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HomePennsylvaniaComplete Care at Harston Hall LLC

Complete Care at Harston Hall LLC

350 Haws Lane, Flourtown, PA 190312152330700WebsiteGoogle Maps
4.5on Google(149 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
1/5
Quality
4/5
Beds
120
certified
2 fine(s) totaling $17,113

How Complete Care at Harston Hall LLC Compares in Pennsylvania

Facility results compared with averages for CMS-certified nursing homes in Pennsylvania. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
PA average
3.0/5
Below state average
Health inspection rating
2/5
PA average
2.8/5
Below state average
Staffing rating
1/5
PA average
3.0/5
Below state average
Nursing hours per resident
3.47 hrs/day
PA average
3.89 hrs/day
Below state average
RN hours per resident
0.47 hrs/day
PA average
0.79 hrs/day
Below state average
Staff turnover
51.4%
PA average
44.5%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Pennsylvania average of 3.0/5.
Its 2/5 health inspection rating is below the Pennsylvania average of 2.8/5.
Reported nursing time is 3.47 hours per resident per day, below the state average of 3.89.
Reported RN time is 0.47 hours per resident per day, below the state average of 0.79.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
33
deficiency citations
Inspected Apr 25, 2025
Most recent cycle
13
deficiency citations
Inspected Apr 23, 2026
The most recent cycle recorded 20 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$10,981/mo
Pennsylvania median
Private Room
$11,932/mo
Pennsylvania median
Montgomery County 65+
155,467
18.2% of county
County Population
856,399
Montgomery County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Complete Care at Harston Hall LLC is a 1-star Medicare and Medicaid certified nursing home in Flourtown, Pennsylvania with 120 certified beds. It has been operating since 1989. Its overall CMS rating is 1 out of 5.

Beds
120
Avg Residents/Day
108.8
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jun 1, 1989
Sprinklers
Yes
Council
Resident
County
Montgomery
Last Inspection
Apr 23, 2026
Deficiencies (Cycle 1)
13
Weighted Score
89.0
Infection Citations
0

Deficiency Citations (66)

F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Apr 23, 2026Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 23, 2026Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Apr 23, 2026Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Apr 23, 2026Corrected: NoCycle: 1
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Apr 23, 2026Corrected: NoCycle: 1
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Apr 23, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 23, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Apr 23, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 23, 2026Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jan 20, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 6, 2025Corrected: NoCycle: 1
F0557Potential for Harm

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0602Potential for Harm

Protect each resident from the wrongful use of the resident's belongings or money.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Apr 25, 2025Corrected: NoCycle: 2

+ 36 more deficiencies

Total Fines
$17,113
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineJun 21, 2024
$8,556
FineJun 21, 2024
$8,557

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.03 hrs
National avg: 2.32 hrs
LPN0.96 hrs
National avg: 0.86 hrs
RN0.47 hrs
National avg: 0.69 hrs
Total Nursing3.47 hrs
National avg: 3.86 hrs
Weekend Total3.22 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
51.4%
RN Turnover
52.9%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (35)

NameRoleTypeOwnership %Since
PC PA OPCOS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%May 1, 2021
PC WTA OPCO HOLDCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2021
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2021
STEIN, SHALOMINDIRECT OWNERSHIP INTERESTIndividualN/AMay 1, 2021
WELLTOWER INC5% OR GREATER SECURITY INTERESTOrganizationN/AMay 1, 2021
STEIN, SHALOMMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 1, 2021
STEIN, SHALOMCORPORATE OFFICERIndividualN/AMay 1, 2021
AUGE, JASONOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2021
LEVY, JOSHUAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2021
SCHWARTZ, HERSHELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2021
SHAND, JENNIFEROPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2021
WILLIAMS, CAMERONOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2021
STEIN, SHALOMTRUSTEE OF THE SNFIndividualN/AMay 1, 2021
AURORA GUARDIAN HOLDCO II CO-BORROWER, LLCADP OF THE SNFOrganizationN/AMay 1, 2021
AURORA GUARDIAN HOLDCO II MEZZ BORROWER, LLCADP OF THE SNFOrganizationN/AMay 1, 2021
AURORA GUARDIAN HOLDCO II, LLCADP OF THE SNFOrganizationN/AMay 1, 2021
AURORA GUARDIAN II REALTY, LLCADP OF THE SNFOrganizationN/AMay 1, 2021
AURORA GUARDIAN PARTNERS II LLCADP OF THE SNFOrganizationN/AMay 1, 2021
HARSTON HALL REALTY, LLCADP OF THE SNFOrganizationN/AMay 1, 2021
J & R FAMILY INVESTMENTS, LLCADP OF THE SNFOrganizationN/AMay 1, 2021
L FRIEDMAN 2018 FAMILY TRUSTADP OF THE SNFOrganizationN/AMay 1, 2021
L FRIEDMAN FAMILY HOLDINGS LLCADP OF THE SNFOrganizationN/AMay 1, 2021
LANDAU FAMILY INVESTMENT TRUSTADP OF THE SNFOrganizationN/AMay 1, 2021
M FRIEDMAN 2018 FAMILY TRUSTADP OF THE SNFOrganizationN/AMay 1, 2021
PC WTA ACQUISITION LLCADP OF THE SNFOrganizationN/AMay 1, 2021
PC WTA MULTI-STATE LLCADP OF THE SNFOrganizationN/AMay 1, 2021
PEACE CAPITAL HOLDINGS LLC (DE)ADP OF THE SNFOrganizationN/AMay 1, 2021
R&J FAMILY INVESTMENTS LLCADP OF THE SNFOrganizationN/AMay 1, 2021
SMS 2021 TRUSTADP OF THE SNFOrganizationN/AMay 1, 2021
WELLTOWER INCADP OF THE SNFOrganizationN/AMay 1, 2021
CUNNINGHAM, JESSICAADP OF THE SNFIndividualN/AMay 1, 2021
LEVY, JOSHUAADP OF THE SNFIndividualN/AMay 1, 2021
SCHWARTZ, HERSHELADP OF THE SNFIndividualN/AMay 1, 2021
SHAND, JENNIFERADP OF THE SNFIndividualN/AMay 1, 2021
WILLIAMS, CAMERONADP OF THE SNFIndividualN/AMay 1, 2021

