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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeConnecticutComplete Care at Kimberly Hall North

Complete Care at Kimberly Hall North

1 Emerson Dr, Windsor, CT 060958606886443
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
2/5
Quality
5/5
Beds
150
certified
This facility has been flagged for abuse.

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 150 certified beds with an average of 145.9 residents per day (97% occupancy)

• Last health inspection found 15 deficiencies (inspected Sep 19, 2024)

• No fines on record

• Total nursing staff: 2.97 hours per resident per day

• Staff turnover rate: 37.4%

• Part of the Complete Care chain (85 facilities)

Complete Care at Kimberly Hall North is a 3-star Medicare and Medicaid certified nursing home in Windsor, Connecticut with 150 certified beds. It has been operating since 1977. The facility scored at average compared to Connecticut facilities.

Beds
150
Avg Residents/Day
145.9
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 11, 1977
Sprinklers
Yes
Council
Both
County
Capitol
Last Inspection
Sep 19, 2024
Deficiencies (Cycle 1)
15
Weighted Score
95.5
Infection Citations
0

Deficiency Citations (34)

F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jul 29, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Jul 29, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jun 27, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jun 27, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 4, 2025Corrected: NoCycle: 1
F0550Minimal Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0805Potential for Harm

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Dec 23, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: May 8, 2024Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 8, 2024Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 26, 2022Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 26, 2022Corrected: NoCycle: 2
F0684Immediate Jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 26, 2022Corrected: NoCycle: 2
F0697Actual Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: May 26, 2022Corrected: NoCycle: 2
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: May 26, 2022Corrected: NoCycle: 2
F0760Immediate Jeopardy

Ensure that residents are free from significant medication errors.

Survey: May 26, 2022Corrected: NoCycle: 2
F0882Potential for Harm

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Survey: May 26, 2022Corrected: NoCycle: 2
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: May 26, 2022Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0641Minimal Harm

Ensure each resident receives an accurate assessment.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Sep 26, 2019Corrected: NoCycle: 3

+ 4 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.86 hrs
National avg: 2.35 hrs
LPN0.61 hrs
National avg: 0.86 hrs
RN0.50 hrs
National avg: 0.68 hrs
Total Nursing2.97 hrs
National avg: 3.89 hrs
Weekend Total2.75 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
37.4%
RN Turnover
41.7%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (11)

NameRoleTypeOwnership %Since
PC GEN CT OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Nov 15, 2022
PC GEN CT OPCO TOPCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
PC GEN CT TOPCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
PEACE CAPITAL HOLDINGS LLC (DE)5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
BROWN, NATALIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 27, 2024
GALLAGHER, JAMESOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
HOCH, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
LAGANA, KRISTINOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
TETREAULT, MARNIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
STEIN, SHALOMCORPORATE OFFICERIndividualN/ANov 15, 2022

Nearby Nursing Homes

All Connecticut facilities

Complete Care at Kimberly Hall-South

Windsor, CT · 180 beds

For profit$14,728 in fines
Health
Staffing
Quality

Autumn Lake Healthcare at Windsor

Windsor, CT · 108 beds

For profit$29,202 in fines
Health
Staffing
Quality
2.2 mi

Frequently Asked Questions

What is the CMS rating for Complete Care at Kimberly Hall North?▾
Complete Care at Kimberly Hall North has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 5/5. This facility is rated average.
Has Complete Care at Kimberly Hall North had any health inspection violations?▾
Complete Care at Kimberly Hall North had 15 deficiency citations in its most recent health inspection (Sep 19, 2024). The facility has no fines on record.
What are the staffing levels at Complete Care at Kimberly Hall North?▾
Complete Care at Kimberly Hall North provides 2.97 total nursing staff hours per resident per day, including 0.50 RN hours, 0.61 LPN hours, and 1.86 nurse aide hours. The total staff turnover rate is 37.4%.
How many beds does Complete Care at Kimberly Hall North have?▾
Complete Care at Kimberly Hall North has 150 certified beds with an average of 145.9 residents per day, resulting in approximately 97% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Kimberly Hall North?▾
Yes, there are 2 other nursing homes in Windsor, Connecticut with an average rating of 2.3/5. You can compare all facilities on the Windsor nursing homes page.

Part of Complete Care

This chain operates 85 facilities. View all →