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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeOklahomaHigher Call Nursing Center

Higher Call Nursing Center

407 Whitebird Street, Quapaw, OK 743639186742233
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
3/5
Quality
3/5
Beds
86
certified
3 fine(s) totaling $40,077

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 86 certified beds with an average of 42.5 residents per day (49% occupancy)

• Last health inspection found 5 deficiencies (inspected May 16, 2024)

• Has been fined a total of $40,077 across 3 fine(s)

• Total nursing staff: 3.69 hours per resident per day

• Staff turnover rate: 68.1% (high)

• Part of the Global Healthcare Reit chain (10 facilities)

Higher Call Nursing Center is a 1-star Medicare and Medicaid certified nursing home in Quapaw, Oklahoma with 86 certified beds. It has been operating since 2020. The facility scored below average compared to Oklahoma facilities.

Beds
86
Avg Residents/Day
42.5
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 6, 2020
Sprinklers
Yes
Council
Resident
County
Ottawa
Last Inspection
May 16, 2024
Deficiencies (Cycle 1)
5
Weighted Score
141.8
Infection Citations
0

Deficiency Citations (31)

F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: May 16, 2024Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: May 16, 2024Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: May 16, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 16, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 16, 2024Corrected: NoCycle: 1
F0561Immediate Jeopardy

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Mar 28, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Mar 28, 2024Corrected: NoCycle: 2
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Mar 28, 2024Corrected: NoCycle: 2
F0604Actual Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Mar 28, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Mar 28, 2024Corrected: NoCycle: 2
F0678Immediate Jeopardy

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey: Mar 28, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 28, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Apr 4, 2023Corrected: NoCycle: 2
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Apr 4, 2023Corrected: NoCycle: 2
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Apr 4, 2023Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 4, 2023Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Apr 4, 2023Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 4, 2023Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Apr 4, 2023Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 4, 2023Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Apr 4, 2023Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Apr 4, 2023Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Apr 4, 2023Corrected: NoCycle: 2
F0742Immediate Jeopardy

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Survey: Apr 4, 2023Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Apr 4, 2023Corrected: NoCycle: 2
F0636Potential for Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Jul 11, 2019Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 11, 2019Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jul 11, 2019Corrected: NoCycle: 3
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 11, 2019Corrected: NoCycle: 3
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Jul 11, 2019Corrected: NoCycle: 3

+ 1 more deficiencies

Total Fines
$40,077
Number of Fines
3
Payment Denials
1
Total Penalties
4

Penalty History

FineApr 4, 2023
$7,446
FineApr 4, 2023
$14,518
FineMar 28, 2024
$18,113
Payment DenialApr 4, 2023
24 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.53 hrs
National avg: 2.35 hrs
LPN0.70 hrs
National avg: 0.86 hrs
RN0.46 hrs
National avg: 0.68 hrs
Total Nursing3.69 hrs
National avg: 3.89 hrs
Weekend Total3.67 hrs
National avg: 0.00 hrs
Physical Therapist0.01 hrs
National avg: 0.07 hrs
Total Turnover
68.1%
RN Turnover
0.0%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (17)

NameRoleTypeOwnership %Since
SELECTIS HEALTH INC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Mar 1, 2020
BALLER, LANCE5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual9%Mar 1, 2020
RHINE, ZVI5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual7%Mar 1, 2020
SELECTIS MANAGEMENT LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 14, 2020
BALLER, LANCEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 14, 2020
BARKER, CHRISTOPHEROPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 14, 2020
ECKHART, KRYSTALOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 1, 2020
ROSS, RHONDAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 1, 2020
BALLER, LANCECORPORATE DIRECTORIndividualN/AJan 1, 2021
BARKER, CHRISTOPHERCORPORATE DIRECTORIndividualN/AJan 1, 2021
DESMOND, ADAMCORPORATE DIRECTORIndividualN/ADec 14, 2020
BALLER, LANCECORPORATE OFFICERIndividualN/AMar 1, 2020
BARKER, CHRISTOPHERCORPORATE OFFICERIndividualN/AJan 1, 2021
ECKHART, KRYSTALCORPORATE OFFICERIndividualN/AMar 1, 2020
ROSS, RHONDACORPORATE OFFICERIndividualN/AMar 1, 2020
THALL, BRANDONCORPORATE OFFICERIndividualN/ADec 14, 2020
MOSES, DEBORAHW-2 MANAGING EMPLOYEEIndividualN/AMar 1, 2020

Frequently Asked Questions

What is the CMS rating for Higher Call Nursing Center?▾
Higher Call Nursing Center has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 3/5. This facility is rated below average.
Has Higher Call Nursing Center had any health inspection violations?▾
Higher Call Nursing Center had 5 deficiency citations in its most recent health inspection (May 16, 2024). The facility has been fined a total of $40,077 across 3 fine(s).
What are the staffing levels at Higher Call Nursing Center?▾
Higher Call Nursing Center provides 3.69 total nursing staff hours per resident per day, including 0.46 RN hours, 0.70 LPN hours, and 2.53 nurse aide hours. The total staff turnover rate is 68.1%.
How many beds does Higher Call Nursing Center have?▾
Higher Call Nursing Center has 86 certified beds with an average of 42.5 residents per day, resulting in approximately 49% occupancy. The facility is For profit - Corporation owned and is part of the Global Healthcare Reit chain.

Part of Global Healthcare Reit

This chain operates 10 facilities. View all →