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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeConnecticutWestside Care Center

Westside Care Center

349 Bidwell Street, Manchester, CT 060408606479191
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
2/5
Quality
4/5
Beds
162
certified
This facility has been flagged for abuse.

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 162 certified beds with an average of 126.7 residents per day (78% occupancy)

• Last health inspection found 19 deficiencies (inspected Nov 6, 2024)

• No fines on record

• Total nursing staff: 2.91 hours per resident per day

• Staff turnover rate: 37.3%

• Part of the Icare Health Network chain (12 facilities)

Westside Care Center is a 2-star Medicare and Medicaid certified nursing home in Manchester, Connecticut with 162 certified beds. It has been operating since 1976. The facility scored below average compared to Connecticut facilities.

Beds
162
Avg Residents/Day
126.7
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Mar 1, 1976
Sprinklers
Yes
Council
Resident
County
Capitol
Last Inspection
Nov 6, 2024
Deficiencies (Cycle 1)
19
Weighted Score
103.8
Infection Citations
0

Deficiency Citations (45)

F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Dec 2, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jun 16, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Feb 20, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Feb 20, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 20, 2025Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Feb 20, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0603Potential for Harm

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Mar 5, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Apr 19, 2022Corrected: NoCycle: 2
F0641Minimal Harm

Ensure each resident receives an accurate assessment.

Survey: Apr 19, 2022Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Apr 19, 2022Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Dec 14, 2023Corrected: NoCycle: 3
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Dec 14, 2023Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Dec 14, 2023Corrected: NoCycle: 3
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Feb 2, 2023Corrected: NoCycle: 3
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Feb 2, 2023Corrected: NoCycle: 3

+ 15 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.82 hrs
National avg: 2.35 hrs
LPN0.80 hrs
National avg: 0.86 hrs
RN0.29 hrs
National avg: 0.68 hrs
Total Nursing2.91 hrs
National avg: 3.89 hrs
Weekend Total2.59 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
37.3%
RN Turnover
64.3%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (6)

NameRoleTypeOwnership %Since
APEX ADVISORS5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization50%Dec 1, 2003
EXECUTIVE ADVISORS, LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization50%Dec 1, 2003
WRIGHT, CHRISTOPHER5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual5%Dec 1, 2003
WESTSIDE CARE CENTER, LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 1, 2003
WRIGHT, CHRISTOPHERCORPORATE OFFICERIndividualN/ADec 1, 2003
NEAGLE, PATRICKW-2 MANAGING EMPLOYEEIndividualN/AMar 13, 2017

Nearby Nursing Homes

All Connecticut facilities

Touchpoints at Manchester

Manchester, CT · 127 beds

For profit
Health
Staffing
Quality
Not Rated
546 ft

Manchester Rehabilitation and Healthcare Center

Manchester, CT · 126 beds

For profit
Health
Staffing
Quality
4343 ft

Frequently Asked Questions

What is the CMS rating for Westside Care Center?▾
Westside Care Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated below average.
Has Westside Care Center had any health inspection violations?▾
Westside Care Center had 19 deficiency citations in its most recent health inspection (Nov 6, 2024). The facility has no fines on record.
What are the staffing levels at Westside Care Center?▾
Westside Care Center provides 2.91 total nursing staff hours per resident per day, including 0.29 RN hours, 0.80 LPN hours, and 1.82 nurse aide hours. The total staff turnover rate is 37.3%.
How many beds does Westside Care Center have?▾
Westside Care Center has 162 certified beds with an average of 126.7 residents per day, resulting in approximately 78% occupancy. The facility is For profit - Limited Liability company owned and is part of the Icare Health Network chain.
Are there other nursing homes near Westside Care Center?▾
Yes, there are 2 other nursing homes in Manchester, Connecticut with an average rating of 3.7/5. You can compare all facilities on the Manchester nursing homes page.

Part of Icare Health Network

This chain operates 12 facilities. View all →