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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeConnecticutComplete Care at Glendale

Complete Care at Glendale

4 Hazel Ave, Naugatuck, CT 067702037231456
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
2/5
Quality
5/5
Beds
120
certified
Last health inspection was more than 2 years ago.
1 fine(s) totaling $21,294

Key Findings

• CMS rates this facility 4/5 stars (above average)

• Has 120 certified beds with an average of 114.7 residents per day (96% occupancy)

• Last health inspection found 13 deficiencies (inspected Jan 26, 2024)

• Has been fined a total of $21,294 across 1 fine(s)

• Total nursing staff: 3.30 hours per resident per day

• Staff turnover rate: 33.9%

• Part of the Complete Care chain (85 facilities)

Complete Care at Glendale is a 4-star Medicare and Medicaid certified nursing home in Naugatuck, Connecticut with 120 certified beds. It has been operating since 1975. The facility scored above average compared to Connecticut facilities.

Beds
120
Avg Residents/Day
114.7
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jun 10, 1975
Sprinklers
Yes
Council
Both
County
Naugatuck Vly
Last Inspection
Jan 26, 2024
Deficiencies (Cycle 1)
13
Weighted Score
64.0
Infection Citations
0

Deficiency Citations (29)

F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: May 15, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 15, 2025Corrected: NoCycle: 1
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Jan 26, 2024Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Jan 26, 2024Corrected: NoCycle: 1
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Jan 26, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 26, 2024Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jan 26, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jan 26, 2024Corrected: NoCycle: 1
F0711Potential for Harm

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Survey: Jan 26, 2024Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Jan 26, 2024Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jan 26, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 26, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 26, 2024Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Aug 31, 2021Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Aug 31, 2021Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Aug 31, 2021Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 31, 2021Corrected: NoCycle: 2
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Aug 31, 2021Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 4, 2024Corrected: NoCycle: 3
F0600Actual Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jul 13, 2023Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jul 13, 2023Corrected: NoCycle: 3
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Apr 30, 2019Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Apr 30, 2019Corrected: NoCycle: 3
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Apr 30, 2019Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 30, 2019Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 30, 2019Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Apr 30, 2019Corrected: NoCycle: 3
F0808Potential for Harm

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Survey: Apr 30, 2019Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Apr 30, 2019Corrected: NoCycle: 3
Total Fines
$21,294
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJul 13, 2023
$21,294

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.95 hrs
National avg: 2.35 hrs
LPN0.80 hrs
National avg: 0.86 hrs
RN0.55 hrs
National avg: 0.68 hrs
Total Nursing3.30 hrs
National avg: 3.89 hrs
Weekend Total2.98 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
33.9%
RN Turnover
21.1%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (11)

NameRoleTypeOwnership %Since
PC CT OPCOS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Sep 1, 2021
PC WTA OPCO HOLDCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ASep 1, 2021
PEACE CAPITAL HOLDINGS LLC (DE)5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ASep 1, 2021
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ASep 1, 2021
HOCH, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2021
KOLIANI, LEONARDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2021
LAGANA, KRISTINOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2021
SCHMITT, MELISSAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 25, 2025
TETREAULT, MARNIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2021
STEIN, SHALOMCORPORATE OFFICERIndividualN/ASep 1, 2021
WELLTOWER OP LLC5% OR GREATER SECURITY INTERESTOrganizationN/ASep 1, 2021

Nearby Nursing Homes

All Connecticut facilities

Beacon Brook Center for Health & Rehabilitation

Naugatuck, CT · 126 beds

For profit$16,801 in fines
Health
Staffing
Quality
849 ft

Frequently Asked Questions

What is the CMS rating for Complete Care at Glendale?▾
Complete Care at Glendale has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 2/5, and quality measures rating of 5/5. This facility is rated above average.
Has Complete Care at Glendale had any health inspection violations?▾
Complete Care at Glendale had 13 deficiency citations in its most recent health inspection (Jan 26, 2024). The facility has been fined a total of $21,294 across 1 fine(s).
What are the staffing levels at Complete Care at Glendale?▾
Complete Care at Glendale provides 3.30 total nursing staff hours per resident per day, including 0.55 RN hours, 0.80 LPN hours, and 1.95 nurse aide hours. The total staff turnover rate is 33.9%.
How many beds does Complete Care at Glendale have?▾
Complete Care at Glendale has 120 certified beds with an average of 114.7 residents per day, resulting in approximately 96% occupancy. The facility is For profit - Corporation owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Glendale?▾
Yes, there are 1 other nursing home in Naugatuck, Connecticut with an average rating of 2.5/5. You can compare all facilities on the Naugatuck nursing homes page.

Part of Complete Care

This chain operates 85 facilities. View all →