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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMassachusettsCharlene Manor Extended Care Facility

Charlene Manor Extended Care Facility

130 Colrain Road, Greenfield, MA 013014137743724
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
3/5
Quality
1/5
Beds
123
certified
3 fine(s) totaling $99,366

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 123 certified beds with an average of 116.9 residents per day (95% occupancy)

• Last health inspection found 29 deficiencies (inspected Nov 6, 2024)

• Has been fined a total of $99,366 across 3 fine(s)

• Total nursing staff: 3.78 hours per resident per day

• Staff turnover rate: 51.4% (high)

• Part of the Integritus Healthcare chain (15 facilities)

Charlene Manor Extended Care Facility is a 1-star Medicare and Medicaid certified nursing home in Greenfield, Massachusetts with 123 certified beds. It has been operating since 1988. The facility scored below average compared to Massachusetts facilities.

Beds
123
Avg Residents/Day
116.9
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Nov 22, 1988
Sprinklers
Yes
Council
Resident
County
Franklin
Last Inspection
Nov 6, 2024
Deficiencies (Cycle 1)
29
Weighted Score
130.0
Infection Citations
0

Deficiency Citations (61)

F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 6, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0622Potential for Harm

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0637Minimal Harm

Assess the resident when there is a significant change in condition

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0641Minimal Harm

Ensure each resident receives an accurate assessment.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0687Potential for Harm

Provide appropriate foot care.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jun 28, 2024Corrected: NoCycle: 2

+ 31 more deficiencies

Total Fines
$99,366
Number of Fines
3
Payment Denials
0
Total Penalties
3

Penalty History

FineSep 18, 2023
$10,173
FineJun 28, 2024
$37,001
FineNov 6, 2024
$52,192

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.22 hrs
National avg: 2.35 hrs
LPN0.91 hrs
National avg: 0.86 hrs
RN0.66 hrs
National avg: 0.68 hrs
Total Nursing3.78 hrs
National avg: 3.89 hrs
Weekend Total3.14 hrs
National avg: 0.00 hrs
Physical Therapist0.06 hrs
National avg: 0.07 hrs
Total Turnover
51.4%
RN Turnover
44.4%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (14)

NameRoleTypeOwnership %Since
CEC MANAGEMENT SYSTEMS INC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Dec 30, 2022
INTEGRITUS HEALTHCARE INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 30, 2022
INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 1, 2022
CEC MANAGEMENT SYSTEMS INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AFeb 1, 2022
INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AFeb 1, 2022
GINGRAS, MARCIE JOOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2022
JONES, WILLIAMOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 30, 2022
STRAZNITSKAS, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2025
WHITCOMB, WINTHROPOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2022
BRAGDON, TRICIACORPORATE DIRECTORIndividualN/AJan 1, 2024
JONES, WILLIAMCORPORATE DIRECTORIndividualN/ADec 30, 2022
RESNEVIC, KATHRYNCORPORATE DIRECTORIndividualN/AJan 1, 2024
GINGRAS, MARCIE JOCORPORATE OFFICERIndividualN/AFeb 1, 2022
JONES, WILLIAMCORPORATE OFFICERIndividualN/ADec 30, 2022

Nearby Nursing Homes

All Massachusetts facilities

Regalcare at Greenfield

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Health
Staffing
Quality
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Poet's Seat Healthcare Center

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For profit$5,541 in fines
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Frequently Asked Questions

What is the CMS rating for Charlene Manor Extended Care Facility?▾
Charlene Manor Extended Care Facility has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 1/5. This facility is rated below average.
Has Charlene Manor Extended Care Facility had any health inspection violations?▾
Charlene Manor Extended Care Facility had 29 deficiency citations in its most recent health inspection (Nov 6, 2024). The facility has been fined a total of $99,366 across 3 fine(s).
What are the staffing levels at Charlene Manor Extended Care Facility?▾
Charlene Manor Extended Care Facility provides 3.78 total nursing staff hours per resident per day, including 0.66 RN hours, 0.91 LPN hours, and 2.22 nurse aide hours. The total staff turnover rate is 51.4%.
How many beds does Charlene Manor Extended Care Facility have?▾
Charlene Manor Extended Care Facility has 123 certified beds with an average of 116.9 residents per day, resulting in approximately 95% occupancy. The facility is Non profit - Corporation owned and is part of the Integritus Healthcare chain.
Are there other nursing homes near Charlene Manor Extended Care Facility?▾
Yes, there are 2 other nursing homes in Greenfield, Massachusetts with an average rating of 2.3/5. You can compare all facilities on the Greenfield nursing homes page.

Part of Integritus Healthcare

This chain operates 15 facilities. View all →