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HomeConnecticutWestside Care Center

Westside Care Center

349 Bidwell Street, Manchester, CT 060408606479191WebsiteGoogle Maps
2.5on Google(4 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
2/5
Quality
4/5
Beds
162
certified
This facility has been flagged for abuse.

How Westside Care Center Compares in Connecticut

Facility results compared with averages for CMS-certified nursing homes in Connecticut. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
CT average
3.0/5
Below state average
Health inspection rating
2/5
CT average
2.7/5
Below state average
Staffing rating
2/5
CT average
3.2/5
Below state average
Nursing hours per resident
3.10 hrs/day
CT average
3.73 hrs/day
Below state average
RN hours per resident
0.32 hrs/day
CT average
0.69 hrs/day
Below state average
Staff turnover
33.0%
CT average
37.4%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Connecticut average of 3.0/5.
Its 2/5 health inspection rating is below the Connecticut average of 2.7/5.
Reported nursing time is 3.10 hours per resident per day, below the state average of 3.73.
Reported RN time is 0.32 hours per resident per day, below the state average of 0.69.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
14
deficiency citations
Inspected Apr 19, 2022
Most recent cycle
15
deficiency citations
Inspected Nov 6, 2024
The most recent cycle recorded 1 more deficiency citation than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$15,341/mo
Connecticut median
Private Room
$16,425/mo
Connecticut median

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Westside Care Center is a 2-star Medicare and Medicaid certified nursing home in Manchester, Connecticut with 162 certified beds. It has been operating since 1976. Its overall CMS rating is 2 out of 5.

Beds
162
Avg Residents/Day
124.3
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Mar 1, 1976
Sprinklers
Yes
Council
Resident
County
Capitol
Last Inspection
Nov 6, 2024
Deficiencies (Cycle 1)
15
Weighted Score
74.0
Infection Citations
0

Deficiency Citations (41)

F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Dec 2, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0603Potential for Harm

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Nov 6, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jun 16, 2025Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Feb 20, 2025Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Feb 20, 2025Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 20, 2025Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Feb 20, 2025Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Apr 19, 2022Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Apr 19, 2022Corrected: NoCycle: 2
F0641Minimal Harm

Ensure each resident receives an accurate assessment.

Survey: Apr 19, 2022Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Mar 5, 2024Corrected: NoCycle: 3
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Dec 14, 2023Corrected: NoCycle: 3
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Dec 14, 2023Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Dec 14, 2023Corrected: NoCycle: 3
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Aug 30, 2019Corrected: NoCycle: 3

+ 11 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.97 hrs
National avg: 2.32 hrs
LPN0.81 hrs
National avg: 0.86 hrs
RN0.32 hrs
National avg: 0.69 hrs
Total Nursing3.10 hrs
National avg: 3.86 hrs
Weekend Total2.68 hrs
National avg: 0.00 hrs
Physical Therapist0.02 hrs
National avg: 0.07 hrs
Total Turnover
33.0%
RN Turnover
58.3%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (5)

NameRoleTypeOwnership %Since
APEX ADVISORS5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization50%Dec 1, 2003
EXECUTIVE ADVISORS, LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization50%Dec 1, 2003
NEAGLE, PATRICKW-2 MANAGING EMPLOYEEIndividualN/AMar 13, 2017
WRIGHT, CHRISTOPHERCORPORATE OFFICERIndividualN/ADec 1, 2003
WESTSIDE CARE CENTER, LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 1, 2003

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Westside Care Center and nearby alternatives.

All Connecticut facilities
Westside Care Center
Manchester, CTCurrent facilityAbuse flag
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: None
Touchpoints at Manchester
Manchester, CT528 ft
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Manchester Rehabilitation and Healthcare Center
Manchester, CT4,224 ft
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: $12,735
Glastonbury Center for Health & Rehabilitation
Glastonbury, CT3.1 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: None
Civita Care Center at Salmon Brook
Glastonbury, CT4.3 mi
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $24,164
Riverside Health & Rehabilitation Center
East Hartford, CT5.2 miAbuse flag
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $61,394
Vernon Rehabilitation and Healthcare Center
Vernon, CT7.3 mi
CMS
5/5
Health
5/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Westside Care Center
Manchester, CT · Current facility
—2/52/52/5None recorded
Touchpoints at Manchester
Manchester, CT
528 ft4/54/53/5None recorded
Manchester Rehabilitation and Healthcare Center
Manchester, CT
4,224 ft4/53/53/5$12,735
Glastonbury Center for Health & Rehabilitation
Glastonbury, CT
3.1 mi3/53/54/5None recorded
Civita Care Center at Salmon Brook
Glastonbury, CT
4.3 mi1/51/54/5$24,164
Riverside Health & Rehabilitation Center
East Hartford, CT
5.2 mi2/52/53/5$61,394
Vernon Rehabilitation and Healthcare Center
Vernon, CT
7.3 mi5/55/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Westside Care Center?▾
Westside Care Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated below average.
How much does Westside Care Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Connecticut is $15,341/month for a semi-private room and $16,425/month for a private room (Genworth/CareScout 2024). Westside Care Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Westside Care Center had any health inspection violations?▾
Westside Care Center had 15 deficiency citations in its most recent health inspection (Nov 6, 2024). The current CMS dataset records no fines for this facility.
What are the staffing levels at Westside Care Center?▾
Westside Care Center provides 3.10 total nursing staff hours per resident per day, including 0.32 RN hours, 0.81 LPN hours, and 1.97 nurse aide hours. The total staff turnover rate is 33.0%.
How many beds does Westside Care Center have?▾
Westside Care Center has 162 certified beds with an average of 124.3 residents per day, resulting in approximately 77% occupancy. The facility is For profit - Limited Liability company owned and is part of the Icare Health Network chain.
Are there other nursing homes near Westside Care Center?▾
Yes. This page lists 6 nearby nursing homes in Connecticut, including 2 in Manchester. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Westside Care Center?▾
On Google Maps, Westside Care Center has a rating of 2.5 out of 5 based on 4 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Icare Health Network

This chain operates 12 facilities. View all →