• CMS rates this facility 4/5 stars (above average)
• Has 97 certified beds with an average of 88.5 residents per day (91% occupancy)
• Last health inspection found 3 deficiencies (inspected Aug 1, 2024)
• No fines on record
• Total nursing staff: 3.59 hours per resident per day
• Staff turnover rate: 37.4%
• Part of the Heritage Hall chain (16 facilities)
Heritage Hall Wise is a 4-star Medicare and Medicaid certified nursing home in Wise, Virginia with 97 certified beds. It has been operating since 2001. The facility scored above average compared to Virginia facilities.
Ensure each resident receives an accurate assessment.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide safe and appropriate respiratory care for a resident when needed.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Provide and implement an infection prevention and control program.
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe and appropriate respiratory care for a resident when needed.
Provide safe, appropriate pain management for a resident who requires such services.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure that residents are free from significant medication errors.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| AMERICAN HEALTHCARE LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Jan 22, 2018 |
| AMERICAN HEALTHCARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 22, 2018 |
| DALTON, BRAD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 11, 2024 |
| DALTON, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 21, 2014 |
| EAST, THOMAS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 21, 2014 |
| GALLANT, CASSANDRA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 11, 2024 |
| JACKSON, DUSTIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 2, 2024 |
| KUMAR, VIJAY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 2, 2024 |
| EAST, THOMAS | CORPORATE DIRECTOR | Individual | N/A | Jan 22, 2018 |
| HOPKINS, WILLIAM | CORPORATE DIRECTOR | Individual | N/A | Jan 22, 2018 |
| DALTON, BRAD | CORPORATE OFFICER | Individual | N/A | Jul 11, 2024 |
| DALTON, ROBERT | CORPORATE OFFICER | Individual | N/A | Jan 22, 2018 |
| EAST, THOMAS | CORPORATE OFFICER | Individual | N/A | Jan 22, 2018 |
This chain operates 16 facilities. View all →