• CMS rates this facility 1/5 stars (below average)
• Has 109 certified beds with an average of 97.9 residents per day (90% occupancy)
• Last health inspection found 15 deficiencies (inspected Feb 28, 2025)
• No fines on record
• Total nursing staff: 3.60 hours per resident per day
• Staff turnover rate: 45.9%
• Part of the Communicare Health chain (122 facilities)
Evergreen Crossing and the Lofts is a 1-star Medicare and Medicaid certified nursing home in Indianapolis, Indiana with 109 certified beds. It has been operating since 2014. The facility scored below average compared to Indiana facilities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that residents are free from significant medication errors.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Reasonably accommodate the needs and preferences of each resident.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide enough food/fluids to maintain a resident's health.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe and appropriate respiratory care for a resident when needed.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
+ 5 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HANCOCK REGIONAL HOSPITAL | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 14, 2018 |
| GEORGETOWN MGT CO LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Sep 1, 2017 |
| LONG, STEVEN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 14, 2018 |
| MUSTAKLEM, MARWAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 20, 2022 |
| ODENTHAL, RICHARD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2017 |
| SPALL, AMANDA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 19, 2015 |
This chain operates 122 facilities. View all →