• CMS rates this facility 2/5 stars (below average)
• Has 150 certified beds with an average of 109.7 residents per day (73% occupancy)
• Last health inspection found 23 deficiencies (inspected May 22, 2024)
• Has been fined a total of $25,449 across 2 fine(s)
• Total nursing staff: 3.29 hours per resident per day
• Staff turnover rate: 23.4%
• Part of the Complete Care chain (85 facilities)
Complete Care at Fox Hill is a 2-star Medicare and Medicaid certified nursing home in Rockville, Connecticut with 150 certified beds. It has been operating since 1967. The facility scored below average compared to Connecticut facilities.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
PASARR screening for Mental disorders or Intellectual Disabilities
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide safe and appropriate respiratory care for a resident when needed.
Provide safe, appropriate pain management for a resident who requires such services.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Protect each resident from the wrongful use of the resident's belongings or money.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
+ 10 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PC GEN CT OPCO HOLDCO LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 15, 2022 |
| PC GEN CT OPCO TOPCO LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 15, 2022 |
| PC GEN CT TOPCO LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 15, 2022 |
| PEACE CAPITAL HOLDINGS LLC (DE) | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 15, 2022 |
| SMS 2021 TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 15, 2022 |
| GALLAGHER, JAMES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| HILLIARD, JEFF | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| HOCH, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| LAGANA, KRISTIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| TETREAULT, MARNIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| STEIN, SHALOM | CORPORATE OFFICER | Individual | N/A | Nov 15, 2022 |
This chain operates 85 facilities. View all →