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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeIndianaEvergreen Crossing and the Lofts

Evergreen Crossing and the Lofts

5404 Georgetown Road, Indianapolis, IN 462543172915404
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
2/5
Quality
4/5
Beds
109
certified

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 109 certified beds with an average of 97.9 residents per day (90% occupancy)

• Last health inspection found 15 deficiencies (inspected Feb 28, 2025)

• No fines on record

• Total nursing staff: 3.60 hours per resident per day

• Staff turnover rate: 45.9%

• Part of the Communicare Health chain (122 facilities)

Evergreen Crossing and the Lofts is a 1-star Medicare and Medicaid certified nursing home in Indianapolis, Indiana with 109 certified beds. It has been operating since 2014. The facility scored below average compared to Indiana facilities.

Beds
109
Avg Residents/Day
97.9
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Dec 11, 2014
Sprinklers
Yes
Council
Resident
County
Marion
Last Inspection
Feb 28, 2025
Deficiencies (Cycle 1)
15
Weighted Score
89.0
Infection Citations
0

Deficiency Citations (35)

F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 31, 2025Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Dec 31, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Nov 14, 2025Corrected: NoCycle: 1
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Nov 14, 2025Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Aug 11, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Aug 11, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Aug 11, 2025Corrected: NoCycle: 1
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Aug 11, 2025Corrected: NoCycle: 1
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: Aug 11, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 28, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Feb 28, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 28, 2025Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Feb 28, 2025Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Feb 28, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 28, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 15, 2024Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Nov 15, 2024Corrected: NoCycle: 2
F0661Potential for Harm

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Survey: Mar 6, 2024Corrected: NoCycle: 2
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Feb 7, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 15, 2023Corrected: NoCycle: 2
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Dec 15, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 15, 2023Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Dec 15, 2023Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Dec 15, 2023Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 3, 2023Corrected: NoCycle: 3
F0684Actual Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 3, 2023Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 3, 2023Corrected: NoCycle: 3
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Feb 3, 2023Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 31, 2023Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jul 31, 2023Corrected: NoCycle: 3

+ 5 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.17 hrs
National avg: 2.35 hrs
LPN0.82 hrs
National avg: 0.86 hrs
RN0.60 hrs
National avg: 0.68 hrs
Total Nursing3.60 hrs
National avg: 3.89 hrs
Weekend Total3.08 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
45.9%
RN Turnover
53.8%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (6)

NameRoleTypeOwnership %Since
HANCOCK REGIONAL HOSPITAL5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Nov 14, 2018
GEORGETOWN MGT CO LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ASep 1, 2017
LONG, STEVENOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 14, 2018
MUSTAKLEM, MARWANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 20, 2022
ODENTHAL, RICHARDOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2017
SPALL, AMANDAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 19, 2015

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Frequently Asked Questions

What is the CMS rating for Evergreen Crossing and the Lofts?▾
Evergreen Crossing and the Lofts has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated below average.
Has Evergreen Crossing and the Lofts had any health inspection violations?▾
Evergreen Crossing and the Lofts had 15 deficiency citations in its most recent health inspection (Feb 28, 2025). The facility has no fines on record.
What are the staffing levels at Evergreen Crossing and the Lofts?▾
Evergreen Crossing and the Lofts provides 3.60 total nursing staff hours per resident per day, including 0.60 RN hours, 0.82 LPN hours, and 2.17 nurse aide hours. The total staff turnover rate is 45.9%.
How many beds does Evergreen Crossing and the Lofts have?▾
Evergreen Crossing and the Lofts has 109 certified beds with an average of 97.9 residents per day, resulting in approximately 90% occupancy. The facility is For profit - Corporation owned and is part of the Communicare Health chain.
Are there other nursing homes near Evergreen Crossing and the Lofts?▾
Yes, there are 43 other nursing homes in Indianapolis, Indiana with an average rating of 2.7/5. You can compare all facilities on the Indianapolis nursing homes page.

Part of Communicare Health

This chain operates 122 facilities. View all →