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HomeConnecticutComplete Care at Glendale

Complete Care at Glendale

4 Hazel Ave, Naugatuck, CT 067702037231456WebsiteGoogle Maps
4.6on Google(229 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
2/5
Quality
5/5
Beds
120
certified

How Complete Care at Glendale Compares in Connecticut

Facility results compared with averages for CMS-certified nursing homes in Connecticut. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
CT average
3.0/5
Above state average
Health inspection rating
3/5
CT average
2.7/5
Above state average
Staffing rating
2/5
CT average
3.2/5
Below state average
Nursing hours per resident
3.50 hrs/day
CT average
3.73 hrs/day
Below state average
RN hours per resident
0.61 hrs/day
CT average
0.69 hrs/day
Close to state average
Staff turnover
35.7%
CT average
37.4%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the Connecticut average of 3.0/5.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
16
deficiency citations
Inspected Jan 26, 2024
Most recent cycle
12
deficiency citations
Inspected Jan 14, 2026
The most recent cycle recorded 4 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$15,341/mo
Connecticut median
Private Room
$16,425/mo
Connecticut median

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Complete Care at Glendale is a 4-star Medicare and Medicaid certified nursing home in Naugatuck, Connecticut with 120 certified beds. It has been operating since 1975. Its overall CMS rating is 4 out of 5.

Beds
120
Avg Residents/Day
111
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jun 10, 1975
Sprinklers
Yes
Council
Resident
County
Naugatuck Vly
Last Inspection
Jan 14, 2026
Deficiencies (Cycle 1)
12
Weighted Score
64.0
Infection Citations
0

Deficiency Citations (33)

F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 3, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 14, 2026Corrected: NoCycle: 1
F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: Jan 14, 2026Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jan 14, 2026Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jan 14, 2026Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jan 14, 2026Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 14, 2026Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Jan 14, 2026Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Jan 14, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jan 14, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 14, 2026Corrected: NoCycle: 1
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: Jan 14, 2026Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: May 15, 2025Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 15, 2025Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 26, 2024Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Jan 26, 2024Corrected: NoCycle: 2
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Jan 26, 2024Corrected: NoCycle: 2
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Jan 26, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 26, 2024Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jan 26, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jan 26, 2024Corrected: NoCycle: 2
F0711Potential for Harm

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Survey: Jan 26, 2024Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Jan 26, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jan 26, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 26, 2024Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 4, 2024Corrected: NoCycle: 3
F0600Actual Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jul 13, 2023Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jul 13, 2023Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Aug 31, 2021Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Aug 31, 2021Corrected: NoCycle: 3

+ 3 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.03 hrs
National avg: 2.32 hrs
LPN0.86 hrs
National avg: 0.86 hrs
RN0.61 hrs
National avg: 0.69 hrs
Total Nursing3.50 hrs
National avg: 3.86 hrs
Weekend Total3.15 hrs
National avg: 0.00 hrs
Physical Therapist0.06 hrs
National avg: 0.07 hrs
Total Turnover
35.7%
RN Turnover
30.0%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (36)

