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HomeOklahomaHigher Call Nursing Center

Higher Call Nursing Center

407 Whitebird Street, Quapaw, OK 743639186742233Google Maps
5.0on Google(10 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
4/5
Quality
3/5
Beds
86
certified
1 fine(s) totaling $18,113

How Higher Call Nursing Center Compares in Oklahoma

Facility results compared with averages for CMS-certified nursing homes in Oklahoma. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
OK average
2.7/5
Below state average
Health inspection rating
2/5
OK average
2.8/5
Below state average
Staffing rating
4/5
OK average
2.6/5
Above state average
Nursing hours per resident
3.61 hrs/day
OK average
3.78 hrs/day
Below state average
RN hours per resident
0.47 hrs/day
OK average
0.34 hrs/day
Above state average
Staff turnover
62.3%
OK average
55.5%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Oklahoma average of 2.7/5.
Its 2/5 health inspection rating is below the Oklahoma average of 2.8/5.
Reported RN time is 0.47 hours per resident per day, above the state average of 0.34.
Staff turnover is 62.3%, higher than the Oklahoma average of 55.5%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
12
deficiency citations
Inspected May 16, 2024
Most recent cycle
3
deficiency citations
Inspected Jan 9, 2026
The most recent cycle recorded 9 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$5,996/mo
Oklahoma median
Private Room
$6,844/mo
Oklahoma median
Ottawa County 65+
5,527
18.1% of county
County Population
30,472
Ottawa County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Higher Call Nursing Center is a 2-star Medicare and Medicaid certified nursing home in Quapaw, Oklahoma with 86 certified beds. It has been operating since 2020. Its overall CMS rating is 2 out of 5.

Beds
86
Avg Residents/Day
44.3
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 6, 2020
Sprinklers
Yes
Council
Resident
County
Ottawa
Last Inspection
Jan 9, 2026
Deficiencies (Cycle 1)
3
Weighted Score
93.3
Infection Citations
0

Deficiency Citations (28)

F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 9, 2026Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jan 9, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 9, 2026Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: May 16, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 16, 2024Corrected: NoCycle: 2
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: May 16, 2024Corrected: NoCycle: 2
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: May 16, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 16, 2024Corrected: NoCycle: 2
F0561Immediate Jeopardy

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Mar 28, 2024Corrected: NoCycle: 3
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Mar 28, 2024Corrected: NoCycle: 3
F0678Immediate Jeopardy

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey: Mar 28, 2024Corrected: NoCycle: 3
F0604Actual Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Mar 28, 2024Corrected: NoCycle: 3
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Mar 28, 2024Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Mar 28, 2024Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 28, 2024Corrected: NoCycle: 3
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0742Immediate Jeopardy

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Apr 4, 2023Corrected: NoCycle: 3
Total Fines
$18,113
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineMar 28, 2024
$18,113

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.37 hrs
National avg: 2.32 hrs
LPN0.77 hrs
National avg: 0.86 hrs
RN0.47 hrs
National avg: 0.69 hrs
Total Nursing3.61 hrs
National avg: 3.86 hrs
Weekend Total3.40 hrs
National avg: 0.00 hrs
Physical Therapist0.01 hrs
National avg: 0.07 hrs
Total Turnover
62.3%
RN Turnover
60.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (35)

