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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeVirginiaHeritage Hall Wise

Heritage Hall Wise

9434 Coeburn Mountain Road, Wise, VA 242932763282721
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
4/5
Staffing
2/5
Quality
4/5
Beds
97
certified

Key Findings

• CMS rates this facility 4/5 stars (above average)

• Has 97 certified beds with an average of 88.5 residents per day (91% occupancy)

• Last health inspection found 3 deficiencies (inspected Aug 1, 2024)

• No fines on record

• Total nursing staff: 3.59 hours per resident per day

• Staff turnover rate: 37.4%

• Part of the Heritage Hall chain (16 facilities)

Heritage Hall Wise is a 4-star Medicare and Medicaid certified nursing home in Wise, Virginia with 97 certified beds. It has been operating since 2001. The facility scored above average compared to Virginia facilities.

Beds
97
Avg Residents/Day
88.5
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Mar 1, 2001
Sprinklers
Yes
Council
Resident
County
Wise
Last Inspection
Aug 1, 2024
Deficiencies (Cycle 1)
3
Weighted Score
17.0
Infection Citations
0

Deficiency Citations (20)

F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Aug 1, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Aug 1, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Aug 1, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0808Potential for Harm

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0849Potential for Harm

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 16, 2021Corrected: NoCycle: 2
F0563Potential for Harm

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Sep 26, 2019Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Sep 26, 2019Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.16 hrs
National avg: 2.35 hrs
LPN1.01 hrs
National avg: 0.86 hrs
RN0.42 hrs
National avg: 0.68 hrs
Total Nursing3.59 hrs
National avg: 3.89 hrs
Weekend Total2.98 hrs
National avg: 0.00 hrs
Physical Therapist0.06 hrs
National avg: 0.07 hrs
Total Turnover
37.4%
RN Turnover
20.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (13)

NameRoleTypeOwnership %Since
AMERICAN HEALTHCARE LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganizationN/AJan 22, 2018
AMERICAN HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 22, 2018
DALTON, BRADOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 11, 2024
DALTON, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 21, 2014
EAST, THOMASOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 21, 2014
GALLANT, CASSANDRAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 11, 2024
JACKSON, DUSTINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 2, 2024
KUMAR, VIJAYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 2, 2024
EAST, THOMASCORPORATE DIRECTORIndividualN/AJan 22, 2018
HOPKINS, WILLIAMCORPORATE DIRECTORIndividualN/AJan 22, 2018
DALTON, BRADCORPORATE OFFICERIndividualN/AJul 11, 2024
DALTON, ROBERTCORPORATE OFFICERIndividualN/AJan 22, 2018
EAST, THOMASCORPORATE OFFICERIndividualN/AJan 22, 2018

Frequently Asked Questions

What is the CMS rating for Heritage Hall Wise?▾
Heritage Hall Wise has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated above average.
Has Heritage Hall Wise had any health inspection violations?▾
Heritage Hall Wise had 3 deficiency citations in its most recent health inspection (Aug 1, 2024). The facility has no fines on record.
What are the staffing levels at Heritage Hall Wise?▾
Heritage Hall Wise provides 3.59 total nursing staff hours per resident per day, including 0.42 RN hours, 1.01 LPN hours, and 2.16 nurse aide hours. The total staff turnover rate is 37.4%.
How many beds does Heritage Hall Wise have?▾
Heritage Hall Wise has 97 certified beds with an average of 88.5 residents per day, resulting in approximately 91% occupancy. The facility is For profit - Limited Liability company owned and is part of the Heritage Hall chain.

Part of Heritage Hall

This chain operates 16 facilities. View all →