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HomeVirginiaHeritage Hall Wise

Heritage Hall Wise

9434 Coeburn Mountain Road, Wise, VA 242932763282721Google Maps
3.2on Google(21 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
2/5
Quality
2/5
Beds
97
certified

How Heritage Hall Wise Compares in Virginia

Facility results compared with averages for CMS-certified nursing homes in Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
VA average
3.0/5
Above state average
Health inspection rating
4/5
VA average
2.8/5
Above state average
Staffing rating
2/5
VA average
2.4/5
Below state average
Nursing hours per resident
3.58 hrs/day
VA average
3.77 hrs/day
Below state average
RN hours per resident
0.34 hrs/day
VA average
0.69 hrs/day
Below state average
Staff turnover
37.9%
VA average
48.1%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the Virginia average of 3.0/5.
Its 4/5 health inspection rating is above the Virginia average of 2.8/5.
Reported RN time is 0.34 hours per resident per day, below the state average of 0.69.
Staff turnover is 37.9%, lower than the Virginia average of 48.1%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
8
deficiency citations
Inspected Aug 16, 2021
Most recent cycle
3
deficiency citations
Inspected Aug 1, 2024
The most recent cycle recorded 5 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,517/mo
Virginia median
Private Room
$9,277/mo
Virginia median
Wise County 65+
6,909
19.1% of county
County Population
36,105
Wise County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Heritage Hall Wise is a 4-star Medicare and Medicaid certified nursing home in Wise, Virginia with 97 certified beds. It has been operating since 2001. Its overall CMS rating is 4 out of 5.

Beds
97
Avg Residents/Day
87
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Mar 1, 2001
Sprinklers
Yes
Council
Resident
County
Wise
Last Inspection
Aug 1, 2024
Deficiencies (Cycle 1)
3
Weighted Score
17.0
Infection Citations
0

Deficiency Citations (20)

F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Aug 1, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Aug 1, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Aug 1, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0808Potential for Harm

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0849Potential for Harm

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0563Potential for Harm

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Sep 26, 2019Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.20 hrs
National avg: 2.32 hrs
LPN1.03 hrs
National avg: 0.86 hrs
RN0.34 hrs
National avg: 0.69 hrs
Total Nursing3.58 hrs
National avg: 3.86 hrs
Weekend Total2.96 hrs
National avg: 0.00 hrs
Physical Therapist0.06 hrs
National avg: 0.07 hrs
Total Turnover
37.9%
RN Turnover
40.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (19)

NameRoleTypeOwnership %Since
AMERICAN HEALTHCARE LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganizationN/AJan 22, 2018
EAST, THOMASCORPORATE DIRECTORIndividualN/AJan 22, 2018
HOPKINS, WILLIAMCORPORATE DIRECTORIndividualN/AJan 22, 2018
DALTON, BRADCORPORATE OFFICERIndividualN/AJul 11, 2024
DALTON, ROBERTCORPORATE OFFICERIndividualN/AJan 22, 2018
EAST, THOMASCORPORATE OFFICERIndividualN/AJan 22, 2018
AMERICAN HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 22, 2018
DALTON, BRADOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 11, 2024
DALTON, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 21, 2014
EAST, THOMASOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 21, 2014
GALLANT, CASSANDRAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 11, 2024
JACKSON, DUSTINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 2, 2024
KUMAR, VIJAYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 2, 2024
AMERICAN HEALTHCARE LLCADP OF THE SNFOrganizationN/AJan 22, 2018
DALTON, BRADADP OF THE SNFIndividualN/AJul 11, 2024
DALTON, ROBERTADP OF THE SNFIndividualN/AApr 21, 2014
EAST, THOMASADP OF THE SNFIndividualN/AApr 21, 2014
JACKSON, DUSTINADP OF THE SNFIndividualN/AOct 2, 2024
KUMAR, VIJAYADP OF THE SNFIndividualN/AOct 2, 2024

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Heritage Hall Wise and nearby alternatives.

All Virginia facilities
Heritage Hall Wise
Wise, VACurrent facility
CMS
4/5
Health
4/5
Staffing
2/5
Recorded fines: None
Norton Community Hospital SNF Unit
Norton, VA5.4 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: $10,400
Heritage Hall Big Stone Gap
Big Stone Gap, VA12.6 mi
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: $71,620
Heritage Hall Clintwood
Clintwood, VA13.8 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Ridgecrest Manor Nursing & Rehabilitation
Duffield, VA22.5 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Nova Health and Rehab
Weber City, VA24.4 mi
CMS
5/5
Health
5/5
Staffing
3/5
Recorded fines: None
Maple Grove Nursing & Rehab Center
Lebanon, VA26.7 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $8,278
FacilityDistanceCMSHealthStaffingRecorded fines
Heritage Hall Wise
Wise, VA · Current facility
—4/54/52/5None recorded
Norton Community Hospital SNF Unit
Norton, VA
5.4 mi5/54/55/5$10,400
Heritage Hall Big Stone Gap
Big Stone Gap, VA
12.6 mi4/53/52/5$71,620
Heritage Hall Clintwood
Clintwood, VA
13.8 mi4/54/53/5None recorded
Ridgecrest Manor Nursing & Rehabilitation
Duffield, VA
22.5 mi4/54/53/5None recorded
Nova Health and Rehab
Weber City, VA
24.4 mi5/55/53/5None recorded
Maple Grove Nursing & Rehab Center
Lebanon, VA
26.7 mi3/53/54/5$8,278

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Heritage Hall Wise?▾
Heritage Hall Wise has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 2/5, and quality measures rating of 2/5. This facility is rated above average.
How much does Heritage Hall Wise cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Virginia is $8,517/month for a semi-private room and $9,277/month for a private room (Genworth/CareScout 2024). Heritage Hall Wise participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Heritage Hall Wise had any health inspection violations?▾
Heritage Hall Wise had 3 deficiency citations in its most recent health inspection (Aug 1, 2024). The current CMS dataset records no fines for this facility.
What are the staffing levels at Heritage Hall Wise?▾
Heritage Hall Wise provides 3.58 total nursing staff hours per resident per day, including 0.34 RN hours, 1.03 LPN hours, and 2.20 nurse aide hours. The total staff turnover rate is 37.9%.
How many beds does Heritage Hall Wise have?▾
Heritage Hall Wise has 97 certified beds with an average of 87 residents per day, resulting in approximately 90% occupancy. The facility is For profit - Limited Liability company owned and is part of the Heritage Hall chain.
Are there other nursing homes near Heritage Hall Wise?▾
Yes. This page lists 6 nearby nursing homes in Virginia. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Heritage Hall Wise?▾
On Google Maps, Heritage Hall Wise has a rating of 3.2 out of 5 based on 21 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of Heritage Hall

This chain operates 16 facilities. View all →