NameRoleTypeOwnership %Since
SELECTIS HEALTH INC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Mar 1, 2020
BALLER, LANCEINDIRECT OWNERSHIP INTERESTIndividualN/AMar 1, 2020
DAY, SARAHMANAGING CONTROL - GOVERNING BODYIndividualN/ANov 1, 2023
DESMOND, ADAMMANAGING CONTROL - GOVERNING BODYIndividualN/ANov 1, 2023
ECKHART, KRYSTALMANAGING CONTROL - GOVERNING BODYIndividualN/ANov 1, 2023
SELECTIS MANAGEMENT LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 14, 2020
BISHOP, RACHELLEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 29, 2025
BRYAN, VINCENTOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 1, 2021
BRYANT, SARAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 20, 2022
CARROW, JERIKAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 4, 2024
DAY, SARAHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 26, 2021
DESMOND, ADAMOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 1, 2023
ECKHART, KRYSTALOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 1, 2020
GRIFFIN, BARBARAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 31, 2024
HAHNER, MICHELLEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 13, 2023
SMALL, NOVETTAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 15, 2024
TROST, JAMIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 8, 2022
WHITEEAGLE, KASSIDYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2025
FURSTENBERG, DAVIDINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/ADec 24, 2025
NEUMAN, CLIFFORDINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/ADec 24, 2025
SELECTIS HEALTH INCADP OF THE SNFOrganizationN/AMar 1, 2020
SELECTIS MANAGEMENT LLCADP OF THE SNFOrganizationN/ADec 19, 2025
BALLER, LANCEADP OF THE SNFIndividualN/AMar 1, 2020
BISHOP, RACHELLEADP OF THE SNFIndividualN/ASep 29, 2025
BRYAN, VINCENTADP OF THE SNFIndividualN/ADec 1, 2021
BRYANT, SARAADP OF THE SNFIndividualN/ASep 20, 2022
CARROW, JERIKAADP OF THE SNFIndividualN/AOct 4, 2024
DAY, SARAHADP OF THE SNFIndividualN/AJul 26, 2021
DESMOND, ADAMADP OF THE SNFIndividualN/ANov 1, 2023
ECKHART, KRYSTALADP OF THE SNFIndividualN/ADec 14, 2020
GRIFFIN, BARBARAADP OF THE SNFIndividualN/AJul 31, 2024
HAHNER, MICHELLEADP OF THE SNFIndividualN/AFeb 13, 2023
SMALL, NOVETTAADP OF THE SNFIndividualN/AMar 15, 2024
TROST, JAMIEADP OF THE SNFIndividualN/ASep 8, 2022
WHITEEAGLE, KASSIDYADP OF THE SNFIndividualN/AOct 1, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Higher Call Nursing Center and nearby alternatives.

All Oklahoma facilities
Higher Call Nursing Center
Quapaw, OKCurrent facility
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $18,113
Eastwood Manor
Commerce, OK4.9 mi
CMS
2/5
Health
3/5
Staffing
1/5
Recorded fines: $54,540
Windridge Nursing and Rehabilitation Center
Miami, OK5.3 mi
CMS
5/5
Health
5/5
Staffing
3/5
Recorded fines: None
Miami Nursing Center, LLC
Miami, OK7.8 miAbuse flag
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $33,924
Maple Healthcare and Rehab
Fairland, OK14.4 mi
CMS
2/5
Health
3/5
Staffing
3/5
Recorded fines: None
Grove Nursing Center
Grove, OK25.7 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Grand Lake Villa
Grove, OK25.7 miAbuse flag
CMS
2/5
Health
1/5
Staffing
5/5
Recorded fines: $8,496
FacilityDistanceCMSHealthStaffingRecorded fines
Higher Call Nursing Center
Quapaw, OK · Current facility
—2/52/54/5$18,113
Eastwood Manor
Commerce, OK
4.9 mi2/53/51/5$54,540
Windridge Nursing and Rehabilitation Center
Miami, OK
5.3 mi5/55/53/5None recorded
Miami Nursing Center, LLC
Miami, OK
7.8 mi1/51/54/5$33,924
Maple Healthcare and Rehab
Fairland, OK
14.4 mi2/53/53/5None recorded
Grove Nursing Center
Grove, OK
25.7 mi4/54/54/5None recorded
Grand Lake Villa
Grove, OK
25.7 mi2/51/55/5$8,496

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Higher Call Nursing Center?▾
Higher Call Nursing Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 4/5, and quality measures rating of 3/5. This facility is rated below average.
How much does Higher Call Nursing Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Oklahoma is $5,996/month for a semi-private room and $6,844/month for a private room (Genworth/CareScout 2024). Higher Call Nursing Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Higher Call Nursing Center had any health inspection violations?▾
Higher Call Nursing Center had 3 deficiency citations in its most recent health inspection (Jan 9, 2026). The current CMS dataset records 1 fine(s) totaling $18,113.
What are the staffing levels at Higher Call Nursing Center?▾
Higher Call Nursing Center provides 3.61 total nursing staff hours per resident per day, including 0.47 RN hours, 0.77 LPN hours, and 2.37 nurse aide hours. The total staff turnover rate is 62.3%.
How many beds does Higher Call Nursing Center have?▾
Higher Call Nursing Center has 86 certified beds with an average of 44.3 residents per day, resulting in approximately 52% occupancy. The facility is For profit - Limited Liability company owned.
Are there other nursing homes near Higher Call Nursing Center?▾
Yes. This page lists 6 nearby nursing homes in Oklahoma. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Higher Call Nursing Center?▾
On Google Maps, Higher Call Nursing Center has a rating of 5.0 out of 5 based on 10 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.