• CMS rates this facility 3/5 stars (average)
• Has 180 certified beds with an average of 105 residents per day (58% occupancy)
• Last health inspection found 12 deficiencies (inspected Nov 19, 2024)
• Has been fined a total of $14,728 across 1 fine(s)
• Total nursing staff: 3.69 hours per resident per day
• Staff turnover rate: 21.6%
• Part of the Complete Care chain (85 facilities)
Complete Care at Kimberly Hall-South is a 3-star Medicare and Medicaid certified nursing home in Windsor, Connecticut with 180 certified beds. It has been operating since 1975. The facility scored at average compared to Connecticut facilities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate pain management for a resident who requires such services.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide and implement an infection prevention and control program.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Provide and implement an infection prevention and control program.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ensure services provided by the nursing facility meet professional standards of quality.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
+ 7 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PC GEN CT OPCO HOLDCO LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 15, 2022 |
| PC GEN CT OPCO TOPCO LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 15, 2022 |
| PC GEN CT TOPCO LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 15, 2022 |
| PEACE CAPITAL HOLDINGS LLC (DE) | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 15, 2022 |
| SMS 2021 TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 15, 2022 |
| GALLAGHER, JAMES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| HOCH, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| LAGANA, KRISTIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| RUSSO, THOMAS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| TETREAULT, MARNIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2022 |
| STEIN, SHALOM | CORPORATE OFFICER | Individual | N/A | Nov 15, 2022 |
This chain operates 85 facilities. View all →