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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeConnecticutComplete Care at Kimberly Hall-South

Complete Care at Kimberly Hall-South

1 Emerson Drive, Windsor, CT 060958606886443
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
3/5
Quality
5/5
Beds
180
certified
1 fine(s) totaling $14,728

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 180 certified beds with an average of 105 residents per day (58% occupancy)

• Last health inspection found 12 deficiencies (inspected Nov 19, 2024)

• Has been fined a total of $14,728 across 1 fine(s)

• Total nursing staff: 3.69 hours per resident per day

• Staff turnover rate: 21.6%

• Part of the Complete Care chain (85 facilities)

Complete Care at Kimberly Hall-South is a 3-star Medicare and Medicaid certified nursing home in Windsor, Connecticut with 180 certified beds. It has been operating since 1975. The facility scored at average compared to Connecticut facilities.

Beds
180
Avg Residents/Day
105
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Nov 1, 1975
Sprinklers
Yes
Council
Resident
County
Capitol
Last Inspection
Nov 19, 2024
Deficiencies (Cycle 1)
12
Weighted Score
105.3
Infection Citations
0

Deficiency Citations (37)

F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 1, 2025Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: May 1, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 3, 2025Corrected: NoCycle: 1
F0698Immediate Jeopardy

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0623Minimal Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0636Potential for Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Nov 19, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 14, 2025Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 14, 2025Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Sep 13, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Sep 13, 2024Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Sep 13, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Jul 15, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jul 15, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jul 3, 2024Corrected: NoCycle: 2
F0585Minimal Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: May 23, 2022Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: May 23, 2022Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: May 23, 2022Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 23, 2022Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 23, 2022Corrected: NoCycle: 2
F0800Potential for Harm

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Survey: May 23, 2022Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 23, 2022Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: May 23, 2022Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Oct 19, 2023Corrected: NoCycle: 3
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Oct 24, 2019Corrected: NoCycle: 3

+ 7 more deficiencies

Total Fines
$14,728
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJan 14, 2025
$14,728

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.04 hrs
National avg: 2.35 hrs
LPN0.82 hrs
National avg: 0.86 hrs
RN0.83 hrs
National avg: 0.68 hrs
Total Nursing3.69 hrs
National avg: 3.89 hrs
Weekend Total3.24 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
21.6%
RN Turnover
45.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (11)

NameRoleTypeOwnership %Since
PC GEN CT OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Nov 15, 2022
PC GEN CT OPCO TOPCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
PC GEN CT TOPCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
PEACE CAPITAL HOLDINGS LLC (DE)5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 15, 2022
GALLAGHER, JAMESOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
HOCH, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
LAGANA, KRISTINOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
RUSSO, THOMASOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
TETREAULT, MARNIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2022
STEIN, SHALOMCORPORATE OFFICERIndividualN/ANov 15, 2022

Nearby Nursing Homes

All Connecticut facilities

Complete Care at Kimberly Hall North

Windsor, CT · 150 beds

For profitAbuse
Health
Staffing
Quality

Autumn Lake Healthcare at Windsor

Windsor, CT · 108 beds

For profit$29,202 in fines
Health
Staffing
Quality
2.2 mi

Frequently Asked Questions

What is the CMS rating for Complete Care at Kimberly Hall-South?▾
Complete Care at Kimberly Hall-South has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated average.
Has Complete Care at Kimberly Hall-South had any health inspection violations?▾
Complete Care at Kimberly Hall-South had 12 deficiency citations in its most recent health inspection (Nov 19, 2024). The facility has been fined a total of $14,728 across 1 fine(s).
What are the staffing levels at Complete Care at Kimberly Hall-South?▾
Complete Care at Kimberly Hall-South provides 3.69 total nursing staff hours per resident per day, including 0.83 RN hours, 0.82 LPN hours, and 2.04 nurse aide hours. The total staff turnover rate is 21.6%.
How many beds does Complete Care at Kimberly Hall-South have?▾
Complete Care at Kimberly Hall-South has 180 certified beds with an average of 105 residents per day, resulting in approximately 58% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Kimberly Hall-South?▾
Yes, there are 2 other nursing homes in Windsor, Connecticut with an average rating of 2.3/5. You can compare all facilities on the Windsor nursing homes page.

Part of Complete Care

This chain operates 85 facilities. View all →