | Jan 1, 2011 |
| PRINCIPLE LONG TERM CARE, INC. | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 50% | Jan 1, 2011 |
| HILL, RAYMOND | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 1, 2011 |
| HILL, ROBERT | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 1, 2011 |
| HILL, STEPHEN | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 1, 2011 |
| PRINCIPLE IT SERVICES, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2011 |
| PRINCIPLE LONG TERM CARE, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2011 |
| KARSTETTER, BRIAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 15, 2018 |
| JOHNSON, DIANNE | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2011 |
| BOICE, GALE | CORPORATE OFFICER | Individual | N/A | Mar 5, 2018 |
This chain operates 44 facilities. View all →