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HomeConnecticutComplete Care at Kimberly Hall-South

Complete Care at Kimberly Hall-South

1 Emerson Drive, Windsor, CT 060958606886443WebsiteGoogle Maps
4.3on Google(141 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
2/5
Quality
5/5
Beds
180
certified
1 fine(s) totaling $14,728

How Complete Care at Kimberly Hall-South Compares in Connecticut

Facility results compared with averages for CMS-certified nursing homes in Connecticut. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
CT average
3.0/5
Above state average
Health inspection rating
3/5
CT average
2.7/5
Above state average
Staffing rating
2/5
CT average
3.2/5
Below state average
Nursing hours per resident
3.74 hrs/day
CT average
3.73 hrs/day
Close to state average
RN hours per resident
0.75 hrs/day
CT average
0.69 hrs/day
Close to state average
Staff turnover
27.4%
CT average
37.4%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the Connecticut average of 3.0/5.
Staff turnover is 27.4%, lower than the Connecticut average of 37.4%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
22
deficiency citations
Inspected May 23, 2022
Most recent cycle
7
deficiency citations
Inspected Nov 19, 2024
The most recent cycle recorded 15 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$15,341/mo
Connecticut median
Private Room
$16,425/mo
Connecticut median

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Complete Care at Kimberly Hall-South is a 4-star Medicare and Medicaid certified nursing home in Windsor, Connecticut with 180 certified beds. It has been operating since 1975. Its overall CMS rating is 4 out of 5.

Beds
180
Avg Residents/Day
104
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Nov 1, 1975
Sprinklers
Yes
Council
Resident
County
Capitol
Last Inspection
Nov 19, 2024
Deficiencies (Cycle 1)
7
Weighted Score
59.8
Infection Citations
0

Deficiency Citations (37)

F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0636Potential for Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0623Minimal Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 1, 2025Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: May 1, 2025Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 3, 2025Corrected: NoCycle: 2
F0698Immediate Jeopardy

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Feb 3, 2025Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Feb 3, 2025Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 14, 2025Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 14, 2025Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Sep 13, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Sep 13, 2024Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Sep 13, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Jul 15, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jul 15, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jul 3, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 23, 2022Corrected: NoCycle: 2
F0800Potential for Harm

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Survey: May 23, 2022Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 23, 2022Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: May 23, 2022Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: May 23, 2022Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 23, 2022Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: May 23, 2022Corrected: NoCycle: 2
F0585Minimal Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: May 23, 2022Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Oct 19, 2023Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Oct 24, 2019Corrected: NoCycle: 3

+ 7 more deficiencies

Total Fines
$14,728
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJan 14, 2025
$14,728

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.16 hrs
National avg: 2.32 hrs
LPN0.84 hrs
National avg: 0.86 hrs
RN0.75 hrs
National avg: 0.69 hrs
Total Nursing3.74 hrs
National avg: 3.86 hrs
Weekend Total3.44 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
27.4%
RN Turnover
38.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (31)

NameRoleTypeOwnership %Since
PC GEN CT OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Nov 15, 2022
PC GEN CT OPCO TOPCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
PC GEN CT TOPCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
DES CAPITAL LLCINDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
JRK INVESTMENTS LLCINDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
KLUGMAN, JACOBINDIRECT OWNERSHIP INTERESTIndividualN/ANov 15, 2022
STEIN, SHALOMINDIRECT OWNERSHIP INTERESTIndividualN/ANov 15, 2022
STERNBUCH, DANIELINDIRECT OWNERSHIP INTERESTIndividualN/ANov 15, 2022
STEIN, SHALOMMANAGING CONTROL - GOVERNING BODYIndividualN/ANov 15, 2022
STEIN, SHALOMCORPORATE OFFICERIndividualN/ANov 15, 2022
GALLAGHER, JAMESOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
HOCH, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
LAGANA, KRISTINOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
RUSSO, THOMASOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
TETREAULT, MARNIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
STEIN, SHALOMTRUSTEE OF THE SNFIndividualN/ANov 15, 2022
DES CAPITAL LLCADP OF THE SNFOrganizationN/ANov 15, 2022
JRK INVESTMENTS LLCADP OF THE SNFOrganizationN/ANov 15, 2022
KIMBERLY HALL SOUTH PROPCO LLCADP OF THE SNFOrganizationN/ANov 15, 2022
PC GEN CT TOPCO LLCADP OF THE SNFOrganizationN/ANov 15, 2022
PEACE CAPITAL HOLDINGS LLC (DE)ADP OF THE SNFOrganizationN/ANov 15, 2022
SMS 2021 TRUSTADP OF THE SNFOrganizationN/ANov 15, 2022
GALLAGHER, JAMESADP OF THE SNFIndividualN/ANov 15, 2022
HOCH, ROBERTADP OF THE SNFIndividualN/ANov 15, 2022
KLUGMAN, JACOBADP OF THE SNFIndividualN/ANov 15, 2022
LAGANA, KRISTINADP OF THE SNFIndividualN/ANov 15, 2022
MESSENGER, MONICAADP OF THE SNFIndividualN/AFeb 2, 2024
RUSSO, THOMASADP OF THE SNFIndividualN/ANov 15, 2022
STERNBUCH, DANIELADP OF THE SNFIndividualN/ANov 15, 2022
TETREAULT, MARNIEADP OF THE SNFIndividualN/ANov 15, 2022

