CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Heritage Hall Clintwood is a 4-star Medicare and Medicaid certified nursing home in Clintwood, Virginia with 100 certified beds. It has been operating since 1997. Its overall CMS rating is 4 out of 5.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Allow residents to self-administer drugs if determined clinically appropriate.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HOPKINS, WILLIAM | CORPORATE DIRECTOR | Individual | N/A | Jan 22, 2018 |
| DALTON, ROBERT | CORPORATE OFFICER | Individual | N/A | Jan 22, 2018 |
| GALLANT, CASSANDRA | CORPORATE OFFICER | Individual | N/A | Jul 11, 2024 |
| AMERICAN HEALTHCARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Nov 22, 2010 |
| DALTON, BRAD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 11, 2024 |
| GALLANT, CASSANDRA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 11, 2014 |
| QUILLEN, PAT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 19, 2025 |
| DALTON, BRAD | ADP OF THE SNF | Individual | N/A | Jul 11, 2024 |
| GALLANT, CASSANDRA | ADP OF THE SNF | Individual | N/A | Jul 11, 2024 |
| QUILLEN, PAT | ADP OF THE SNF | Individual | N/A | May 19, 2025 |
Compare CMS ratings and recorded fines for Heritage Hall Clintwood and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 16 facilities. View all →