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HomeWisconsinLake Country Health Services

Lake Country Health Services

2195 North Summit Village Way, Oconomowoc, WI 530662625602400WebsiteGoogle Maps
3.1on Google(70 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
3/5
Quality
3/5
Beds
100
certified
2 fine(s) totaling $120,868

How Lake Country Health Services Compares in Wisconsin

Facility results compared with averages for CMS-certified nursing homes in Wisconsin. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
WI average
3.0/5
Below state average
Health inspection rating
2/5
WI average
2.8/5
Below state average
Staffing rating
3/5
WI average
3.6/5
Below state average
Nursing hours per resident
3.54 hrs/day
WI average
4.22 hrs/day
Below state average
RN hours per resident
0.97 hrs/day
WI average
0.99 hrs/day
Close to state average
Staff turnover
51.8%
WI average
46.9%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Wisconsin average of 3.0/5.
Its 2/5 health inspection rating is below the Wisconsin average of 2.8/5.
Reported nursing time is 3.54 hours per resident per day, below the state average of 4.22.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
34
deficiency citations
Inspected Jun 20, 2024
Most recent cycle
2
deficiency citations
Inspected Aug 27, 2025
The most recent cycle recorded 32 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$9,733/mo
Wisconsin median
Private Room
$10,828/mo
Wisconsin median
Waukesha County 65+
79,312
19.5% of county
County Population
407,290
Waukesha County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Lake Country Health Services is a 2-star Medicare and Medicaid certified nursing home in Oconomowoc, Wisconsin with 100 certified beds. It has been operating since 2009. Its overall CMS rating is 2 out of 5.

Beds
100
Avg Residents/Day
85.9
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Nov 23, 2009
Sprinklers
Yes
Council
Resident
County
Waukesha
Last Inspection
Aug 27, 2025
Deficiencies (Cycle 1)
2
Weighted Score
104.0
Infection Citations
0

Deficiency Citations (42)

F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Aug 27, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Aug 27, 2025Corrected: NoCycle: 1
F0578Immediate Jeopardy

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Mar 12, 2025Corrected: NoCycle: 2
F0678Potential for Harm

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey: Mar 12, 2025Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Mar 12, 2025Corrected: NoCycle: 2
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0684Immediate Jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0620Potential for Harm

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0660Potential for Harm

Plan the resident's discharge to meet the resident's goals and needs.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0825Potential for Harm

Provide or get specialized rehabilitative services as required for a resident.

Survey: Nov 4, 2024Corrected: NoCycle: 2
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Jun 20, 2024Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Jun 20, 2024Corrected: NoCycle: 2
F0678Potential for Harm

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey: Jun 20, 2024Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jun 20, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jun 20, 2024Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Jun 20, 2024Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Jun 20, 2024Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Jun 20, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jun 20, 2024Corrected: NoCycle: 2
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Feb 29, 2024Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Feb 29, 2024Corrected: NoCycle: 3

+ 12 more deficiencies

Total Fines
$120,868
Number of Fines
2
Payment Denials
1
Total Penalties
3

Penalty History

FineMar 12, 2025
$16,985
FineNov 4, 2024
$103,883
Payment DenialNov 4, 2024
8 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.06 hrs
National avg: 2.32 hrs
LPN0.51 hrs
National avg: 0.86 hrs
RN0.97 hrs
National avg: 0.69 hrs
Total Nursing3.54 hrs
National avg: 3.86 hrs
Weekend Total3.24 hrs
National avg: 0.00 hrs
Physical Therapist0.06 hrs
National avg: 0.07 hrs
Total Turnover
51.8%
RN Turnover
38.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (36)

