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HomeConnecticutComplete Care at Kimberly Hall North

Complete Care at Kimberly Hall North

1 Emerson Dr, Windsor, CT 060958606886443WebsiteGoogle Maps
4.3on Google(141 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
3/5
Quality
3/5
Beds
150
certified
This facility has been flagged for abuse.
1 fine(s) totaling $13,065

How Complete Care at Kimberly Hall North Compares in Connecticut

Facility results compared with averages for CMS-certified nursing homes in Connecticut. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
CT average
3.0/5
Below state average
Health inspection rating
1/5
CT average
2.7/5
Below state average
Staffing rating
3/5
CT average
3.2/5
Close to state average
Nursing hours per resident
3.16 hrs/day
CT average
3.73 hrs/day
Below state average
RN hours per resident
0.55 hrs/day
CT average
0.69 hrs/day
Below state average
Staff turnover
32.4%
CT average
37.4%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Connecticut average of 3.0/5.
Its 1/5 health inspection rating is below the Connecticut average of 2.7/5.
Reported nursing time is 3.16 hours per resident per day, below the state average of 3.73.
Reported RN time is 0.55 hours per resident per day, below the state average of 0.69.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
14
deficiency citations
Inspected May 26, 2022
Most recent cycle
19
deficiency citations
Inspected Sep 19, 2024
The most recent cycle recorded 5 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$15,341/mo
Connecticut median
Private Room
$16,425/mo
Connecticut median

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Complete Care at Kimberly Hall North is a 1-star Medicare and Medicaid certified nursing home in Windsor, Connecticut with 150 certified beds. It has been operating since 1977. Its overall CMS rating is 1 out of 5.

Beds
150
Avg Residents/Day
142.8
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 11, 1977
Sprinklers
Yes
Council
Both
County
Capitol
Last Inspection
Sep 19, 2024
Deficiencies (Cycle 1)
19
Weighted Score
122.5
Infection Citations
0

Deficiency Citations (41)

F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: May 5, 2026Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 5, 2026Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: May 5, 2026Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 5, 2026Corrected: NoCycle: 1
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: May 5, 2026Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Apr 10, 2026Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Apr 10, 2026Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jul 29, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Jul 29, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0805Potential for Harm

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0550Minimal Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Sep 19, 2024Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jun 27, 2025Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jun 27, 2025Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 4, 2025Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Dec 23, 2024Corrected: NoCycle: 2
F0684Immediate Jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 26, 2022Corrected: NoCycle: 2
F0760Immediate Jeopardy

Ensure that residents are free from significant medication errors.

Survey: May 26, 2022Corrected: NoCycle: 2
F0697Actual Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: May 26, 2022Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 26, 2022Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 26, 2022Corrected: NoCycle: 2
F0882Potential for Harm

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Survey: May 26, 2022Corrected: NoCycle: 2
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: May 26, 2022Corrected: NoCycle: 2

+ 11 more deficiencies

Total Fines
$13,065
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineApr 10, 2026
$13,065

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.95 hrs
National avg: 2.32 hrs
LPN0.66 hrs
National avg: 0.86 hrs
RN0.55 hrs
National avg: 0.69 hrs
Total Nursing3.16 hrs
National avg: 3.86 hrs
Weekend Total2.90 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
32.4%
RN Turnover
31.6%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (33)

