• CMS rates this facility 5/5 stars (above average)
• Has 104 certified beds with an average of 75.9 residents per day (73% occupancy)
• Last health inspection found 4 deficiencies (inspected Jul 24, 2025)
• Has been fined a total of $368,649 across 4 fine(s)
• Total nursing staff: 4.79 hours per resident per day
• Staff turnover rate: 40.0%
• Part of the Generations Healthcare chain (33 facilities)
Friendship Manor Nursing & Rehab Center is a 5-star Medicare and Medicaid certified nursing home in National City, California with 104 certified beds. It has been operating since 1968. The facility scored above average compared to California facilities.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure that residents are free from significant medication errors.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide safe and appropriate respiratory care for a resident when needed.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure medication error rates are not 5 percent or greater.
Ensure that residents are free from significant medication errors.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide safe, appropriate pain management for a resident who requires such services.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| LIFE GENERATIONS HEALTHCARE, LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Feb 1, 1998 |
| MASTROCOLA, LOIS | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Feb 1, 1998 |
| OLDS, THOMAS | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Feb 1, 1998 |
| SMITH, FRED | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Feb 1, 1998 |
| LIFE GENERATIONS HEALTHCARE, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Feb 1, 1998 |
| MASTROCOLA, LOIS | CORPORATE DIRECTOR | Individual | N/A | Feb 1, 1998 |
| OLDS, THOMAS | CORPORATE DIRECTOR | Individual | N/A | Feb 1, 1998 |
| MASTROCOLA, LOIS | CORPORATE OFFICER | Individual | N/A | Feb 1, 1998 |
| OLDS, THOMAS | CORPORATE OFFICER | Individual | N/A | Feb 1, 1998 |
| KEVORKIAN, MICHAEL | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 1, 2019 |
| BMO BANK NATIONAL ASSOCIATION | 5% OR GREATER SECURITY INTEREST | Organization | N/A | Oct 6, 2021 |
This chain operates 33 facilities. View all →