NameRoleTypeOwnership %Since
PC CT OPCOS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Sep 1, 2021
PC WTA OPCO HOLDCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ASep 1, 2021
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ASep 1, 2021
STEIN, SHALOMINDIRECT OWNERSHIP INTERESTIndividualN/ASep 1, 2021
WELLTOWER INC5% OR GREATER SECURITY INTERESTOrganizationN/ASep 1, 2021
STEIN, SHALOMMANAGING CONTROL - GOVERNING BODYIndividualN/ASep 1, 2021
STEIN, SHALOMCORPORATE OFFICERIndividualN/ASep 1, 2021
HOCH, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2021
KOLIANI, LEONARDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2021
LAGANA, KRISTINOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2021
SCHMITT, MELISSAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 25, 2025
TETREAULT, MARNIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2021
STEIN, SHALOMTRUSTEE OF THE SNFIndividualN/ASep 1, 2021
AURORA GUARDIAN CT CO-BORROWER LLCADP OF THE SNFOrganizationN/ASep 1, 2021
AURORA GUARDIAN CT HOLDCO, LLCADP OF THE SNFOrganizationN/ASep 1, 2021
AURORA GUARDIAN CT MEZZ BORROWER LLCADP OF THE SNFOrganizationN/ASep 1, 2021
AURORA GUARDIAN CT REALTY, LLCADP OF THE SNFOrganizationN/ASep 1, 2021
AURORA GUARDIAN PARTNERS CT LLCADP OF THE SNFOrganizationN/ASep 1, 2021
GLENDALE CENTER REALTY, LLC (COMPLETE CARE AT GLENDALE)ADP OF THE SNFOrganizationN/ASep 1, 2021
J & R FAMILY INVESTMENTS, LLCADP OF THE SNFOrganizationN/ASep 1, 2021
L FRIEDMAN 2018 FAMILY TRUSTADP OF THE SNFOrganizationN/ASep 1, 2021
L FRIEDMAN FAMILY HOLDINGS LLCADP OF THE SNFOrganizationN/ASep 1, 2021
LANDAU FAMILY INVESTMENT TRUSTADP OF THE SNFOrganizationN/ASep 1, 2021
M FRIEDMAN 2018 FAMILY TRUSTADP OF THE SNFOrganizationN/ASep 1, 2021
PC WTA ACQUISITION LLCADP OF THE SNFOrganizationN/ASep 1, 2021
PC WTA CT LLCADP OF THE SNFOrganizationN/ASep 1, 2021
PEACE CAPITAL HOLDINGS LLC (DE)ADP OF THE SNFOrganizationN/ASep 1, 2021
R&J FAMILY INVESTMENTS LLCADP OF THE SNFOrganizationN/ASep 1, 2021
SMS 2021 TRUSTADP OF THE SNFOrganizationN/ASep 1, 2021
WELLTOWER INCADP OF THE SNFOrganizationN/ASep 1, 2021
HOCH, ROBERTADP OF THE SNFIndividualN/ASep 1, 2021
KOLIANI, LEONARDADP OF THE SNFIndividualN/ASep 1, 2021
LAGANA, KRISTINADP OF THE SNFIndividualN/ASep 1, 2021
REARDON, MICHELLEADP OF THE SNFIndividualN/ASep 1, 2021
SCHMITT, MELISSAADP OF THE SNFIndividualN/AMar 25, 2025
TETREAULT, MARNIEADP OF THE SNFIndividualN/ASep 1, 2021

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Complete Care at Glendale and nearby alternatives.

All Connecticut facilities
Complete Care at Glendale
Naugatuck, CTCurrent facility
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: None
Beacon Brook Center for Health & Rehabilitation
Naugatuck, CT1,056 ft
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $16,801
Shady Knoll Center for Health & Rehabilitation
Seymour, CT4.9 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: None
Cheshire House Health Care Facility & Rehab Center
Waterbury, CT5.9 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: None
Complete Care at Middlebury
Middlebury, CT6.3 mi
CMS
5/5
Health
5/5
Staffing
3/5
Recorded fines: $12,735
Elim Park Baptist Home, INC
Cheshire, CT6.9 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: $8,018
Waterbury Center for Nursing & Rehabilitation LLC
Waterbury, CT7.7 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Complete Care at Glendale
Naugatuck, CT · Current facility
—4/53/52/5None recorded
Beacon Brook Center for Health & Rehabilitation
Naugatuck, CT
1,056 ft2/52/53/5$16,801
Shady Knoll Center for Health & Rehabilitation
Seymour, CT
4.9 mi2/52/52/5None recorded
Cheshire House Health Care Facility & Rehab Center
Waterbury, CT
5.9 mi2/52/54/5None recorded
Complete Care at Middlebury
Middlebury, CT
6.3 mi5/55/53/5$12,735
Elim Park Baptist Home, INC
Cheshire, CT
6.9 mi5/54/55/5$8,018
Waterbury Center for Nursing & Rehabilitation LLC
Waterbury, CT
7.7 mi5/54/55/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Complete Care at Glendale?▾
Complete Care at Glendale has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 2/5, and quality measures rating of 5/5. This facility is rated above average.
How much does Complete Care at Glendale cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Connecticut is $15,341/month for a semi-private room and $16,425/month for a private room (Genworth/CareScout 2024). Complete Care at Glendale participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Complete Care at Glendale had any health inspection violations?▾
Complete Care at Glendale had 12 deficiency citations in its most recent health inspection (Jan 14, 2026). The current CMS dataset records no fines for this facility.
What are the staffing levels at Complete Care at Glendale?▾
Complete Care at Glendale provides 3.50 total nursing staff hours per resident per day, including 0.61 RN hours, 0.86 LPN hours, and 2.03 nurse aide hours. The total staff turnover rate is 35.7%.
How many beds does Complete Care at Glendale have?▾
Complete Care at Glendale has 120 certified beds with an average of 111 residents per day, resulting in approximately 93% occupancy. The facility is For profit - Corporation owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Glendale?▾
Yes. This page lists 6 nearby nursing homes in Connecticut, including 1 in Naugatuck. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Complete Care at Glendale?▾
On Google Maps, Complete Care at Glendale has a rating of 4.6 out of 5 based on 229 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of Complete Care

This chain operates 85 facilities. View all →