NameRoleTypeOwnership %Since
PC GEN CT OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Nov 15, 2022
PC GEN CT OPCO TOPCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
PC GEN CT TOPCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
DES CAPITAL LLCINDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
JRK INVESTMENTS LLCINDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
KLUGMAN, JACOBINDIRECT OWNERSHIP INTERESTIndividualN/ANov 15, 2022
STEIN, SHALOMINDIRECT OWNERSHIP INTERESTIndividualN/ANov 15, 2022
STERNBUCH, DANIELINDIRECT OWNERSHIP INTERESTIndividualN/ANov 15, 2022
STEIN, SHALOMMANAGING CONTROL - GOVERNING BODYIndividualN/ANov 15, 2022
STEIN, SHALOMCORPORATE OFFICERIndividualN/ANov 15, 2022
BROWN, NATALIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 27, 2024
GALLAGHER, JAMESOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
HOCH, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
LAGANA, KRISTINOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
TETREAULT, MARNIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
STEIN, SHALOMTRUSTEE OF THE SNFIndividualN/ANov 15, 2022
DES CAPITAL LLCADP OF THE SNFOrganizationN/ANov 15, 2022
JRK INVESTMENTS LLCADP OF THE SNFOrganizationN/ANov 15, 2022
KIMBERLY HALL NORTH PROPCO LLCADP OF THE SNFOrganizationN/ANov 15, 2022
PC GEN CT PROPCO HOLDCO LLCADP OF THE SNFOrganizationN/ANov 15, 2022
PC GEN CT PROPCO TOPCO LLCADP OF THE SNFOrganizationN/AOct 10, 2023
PC GEN CT TOPCO LLCADP OF THE SNFOrganizationN/ANov 15, 2022
PEACE CAPITAL HOLDINGS LLC (DE)ADP OF THE SNFOrganizationN/ANov 15, 2022
SMS 2021 TRUSTADP OF THE SNFOrganizationN/ANov 15, 2022
BANTON, BERNADETTEADP OF THE SNFIndividualN/ANov 15, 2022
BROWN, NATALIEADP OF THE SNFIndividualN/ANov 27, 2024
GALLAGHER, JAMESADP OF THE SNFIndividualN/ANov 15, 2022
HOCH, ROBERTADP OF THE SNFIndividualN/ANov 15, 2022
KLUGMAN, JACOBADP OF THE SNFIndividualN/ANov 15, 2022
LAGANA, KRISTINADP OF THE SNFIndividualN/ANov 15, 2022
STERNBUCH, DANIELADP OF THE SNFIndividualN/ANov 15, 2022
TETREAULT, MARNIEADP OF THE SNFIndividualN/ANov 15, 2022

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Complete Care at Kimberly Hall North and nearby alternatives.

All Connecticut facilities
Complete Care at Kimberly Hall North
Windsor, CTCurrent facilityAbuse flag
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $13,065
Complete Care at Kimberly Hall-South
Windsor, CT0 ft
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: $14,728
Seabury
Bloomfield, CT2.1 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: $28,105
Touchpoints at Bloomfield
Bloomfield, CT2.2 mi
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: None
Autumn Lake Healthcare at Windsor
Windsor, CT2.2 miAbuse flag
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $190,822
Bloomfield Center for Nursing & Rehabilitation
Bloomfield, CT2.6 miAbuse flag
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: None
Caleb Hitchcock Health Center
Bloomfield, CT4.7 miAbuse flag
CMS
2/5
Health
1/5
Staffing
5/5
Recorded fines: $55,350
FacilityDistanceCMSHealthStaffingRecorded fines
Complete Care at Kimberly Hall North
Windsor, CT · Current facility
—1/51/53/5$13,065
Complete Care at Kimberly Hall-South
Windsor, CT
0 ft4/53/52/5$14,728
Seabury
Bloomfield, CT
2.1 mi5/54/55/5$28,105
Touchpoints at Bloomfield
Bloomfield, CT
2.2 mi4/53/53/5None recorded
Autumn Lake Healthcare at Windsor
Windsor, CT
2.2 mi1/51/52/5$190,822
Bloomfield Center for Nursing & Rehabilitation
Bloomfield, CT
2.6 mi2/52/52/5None recorded
Caleb Hitchcock Health Center
Bloomfield, CT
4.7 mi2/51/55/5$55,350

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Complete Care at Kimberly Hall North?▾
Complete Care at Kimberly Hall North has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 3/5. This facility is rated below average.
How much does Complete Care at Kimberly Hall North cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Connecticut is $15,341/month for a semi-private room and $16,425/month for a private room (Genworth/CareScout 2024). Complete Care at Kimberly Hall North participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Complete Care at Kimberly Hall North had any health inspection violations?▾
Complete Care at Kimberly Hall North had 19 deficiency citations in its most recent health inspection (Sep 19, 2024). The current CMS dataset records 1 fine(s) totaling $13,065.
What are the staffing levels at Complete Care at Kimberly Hall North?▾
Complete Care at Kimberly Hall North provides 3.16 total nursing staff hours per resident per day, including 0.55 RN hours, 0.66 LPN hours, and 1.95 nurse aide hours. The total staff turnover rate is 32.4%.
How many beds does Complete Care at Kimberly Hall North have?▾
Complete Care at Kimberly Hall North has 150 certified beds with an average of 142.8 residents per day, resulting in approximately 95% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Kimberly Hall North?▾
Yes. This page lists 6 nearby nursing homes in Connecticut, including 2 in Windsor. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Complete Care at Kimberly Hall North?▾
On Google Maps, Complete Care at Kimberly Hall North has a rating of 4.3 out of 5 based on 141 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Complete Care

This chain operates 85 facilities. View all →