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Complete Care at Kimberly Hall-South and nearby alternatives.

All Connecticut facilities
Complete Care at Kimberly Hall-South
Windsor, CTCurrent facility
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: $14,728
Complete Care at Kimberly Hall North
Windsor, CT0 ftAbuse flag
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $13,065
Seabury
Bloomfield, CT2.1 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: $28,105
Touchpoints at Bloomfield
Bloomfield, CT2.2 mi
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: None
Autumn Lake Healthcare at Windsor
Windsor, CT2.2 miAbuse flag
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $190,822
Bloomfield Center for Nursing & Rehabilitation
Bloomfield, CT2.6 miAbuse flag
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: None
Caleb Hitchcock Health Center
Bloomfield, CT4.7 miAbuse flag
CMS
2/5
Health
1/5
Staffing
5/5
Recorded fines: $55,350
FacilityDistanceCMSHealthStaffingRecorded fines
Complete Care at Kimberly Hall-South
Windsor, CT · Current facility
—4/53/52/5$14,728
Complete Care at Kimberly Hall North
Windsor, CT
0 ft1/51/53/5$13,065
Seabury
Bloomfield, CT
2.1 mi5/54/55/5$28,105
Touchpoints at Bloomfield
Bloomfield, CT
2.2 mi4/53/53/5None recorded
Autumn Lake Healthcare at Windsor
Windsor, CT
2.2 mi1/51/52/5$190,822
Bloomfield Center for Nursing & Rehabilitation
Bloomfield, CT
2.6 mi2/52/52/5None recorded
Caleb Hitchcock Health Center
Bloomfield, CT
4.7 mi2/51/55/5$55,350

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Complete Care at Kimberly Hall-South?▾
Complete Care at Kimberly Hall-South has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 2/5, and quality measures rating of 5/5. This facility is rated above average.
How much does Complete Care at Kimberly Hall-South cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Connecticut is $15,341/month for a semi-private room and $16,425/month for a private room (Genworth/CareScout 2024). Complete Care at Kimberly Hall-South participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Complete Care at Kimberly Hall-South had any health inspection violations?▾
Complete Care at Kimberly Hall-South had 7 deficiency citations in its most recent health inspection (Nov 19, 2024). The current CMS dataset records 1 fine(s) totaling $14,728.
What are the staffing levels at Complete Care at Kimberly Hall-South?▾
Complete Care at Kimberly Hall-South provides 3.74 total nursing staff hours per resident per day, including 0.75 RN hours, 0.84 LPN hours, and 2.16 nurse aide hours. The total staff turnover rate is 27.4%.
How many beds does Complete Care at Kimberly Hall-South have?▾
Complete Care at Kimberly Hall-South has 180 certified beds with an average of 104 residents per day, resulting in approximately 58% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Kimberly Hall-South?▾
Yes. This page lists 6 nearby nursing homes in Connecticut, including 2 in Windsor. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Complete Care at Kimberly Hall-South?▾
On Google Maps, Complete Care at Kimberly Hall-South has a rating of 4.3 out of 5 based on 141 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of Complete Care

This chain operates 85 facilities. View all →