• CMS rates this facility 1/5 stars (below average)
• Has 73 certified beds with an average of 53.2 residents per day (73% occupancy)
• Last health inspection found 18 deficiencies (inspected Nov 13, 2024)
• No fines on record
• Total nursing staff: 3.30 hours per resident per day
• Staff turnover rate: 50.0%
• Part of the North Shore Healthcare chain (58 facilities)
Florence Health Services is a 1-star Medicare and Medicaid certified nursing home in Florence, Wisconsin with 73 certified beds. It has been operating since 1984. The facility scored below average compared to Wisconsin facilities.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Implement a program that monitors antibiotic use.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Provide and implement an infection prevention and control program.
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide and implement an infection prevention and control program.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| NSHC WISCONSIN LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Apr 4, 2017 |
| BAUMANN, TROY | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Apr 4, 2017 |
| HOEHN, JEFFREY | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Apr 4, 2017 |
| NORTH SHORE HEALTHCARE LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100% | Apr 4, 2017 |
| NORTH SHORE HEALTHCARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Apr 4, 2017 |
| NSHC WISCONSIN LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Apr 4, 2017 |
| BAUMANN, TROY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 4, 2017 |
| HOEHN, JEFFREY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 4, 2017 |
| BAUMANN, TROY | CORPORATE OFFICER | Individual | N/A | Apr 4, 2017 |
| HOEHN, JEFFREY | CORPORATE OFFICER | Individual | N/A | Apr 4, 2017 |
This chain operates 58 facilities. View all →