CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Connecticut. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Complete Care at Glendale is a 4-star Medicare and Medicaid certified nursing home in Naugatuck, Connecticut with 120 certified beds. It has been operating since 1975. Its overall CMS rating is 4 out of 5.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe, appropriate pain management for a resident who requires such services.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
+ 3 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PC CT OPCOS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Sep 1, 2021 |
| PC WTA OPCO HOLDCO LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Sep 1, 2021 |
| SMS 2021 TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Sep 1, 2021 |
| STEIN, SHALOM | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Sep 1, 2021 |
| WELLTOWER INC | 5% OR GREATER SECURITY INTEREST | Organization | N/A | Sep 1, 2021 |
| STEIN, SHALOM | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Sep 1, 2021 |
| STEIN, SHALOM | CORPORATE OFFICER | Individual | N/A | Sep 1, 2021 |
| HOCH, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2021 |
| KOLIANI, LEONARD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2021 |
| LAGANA, KRISTIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2021 |
| SCHMITT, MELISSA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 25, 2025 |
| TETREAULT, MARNIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2021 |
| STEIN, SHALOM | TRUSTEE OF THE SNF | Individual | N/A | Sep 1, 2021 |
| AURORA GUARDIAN CT CO-BORROWER LLC | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| AURORA GUARDIAN CT HOLDCO, LLC | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| AURORA GUARDIAN CT MEZZ BORROWER LLC | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| AURORA GUARDIAN CT REALTY, LLC | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| AURORA GUARDIAN PARTNERS CT LLC | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| GLENDALE CENTER REALTY, LLC (COMPLETE CARE AT GLENDALE) | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| J & R FAMILY INVESTMENTS, LLC | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| L FRIEDMAN 2018 FAMILY TRUST | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| L FRIEDMAN FAMILY HOLDINGS LLC | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| LANDAU FAMILY INVESTMENT TRUST | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| M FRIEDMAN 2018 FAMILY TRUST | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| PC WTA ACQUISITION LLC | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| PC WTA CT LLC | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| PEACE CAPITAL HOLDINGS LLC (DE) | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| R&J FAMILY INVESTMENTS LLC | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| SMS 2021 TRUST | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| WELLTOWER INC | ADP OF THE SNF | Organization | N/A | Sep 1, 2021 |
| HOCH, ROBERT | ADP OF THE SNF | Individual | N/A | Sep 1, 2021 |
| KOLIANI, LEONARD | ADP OF THE SNF | Individual | N/A | Sep 1, 2021 |
| LAGANA, KRISTIN | ADP OF THE SNF | Individual | N/A | Sep 1, 2021 |
| REARDON, MICHELLE | ADP OF THE SNF | Individual | N/A | Sep 1, 2021 |
| SCHMITT, MELISSA | ADP OF THE SNF | Individual | N/A | Mar 25, 2025 |
| TETREAULT, MARNIE | ADP OF THE SNF | Individual | N/A | Sep 1, 2021 |
Compare CMS ratings and recorded fines for Complete Care at Glendale and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 85 facilities. View all →