CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Oklahoma. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Higher Call Nursing Center is a 2-star Medicare and Medicaid certified nursing home in Quapaw, Oklahoma with 86 certified beds. It has been operating since 2020. Its overall CMS rating is 2 out of 5.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| SELECTIS HEALTH INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Mar 1, 2020 |
| BALLER, LANCE | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Mar 1, 2020 |
| DAY, SARAH | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Nov 1, 2023 |
| DESMOND, ADAM | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Nov 1, 2023 |
| ECKHART, KRYSTAL | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Nov 1, 2023 |
| SELECTIS MANAGEMENT LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 14, 2020 |
| BISHOP, RACHELLE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 29, 2025 |
| BRYAN, VINCENT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| BRYANT, SARA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 20, 2022 |
| CARROW, JERIKA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 4, 2024 |
| DAY, SARAH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 26, 2021 |
| DESMOND, ADAM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 1, 2023 |
| ECKHART, KRYSTAL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 1, 2020 |
| GRIFFIN, BARBARA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 31, 2024 |
| HAHNER, MICHELLE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 13, 2023 |
| SMALL, NOVETTA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 15, 2024 |
| TROST, JAMIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 8, 2022 |
| WHITEEAGLE, KASSIDY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2025 |
| FURSTENBERG, DAVID | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | Individual | N/A | Dec 24, 2025 |
| NEUMAN, CLIFFORD | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | Individual | N/A | Dec 24, 2025 |
| SELECTIS HEALTH INC | ADP OF THE SNF | Organization | N/A | Mar 1, 2020 |
| SELECTIS MANAGEMENT LLC | ADP OF THE SNF | Organization | N/A | Dec 19, 2025 |
| BALLER, LANCE | ADP OF THE SNF | Individual | N/A | Mar 1, 2020 |
| BISHOP, RACHELLE | ADP OF THE SNF | Individual | N/A | Sep 29, 2025 |
| BRYAN, VINCENT | ADP OF THE SNF | Individual | N/A | Dec 1, 2021 |
| BRYANT, SARA | ADP OF THE SNF | Individual | N/A | Sep 20, 2022 |
| CARROW, JERIKA | ADP OF THE SNF | Individual | N/A | Oct 4, 2024 |
| DAY, SARAH | ADP OF THE SNF | Individual | N/A | Jul 26, 2021 |
| DESMOND, ADAM | ADP OF THE SNF | Individual | N/A | Nov 1, 2023 |
| ECKHART, KRYSTAL | ADP OF THE SNF | Individual | N/A | Dec 14, 2020 |
| GRIFFIN, BARBARA | ADP OF THE SNF | Individual | N/A | Jul 31, 2024 |
| HAHNER, MICHELLE | ADP OF THE SNF | Individual | N/A | Feb 13, 2023 |
| SMALL, NOVETTA | ADP OF THE SNF | Individual | N/A | Mar 15, 2024 |
| TROST, JAMIE | ADP OF THE SNF | Individual | N/A | Sep 8, 2022 |
| WHITEEAGLE, KASSIDY | ADP OF THE SNF | Individual | N/A | Oct 1, 2025 |
Compare CMS ratings and recorded fines for Higher Call Nursing Center and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.