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HomeWisconsinFlorence Health Services

Florence Health Services

5778 Chapin St, Florence, WI 541217155284833WebsiteGoogle Maps
3.0on Google(3 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
3/5
Quality
2/5
Beds
73
certified

How Florence Health Services Compares in Wisconsin

Facility results compared with averages for CMS-certified nursing homes in Wisconsin. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
WI average
3.0/5
Below state average
Health inspection rating
1/5
WI average
2.8/5
Below state average
Staffing rating
3/5
WI average
3.6/5
Below state average
Nursing hours per resident
3.65 hrs/day
WI average
4.22 hrs/day
Below state average
RN hours per resident
0.90 hrs/day
WI average
0.99 hrs/day
Below state average
Staff turnover
45.3%
WI average
46.9%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Wisconsin average of 3.0/5.
Its 1/5 health inspection rating is below the Wisconsin average of 2.8/5.
Reported nursing time is 3.65 hours per resident per day, below the state average of 4.22.
Reported RN time is 0.90 hours per resident per day, below the state average of 0.99.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
19
deficiency citations
Inspected Nov 13, 2024
Most recent cycle
24
deficiency citations
Inspected Apr 8, 2026
The most recent cycle recorded 5 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$9,733/mo
Wisconsin median
Private Room
$10,828/mo
Wisconsin median
Florence County 65+
1,234
27.0% of county
County Population
4,574
Florence County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Florence Health Services is a 1-star Medicare and Medicaid certified nursing home in Florence, Wisconsin with 73 certified beds. It has been operating since 1984. Its overall CMS rating is 1 out of 5.

Beds
73
Avg Residents/Day
47.8
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Apr 1, 1984
Sprinklers
Yes
Council
Resident
County
Florence
Last Inspection
Apr 8, 2026
Deficiencies (Cycle 1)
24
Weighted Score
147.0
Infection Citations
0

Deficiency Citations (46)

F0801Potential for Harm

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0574Potential for Harm

The resident has the right to receive notices in a format and a language he or she understands.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0809Potential for Harm

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0551Potential for Harm

Give the resident's representative the ability to exercise the resident's rights.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Apr 8, 2026Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Mar 8, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 8, 2026Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Oct 8, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Oct 8, 2025Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Oct 8, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 8, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Oct 8, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jun 25, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jun 25, 2025Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Jun 25, 2025Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 13, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 13, 2024Corrected: NoCycle: 2
F0881Potential for Harm

Implement a program that monitors antibiotic use.

Survey: Nov 13, 2024Corrected: NoCycle: 2

+ 16 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
1
Total Penalties
1

Penalty History

Payment DenialOct 27, 2023
26 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.29 hrs
National avg: 2.32 hrs
LPN0.46 hrs
National avg: 0.86 hrs
RN0.90 hrs
National avg: 0.69 hrs
Total Nursing3.65 hrs
National avg: 3.86 hrs
Weekend Total3.43 hrs
National avg: 0.00 hrs
Physical Therapist0.01 hrs
National avg: 0.07 hrs
Total Turnover
45.3%
RN Turnover
30.0%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (33)

