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HomeVirginiaNorton Community Hospital SNF Unit

Norton Community Hospital SNF Unit

100 15th St Nw, Norton, VA 242732766799100WebsiteGoogle Maps
4.0on Google(435 reviews)
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
5/5
Quality
4/5
Beds
44
certified
1 fine(s) totaling $10,400

How Norton Community Hospital SNF Unit Compares in Virginia

Facility results compared with averages for CMS-certified nursing homes in Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
5/5
VA average
3.0/5
Above state average
Health inspection rating
4/5
VA average
2.8/5
Above state average
Staffing rating
5/5
VA average
2.4/5
Above state average
Nursing hours per resident
7.23 hrs/day
VA average
3.77 hrs/day
Above state average
RN hours per resident
4.23 hrs/day
VA average
0.69 hrs/day
Above state average
Staff turnover
11.8%
VA average
48.1%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 5/5 overall CMS rating is above the Virginia average of 3.0/5.
Its 4/5 health inspection rating is above the Virginia average of 2.8/5.
Reported nursing time is 7.23 hours per resident per day, above the state average of 3.77.
Reported RN time is 4.23 hours per resident per day, above the state average of 0.69.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
8
deficiency citations
Inspected Apr 29, 2021
Most recent cycle
6
deficiency citations
Inspected Feb 12, 2026
The most recent cycle recorded 2 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,517/mo
Virginia median
Private Room
$9,277/mo
Virginia median
Wise County 65+
6,909
19.1% of county
County Population
36,105
Wise County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Norton Community Hospital SNF Unit is a 5-star Medicare and Medicaid certified nursing home in Norton, Virginia with 44 certified beds. It has been operating since 2004. Its overall CMS rating is 5 out of 5.

Beds
44
Avg Residents/Day
7.6
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
Yes
First Approved
Apr 1, 2004
Sprinklers
Yes
Council
None
County
Wise
Last Inspection
Feb 12, 2026
Deficiencies (Cycle 1)
6
Weighted Score
41.0
Infection Citations
0

Deficiency Citations (21)

F0887Actual Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Feb 12, 2026Corrected: NoCycle: 1
F0636Potential for Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Feb 12, 2026Corrected: NoCycle: 1
F0640Potential for Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: Feb 12, 2026Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Feb 12, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 12, 2026Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Feb 12, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 29, 2021Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Apr 29, 2021Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 29, 2021Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Apr 29, 2021Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Apr 29, 2021Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Apr 29, 2021Corrected: NoCycle: 2
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Apr 29, 2021Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 29, 2021Corrected: NoCycle: 2
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Sep 6, 2018Corrected: NoCycle: 3
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Sep 6, 2018Corrected: NoCycle: 3
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Sep 6, 2018Corrected: NoCycle: 3
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Sep 6, 2018Corrected: NoCycle: 3
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Sep 6, 2018Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Sep 6, 2018Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Sep 6, 2018Corrected: NoCycle: 3
Total Fines
$10,400
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineFeb 12, 2026
$10,400

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.52 hrs
National avg: 2.32 hrs
LPN0.48 hrs
National avg: 0.86 hrs
RN4.23 hrs
National avg: 0.69 hrs
Total Nursing7.23 hrs
National avg: 3.86 hrs
Weekend Total6.33 hrs
National avg: 0.00 hrs
Physical Therapist1.47 hrs
National avg: 0.07 hrs
Total Turnover
11.8%
RN Turnover
0.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (18)