NameRoleTypeOwnership %Since
NSHF OPERATIONS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jul 24, 2017
MILLS, DAVID5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual20%Jun 29, 2017
CIBC BANK USA5% OR GREATER SECURITY INTERESTOrganizationN/ADec 3, 2025
BAUMANN, TROYCORPORATE DIRECTORIndividualN/AJun 29, 2017
HOEHN, JEFFREYCORPORATE DIRECTORIndividualN/AJun 29, 2017
CIBC BANK USAOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 3, 2025
CLIFTONLARSONALLEN LLPOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMay 22, 2018
CONTINUUM THERAPY PARTNERS LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMar 1, 2025
NORTH SHORE HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2017
NSH REHAB LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMar 1, 2025
WIPFLI LLPOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AFeb 1, 2025
BAUMANN, TROYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2017
BELONGIA, CHRISTINAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 1, 2019
GEE, DARRENOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 30, 2021
GREER, LAURENOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 29, 2023
HAMM, CARAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2026
HOEHN, JEFFREYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2017
PATZER, COLLEENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 14, 2023
PURTELL, BRIANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2018
RAMNANAN, KESHNIOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2023
CANYON WOH, LLCADP OF THE SNFOrganizationN/AOct 21, 2022
CLIFTONLARSONALLEN LLPADP OF THE SNFOrganizationN/AApr 15, 2025
CONTINUUM THERAPY PARTNERS LLCADP OF THE SNFOrganizationN/AApr 15, 2025
NORTH SHORE HEALTHCARE LLCADP OF THE SNFOrganizationN/AApr 15, 2025
NSH REHAB LLCADP OF THE SNFOrganizationN/AJun 13, 2025
NSHW WISCONSIN LLCADP OF THE SNFOrganizationN/AMay 12, 2025
WIPFLI LLPADP OF THE SNFOrganizationN/AApr 15, 2025
BAUMANN, TROYADP OF THE SNFIndividualN/AOct 1, 2017
BELONGIA, CHRISTINAADP OF THE SNFIndividualN/ANov 1, 2019
GEE, DARRENADP OF THE SNFIndividualN/ANov 30, 2021
GREER, LAURENADP OF THE SNFIndividualN/ANov 29, 2023
HAMM, CARAADP OF THE SNFIndividualN/AJan 1, 2026
HOEHN, JEFFREYADP OF THE SNFIndividualN/AOct 1, 2017
PATZER, COLLEENADP OF THE SNFIndividualN/AFeb 14, 2023
PURTELL, BRIANADP OF THE SNFIndividualN/AJun 1, 2018
RAMNANAN, KESHNIADP OF THE SNFIndividualN/AJan 1, 2023

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Lake Country Health Services and nearby alternatives.

All Wisconsin facilities
Lake Country Health Services
Oconomowoc, WICurrent facility
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $120,868
Masonic Center for Health & Rehab Inc.
Dousman, WI2.8 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Shorehaven HLTH & Rehab CTR
Oconomowoc, WI4.7 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Lindengrove Waukesha
Waukesha, WI10.7 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $39,621
Avina of Pewaukee
Waukesha, WI10.8 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $95,791
Complete Care at Kensington
Waukesha, WI11.7 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $66,632
Aria of Waukesha
Waukesha, WI13.3 mi
CMS
1/5
Health
2/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Lake Country Health Services
Oconomowoc, WI · Current facility
—2/52/53/5$120,868
Masonic Center for Health & Rehab Inc.
Dousman, WI
2.8 mi5/54/55/5None recorded
Shorehaven HLTH & Rehab CTR
Oconomowoc, WI
4.7 mi5/54/55/5None recorded
Lindengrove Waukesha
Waukesha, WI
10.7 mi1/51/53/5$39,621
Avina of Pewaukee
Waukesha, WI
10.8 mi1/51/52/5$95,791
Complete Care at Kensington
Waukesha, WI
11.7 mi1/52/51/5$66,632
Aria of Waukesha
Waukesha, WI
13.3 mi1/52/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Lake Country Health Services?▾
Lake Country Health Services has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 3/5. This facility is rated below average.
How much does Lake Country Health Services cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Wisconsin is $9,733/month for a semi-private room and $10,828/month for a private room (Genworth/CareScout 2024). Lake Country Health Services participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Lake Country Health Services had any health inspection violations?▾
Lake Country Health Services had 2 deficiency citations in its most recent health inspection (Aug 27, 2025). The current CMS dataset records 2 fine(s) totaling $120,868.
What are the staffing levels at Lake Country Health Services?▾
Lake Country Health Services provides 3.54 total nursing staff hours per resident per day, including 0.97 RN hours, 0.51 LPN hours, and 2.06 nurse aide hours. The total staff turnover rate is 51.8%.
How many beds does Lake Country Health Services have?▾
Lake Country Health Services has 100 certified beds with an average of 85.9 residents per day, resulting in approximately 86% occupancy. The facility is For profit - Corporation owned and is part of the North Shore Healthcare chain.
Are there other nursing homes near Lake Country Health Services?▾
Yes. This page lists 6 nearby nursing homes in Wisconsin, including 1 in Oconomowoc. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Lake Country Health Services?▾
On Google Maps, Lake Country Health Services has a rating of 3.1 out of 5 based on 70 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of North Shore Healthcare

This chain operates 59 facilities. View all →