NameRoleTypeOwnership %Since
NSHC WISCONSIN LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Apr 4, 2017
CIBC BANK USA5% OR GREATER MORTGAGE INTERESTOrganizationN/AJan 1, 2025
CIBC BANK USA5% OR GREATER SECURITY INTERESTOrganizationN/AJan 1, 2025
BAUMANN, TROYCORPORATE OFFICERIndividualN/AApr 4, 2017
CIBC BANK USAOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 31, 2024
CLIFTONLARSONALLEN LLPOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMay 22, 2018
NORTH SHORE HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AApr 4, 2017
NSHC WISCONSIN LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AApr 4, 2017
UP REHAB SERVICES LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ANov 1, 2022
WIPFLI LLPOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AFeb 1, 2025
BAUMANN, TROYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 4, 2017
BELONGIA, CHRISTINAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 1, 2019
GEE, DARRENOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 30, 2021
GREER, LAURENOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 29, 2023
HAYES, PAULOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 1, 2024
HOEHN, JEFFREYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 4, 2017
PATZER, COLLEENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 14, 2023
PURTELL, BRIANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2018
SCHWARTZ, BRANDYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 19, 2024
CLIFTONLARSONALLEN LLPADP OF THE SNFOrganizationN/AApr 9, 2025
NORTH SHORE HEALTHCARE LLCADP OF THE SNFOrganizationN/AApr 14, 2025
NSH 5778 CHAPIN STREET LLCADP OF THE SNFOrganizationN/AJan 1, 2025
UP REHAB SERVICES LLCADP OF THE SNFOrganizationN/AApr 11, 2025
WIPFLI LLPADP OF THE SNFOrganizationN/AApr 9, 2025
BAUMANN, TROYADP OF THE SNFIndividualN/AApr 4, 2017
BELONGIA, CHRISTINAADP OF THE SNFIndividualN/ANov 1, 2019
GEE, DARRENADP OF THE SNFIndividualN/ANov 30, 2021
GREER, LAURENADP OF THE SNFIndividualN/ANov 29, 2023
HAYES, PAULADP OF THE SNFIndividualN/ANov 1, 2024
HOEHN, JEFFREYADP OF THE SNFIndividualN/AApr 4, 2017
PATZER, COLLEENADP OF THE SNFIndividualN/AFeb 14, 2023
PURTELL, BRIANADP OF THE SNFIndividualN/AJun 1, 2018
SCHWARTZ, BRANDYADP OF THE SNFIndividualN/AFeb 19, 2024

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Florence Health Services and nearby alternatives.

All Wisconsin facilities
Florence Health Services
Florence, WICurrent facility
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: None
Maryhill Manor
Niagara, WI15.5 mi
CMS
4/5
Health
3/5
Staffing
4/5
Recorded fines: $50,606
Nu Roc Health and Rehabilitation CTR
Laona, WI33.3 mi
CMS
4/5
Health
4/5
Staffing
2/5
Recorded fines: None
Newcare
Crivitz, WI49.5 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Rennes Health and Rehab Center-Rhinelander
Rhinelander, WI57.3 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: None
Friendly Village Nursing and Rehab Center
Rhinelander, WI60.3 mi
CMS
5/5
Health
4/5
Staffing
4/5
Recorded fines: None
Suring Health and Rehab Center
Suring, WI64.2 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $84,425
FacilityDistanceCMSHealthStaffingRecorded fines
Florence Health Services
Florence, WI · Current facility
—1/51/53/5None recorded
Maryhill Manor
Niagara, WI
15.5 mi4/53/54/5$50,606
Nu Roc Health and Rehabilitation CTR
Laona, WI
33.3 mi4/54/52/5None recorded
Newcare
Crivitz, WI
49.5 mi4/54/54/5None recorded
Rennes Health and Rehab Center-Rhinelander
Rhinelander, WI
57.3 mi2/52/54/5None recorded
Friendly Village Nursing and Rehab Center
Rhinelander, WI
60.3 mi5/54/54/5None recorded
Suring Health and Rehab Center
Suring, WI
64.2 mi2/52/53/5$84,425

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Florence Health Services?▾
Florence Health Services has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 2/5. This facility is rated below average.
How much does Florence Health Services cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Wisconsin is $9,733/month for a semi-private room and $10,828/month for a private room (Genworth/CareScout 2024). Florence Health Services participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Florence Health Services had any health inspection violations?▾
Florence Health Services had 24 deficiency citations in its most recent health inspection (Apr 8, 2026). The current CMS dataset records no fines for this facility.
What are the staffing levels at Florence Health Services?▾
Florence Health Services provides 3.65 total nursing staff hours per resident per day, including 0.90 RN hours, 0.46 LPN hours, and 2.29 nurse aide hours. The total staff turnover rate is 45.3%.
How many beds does Florence Health Services have?▾
Florence Health Services has 73 certified beds with an average of 47.8 residents per day, resulting in approximately 65% occupancy. The facility is For profit - Corporation owned and is part of the North Shore Healthcare chain.
Are there other nursing homes near Florence Health Services?▾
Yes. This page lists 6 nearby nursing homes in Wisconsin. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Florence Health Services?▾
On Google Maps, Florence Health Services has a rating of 3.0 out of 5 based on 3 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of North Shore Healthcare

This chain operates 59 facilities. View all →