NameRoleTypeOwnership %Since
WELLMONT HEALTH SYSTEM5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Aug 1, 2007
BENNETT, JULIECORPORATE DIRECTORIndividualN/AFeb 1, 2023
DEATON, BUFORDCORPORATE DIRECTORIndividualN/AFeb 1, 2018
EICHORN, MARVINCORPORATE DIRECTORIndividualN/AFeb 1, 2018
HILTON, SHANECORPORATE DIRECTORIndividualN/AApr 4, 2024
LEVINE, ALANCORPORATE DIRECTORIndividualN/AFeb 1, 2018
WILGOCKI, GREGORYCORPORATE DIRECTORIndividualN/AFeb 1, 2018
BENNETT, JULIECORPORATE OFFICERIndividualN/AFeb 1, 2023
DEATON, BUFORDCORPORATE OFFICERIndividualN/AFeb 1, 2018
EICHORN, MARVINCORPORATE OFFICERIndividualN/AFeb 1, 2018
HILTON, SHANECORPORATE OFFICERIndividualN/AApr 4, 2024
LEVINE, ALANCORPORATE OFFICERIndividualN/AFeb 1, 2018
NEWBERRY, BRIANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2004
SHOWALTER, SHANNONOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 26, 2021
BALLAD HEALTHADP OF THE SNFOrganizationN/AJan 31, 2025
WELLMONT HEALTH SYSTEMADP OF THE SNFOrganizationN/AApr 1, 2004
NEWBERRY, BRIANADP OF THE SNFIndividualN/AJan 31, 2025
SHOWALTER, SHANNONADP OF THE SNFIndividualN/AJan 31, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Norton Community Hospital SNF Unit and nearby alternatives.

All Virginia facilities
Norton Community Hospital SNF Unit
Norton, VACurrent facility
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: $10,400
Heritage Hall Wise
Wise, VA5.4 mi
CMS
4/5
Health
4/5
Staffing
2/5
Recorded fines: None
Heritage Hall Big Stone Gap
Big Stone Gap, VA7.2 mi
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: $71,620
Ridgecrest Manor Nursing & Rehabilitation
Duffield, VA17.6 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Heritage Hall Clintwood
Clintwood, VA18.4 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Nova Health and Rehab
Weber City, VA22.2 mi
CMS
5/5
Health
5/5
Staffing
3/5
Recorded fines: None
Lee Health and Rehab Center
Pennington Gap, VA25.6 mi
CMS
5/5
Health
5/5
Staffing
2/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Norton Community Hospital SNF Unit
Norton, VA · Current facility
—5/54/55/5$10,400
Heritage Hall Wise
Wise, VA
5.4 mi4/54/52/5None recorded
Heritage Hall Big Stone Gap
Big Stone Gap, VA
7.2 mi4/53/52/5$71,620
Ridgecrest Manor Nursing & Rehabilitation
Duffield, VA
17.6 mi4/54/53/5None recorded
Heritage Hall Clintwood
Clintwood, VA
18.4 mi4/54/53/5None recorded
Nova Health and Rehab
Weber City, VA
22.2 mi5/55/53/5None recorded
Lee Health and Rehab Center
Pennington Gap, VA
25.6 mi5/55/52/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Norton Community Hospital SNF Unit?▾
Norton Community Hospital SNF Unit has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 5/5, and quality measures rating of 4/5. This facility is rated above average.
How much does Norton Community Hospital SNF Unit cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Virginia is $8,517/month for a semi-private room and $9,277/month for a private room (Genworth/CareScout 2024). Norton Community Hospital SNF Unit participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Norton Community Hospital SNF Unit had any health inspection violations?▾
Norton Community Hospital SNF Unit had 6 deficiency citations in its most recent health inspection (Feb 12, 2026). The current CMS dataset records 1 fine(s) totaling $10,400.
What are the staffing levels at Norton Community Hospital SNF Unit?▾
Norton Community Hospital SNF Unit provides 7.23 total nursing staff hours per resident per day, including 4.23 RN hours, 0.48 LPN hours, and 2.52 nurse aide hours. The total staff turnover rate is 11.8%.
How many beds does Norton Community Hospital SNF Unit have?▾
Norton Community Hospital SNF Unit has 44 certified beds with an average of 7.6 residents per day, resulting in approximately 17% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Norton Community Hospital SNF Unit?▾
Yes. This page lists 6 nearby nursing homes in Virginia. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Norton Community Hospital SNF Unit?▾
On Google Maps, Norton Community Hospital SNF Unit has a rating of 4.0 out of 5 based on 435 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 5/5.