• CMS rates this facility 3/5 stars (average)
• Has 140 certified beds with an average of 114.3 residents per day (82% occupancy)
• Last health inspection found 5 deficiencies (inspected Jan 8, 2025)
• No fines on record
• Total nursing staff: 3.71 hours per resident per day
• Staff turnover rate: 45.2%
• Part of the The Beebe Family chain (48 facilities)
Heritage Manor West is a 3-star Medicare and Medicaid certified nursing home in Shreveport, Louisiana with 140 certified beds. It has been operating since 1997. The facility scored at average compared to Louisiana facilities.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide safe and appropriate respiratory care for a resident when needed.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Reasonably accommodate the needs and preferences of each resident.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Make sure that a working call system is available in each resident's bathroom and bathing area.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ACT INVESTMENTS, LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 15% | Nov 1, 2014 |
| LENA HERITAGE LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 85% | Nov 1, 2014 |
| DAVID & FELICIA STALLARD CHILD TR | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 5% | Jan 1, 2014 |
| ELTON GLYNN BEEBE JR. & NANCY DOTY BEEBE IRRV TR UA | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 5% | Nov 1, 2014 |
| GERARD AND ALISON DANOS CHILDRENS TR | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 1, 2014 |
| JOSEPH & ALISON SADLER CHILDREN TR | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 1, 2014 |
| QSST TR FOR ALISON BEEBE SADLER DANOS AND HER DESCENDANTS | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 14% | Nov 1, 2014 |
| QSST TR FOR FELICIA BEEBE STALLARD AND HER DESCENDANTS | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 14% | Nov 1, 2014 |
| BEEBE, ELTON | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 14% | Nov 1, 2014 |
| BEEBE, NANCY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 14% | Nov 1, 2014 |
| SADLER, JOSEPH | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 14% | Nov 1, 2014 |
| STALLARD, DAVID | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 14% | Nov 1, 2014 |
| ACCOUNT MANAGEMENT SERVICES INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2010 |
| ADMINISTRATIVE SYSTEMS INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2010 |
| LENA HERITAGE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Nov 1, 2014 |
| PATHWAY MANAGEMENT OF LOUISIANA LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Nov 1, 2014 |
| PROVIDENCE CARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Apr 7, 2020 |
| PROVIDER PROFESSIONAL SERVICES INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2010 |
| TRISTAR REHAB INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2024 |
| BEEBE, BOBBY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2013 |
| BEEBE, ELTON | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 1, 2014 |
| GARCIA, GLORIA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 5, 2013 |
| PARKINSON, TONI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2010 |
| SAVOY, KIRK | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 3, 2016 |
| SINGH, KRISHNA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 9, 2020 |
| STALLARD, DAVID | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 7, 2020 |
| PARKINSON, TONI | CORPORATE OFFICER | Individual | N/A | Nov 15, 2015 |
This chain operates 48 facilities. View all →