• CMS rates this facility 3/5 stars (average)
• Has 150 certified beds with an average of 145.9 residents per day (97% occupancy)
• Last health inspection found 15 deficiencies (inspected Sep 19, 2024)
• No fines on record
• Total nursing staff: 2.97 hours per resident per day
• Staff turnover rate: 37.4%
• Part of the Complete Care chain (85 facilities)
Complete Care at Kimberly Hall North is a 3-star Medicare and Medicaid certified nursing home in Windsor, Connecticut with 150 certified beds. It has been operating since 1977. The facility scored at average compared to Connecticut facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Provide and implement an infection prevention and control program.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate pain management for a resident who requires such services.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ensure that residents are free from significant medication errors.
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Respond appropriately to all alleged violations.
Ensure each resident receives an accurate assessment.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure services provided by the nursing facility meet professional standards of quality.
+ 4 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PC GEN CT OPCO HOLDCO LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 15, 2022 |
| PC GEN CT OPCO TOPCO LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 15, 2022 |
| PC GEN CT TOPCO LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 15, 2022 |
| PEACE CAPITAL HOLDINGS LLC (DE) | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 15, 2022 |
| SMS 2021 TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 15, 2022 |
| BROWN, NATALIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 27, 2024 |
| GALLAGHER, JAMES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| HOCH, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| LAGANA, KRISTIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| TETREAULT, MARNIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| STEIN, SHALOM | CORPORATE OFFICER | Individual | N/A | Nov 15, 2022 |
This chain operates 85 facilities. View all →