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Complete Care at Harston Hall LLC and nearby alternatives.

All Pennsylvania facilities
Complete Care at Harston Hall LLC
Flourtown, PACurrent facility
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $17,113
Accela Rehab and Care Center at Springfield
Glenside, PA3,696 ft
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $69,735
Saint Joseph Villa
Flourtown, PA1.0 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: $8,278
Chestnut Hill Lodge Health and Rehab Ctr
Wyndmoor, PA1.4 miAbuse flag
CMS
1/5
Health
2/5
Staffing
3/5
Recorded fines: None
Fairview Rehab and Care Center
Philadelphia, PA1.4 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $37,431
Wyndmoor Hills Rehabilitation and Nursing Center
Wyndmoor, PA1.5 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $102,309
Ivy Hill Post Acute Nursing & Rehabilitation LLC
Philadelphia, PA1.9 mi
CMS
3/5
Health
2/5
Staffing
4/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Complete Care at Harston Hall LLC
Flourtown, PA · Current facility
—1/52/51/5$17,113
Accela Rehab and Care Center at Springfield
Glenside, PA
3,696 ft1/51/52/5$69,735
Saint Joseph Villa
Flourtown, PA
1.0 mi5/54/55/5$8,278
Chestnut Hill Lodge Health and Rehab Ctr
Wyndmoor, PA
1.4 mi1/52/53/5None recorded
Fairview Rehab and Care Center
Philadelphia, PA
1.4 mi1/51/51/5$37,431
Wyndmoor Hills Rehabilitation and Nursing Center
Wyndmoor, PA
1.5 mi1/51/51/5$102,309
Ivy Hill Post Acute Nursing & Rehabilitation LLC
Philadelphia, PA
1.9 mi3/52/54/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Complete Care at Harston Hall LLC?▾
Complete Care at Harston Hall LLC has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 1/5, and quality measures rating of 4/5. This facility is rated below average.
How much does Complete Care at Harston Hall LLC cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Pennsylvania is $10,981/month for a semi-private room and $11,932/month for a private room (Genworth/CareScout 2024). Complete Care at Harston Hall LLC participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Complete Care at Harston Hall LLC had any health inspection violations?▾
Complete Care at Harston Hall LLC had 13 deficiency citations in its most recent health inspection (Apr 23, 2026). The current CMS dataset records 2 fine(s) totaling $17,113.
What are the staffing levels at Complete Care at Harston Hall LLC?▾
Complete Care at Harston Hall LLC provides 3.47 total nursing staff hours per resident per day, including 0.47 RN hours, 0.96 LPN hours, and 2.03 nurse aide hours. The total staff turnover rate is 51.4%.
How many beds does Complete Care at Harston Hall LLC have?▾
Complete Care at Harston Hall LLC has 120 certified beds with an average of 108.8 residents per day, resulting in approximately 91% occupancy. The facility is For profit - Corporation owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Harston Hall LLC?▾
Yes. This page lists 6 nearby nursing homes in Pennsylvania, including 1 in Flourtown. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Complete Care at Harston Hall LLC?▾
On Google Maps, Complete Care at Harston Hall LLC has a rating of 4.5 out of 5 based on 149 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Complete Care

This chain operates 85 facilities. View all →