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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeConnecticutComplete Care at Fox Hill

Complete Care at Fox Hill

1253 Hartford Tpke, Rockville, CT 060668608750771
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
3/5
Quality
5/5
Beds
150
certified
This facility has been flagged for abuse.
2 fine(s) totaling $25,449

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 150 certified beds with an average of 109.7 residents per day (73% occupancy)

• Last health inspection found 23 deficiencies (inspected May 22, 2024)

• Has been fined a total of $25,449 across 2 fine(s)

• Total nursing staff: 3.29 hours per resident per day

• Staff turnover rate: 23.4%

• Part of the Complete Care chain (85 facilities)

Complete Care at Fox Hill is a 2-star Medicare and Medicaid certified nursing home in Rockville, Connecticut with 150 certified beds. It has been operating since 1967. The facility scored below average compared to Connecticut facilities.

Beds
150
Avg Residents/Day
109.7
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Apr 20, 1967
Sprinklers
Yes
Council
Both
County
Capitol
Last Inspection
May 22, 2024
Deficiencies (Cycle 1)
23
Weighted Score
117.8
Infection Citations
0

Deficiency Citations (40)

F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Nov 26, 2025Corrected: NoCycle: 1
F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: Apr 29, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 29, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 4, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: May 22, 2024Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 22, 2024Corrected: NoCycle: 1
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: May 22, 2024Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 22, 2024Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: May 22, 2024Corrected: NoCycle: 1
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: May 22, 2024Corrected: NoCycle: 1
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: May 22, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 22, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 22, 2024Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: May 22, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: May 22, 2024Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: May 22, 2024Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: May 22, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 22, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 22, 2024Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: May 22, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: May 22, 2024Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 22, 2024Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: May 22, 2024Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Apr 26, 2024Corrected: NoCycle: 2
F0678Immediate Jeopardy

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0602Potential for Harm

Protect each resident from the wrongful use of the resident's belongings or money.

Survey: Feb 1, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Nov 19, 2021Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 19, 2021Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 19, 2021Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Jul 12, 2023Corrected: NoCycle: 3

+ 10 more deficiencies

Total Fines
$25,449
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineJul 12, 2023
$8,648
FineFeb 29, 2024
$16,801

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.76 hrs
National avg: 2.35 hrs
LPN0.95 hrs
National avg: 0.86 hrs
RN0.58 hrs
National avg: 0.68 hrs
Total Nursing3.29 hrs
National avg: 3.89 hrs
Weekend Total2.96 hrs
National avg: 0.00 hrs
Physical Therapist0.06 hrs
National avg: 0.07 hrs
Total Turnover
23.4%
RN Turnover
40.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (11)

NameRoleTypeOwnership %Since
PC GEN CT OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Nov 15, 2022
PC GEN CT OPCO TOPCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
PC GEN CT TOPCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
PEACE CAPITAL HOLDINGS LLC (DE)5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
GALLAGHER, JAMESOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
HILLIARD, JEFFOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
HOCH, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
LAGANA, KRISTINOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
TETREAULT, MARNIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
STEIN, SHALOMCORPORATE OFFICERIndividualN/ANov 15, 2022

Frequently Asked Questions

What is the CMS rating for Complete Care at Fox Hill?▾
Complete Care at Fox Hill has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated below average.
Has Complete Care at Fox Hill had any health inspection violations?▾
Complete Care at Fox Hill had 23 deficiency citations in its most recent health inspection (May 22, 2024). The facility has been fined a total of $25,449 across 2 fine(s).
What are the staffing levels at Complete Care at Fox Hill?▾
Complete Care at Fox Hill provides 3.29 total nursing staff hours per resident per day, including 0.58 RN hours, 0.95 LPN hours, and 1.76 nurse aide hours. The total staff turnover rate is 23.4%.
How many beds does Complete Care at Fox Hill have?▾
Complete Care at Fox Hill has 150 certified beds with an average of 109.7 residents per day, resulting in approximately 73% occupancy. The facility is For profit - Corporation owned and is part of the Complete Care chain.

Part of Complete Care

This chain operates 85 facilities. View all →