• CMS rates this facility 1/5 stars (below average)
• Has 150 certified beds with an average of 65.7 residents per day (44% occupancy)
• Last health inspection found 9 deficiencies (inspected May 21, 2025)
• Has been fined a total of $66,632 across 1 fine(s)
• Total nursing staff: 3.65 hours per resident per day
• Staff turnover rate: 55.3% (high)
• Part of the Complete Care chain (85 facilities)
Complete Care at Kensington is a 1-star Medicare and Medicaid certified nursing home in Waukesha, Wisconsin with 150 certified beds. It has been operating since 1971. The facility scored below average compared to Wisconsin facilities.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate foot care.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure medication error rates are not 5 percent or greater.
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Provide and implement an infection prevention and control program.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide enough food/fluids to maintain a resident's health.
Ensure medication error rates are not 5 percent or greater.
Ensure that residents are free from significant medication errors.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Provide and implement an infection prevention and control program.
Implement a program that monitors antibiotic use.
Reasonably accommodate the needs and preferences of each resident.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Provide training in compliance and ethics.
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Reasonably accommodate the needs and preferences of each resident.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
+ 9 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| JN WAUKESHA LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 30% | Aug 1, 2017 |
| PEACE CAPITAL LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 28% | Aug 1, 2017 |
| SMF WAUKESHA LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 22% | Aug 1, 2017 |
| WAUKESHA HOLDCO LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 20% | Aug 1, 2017 |
| FRIEDMAN, YISRAEL | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 7% | Aug 1, 2017 |
| GREEN, ELYOKUM | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 20% | Aug 1, 2017 |
| HELMAN, YOSEF | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 15% | Aug 1, 2017 |
| NEUMAN, MARK | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 7% | Aug 1, 2017 |
| SILVERBERG, NISANEL | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 15% | Aug 1, 2017 |
| SINGER, MEIR | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 7% | Aug 1, 2017 |
| STEIN, SHALOM | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 28% | Aug 1, 2017 |
| SILVERBERG, NISANEL | W-2 MANAGING EMPLOYEE | Individual | N/A | Aug 1, 2017 |
This chain operates 85 facilities. View all →