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HomeWisconsinComplete Care at Kensington

Complete Care at Kensington

1810 Kensington Dr, Waukesha, WI 531882625481400WebsiteGoogle Maps
4.2on Google(100 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
1/5
Quality
3/5
Beds
150
certified
1 fine(s) totaling $66,632

How Complete Care at Kensington Compares in Wisconsin

Facility results compared with averages for CMS-certified nursing homes in Wisconsin. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
WI average
3.0/5
Below state average
Health inspection rating
2/5
WI average
2.8/5
Below state average
Staffing rating
1/5
WI average
3.6/5
Below state average
Nursing hours per resident
3.53 hrs/day
WI average
4.22 hrs/day
Below state average
RN hours per resident
0.58 hrs/day
WI average
0.99 hrs/day
Below state average
Staff turnover
55.8%
WI average
46.9%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Wisconsin average of 3.0/5.
Its 2/5 health inspection rating is below the Wisconsin average of 2.8/5.
Reported nursing time is 3.53 hours per resident per day, below the state average of 4.22.
Reported RN time is 0.58 hours per resident per day, below the state average of 0.99.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
18
deficiency citations
Inspected May 21, 2025
Most recent cycle
5
deficiency citations
Inspected Apr 29, 2026
The most recent cycle recorded 13 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$9,733/mo
Wisconsin median
Private Room
$10,828/mo
Wisconsin median
Waukesha County 65+
79,312
19.5% of county
County Population
407,290
Waukesha County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Complete Care at Kensington is a 1-star Medicare and Medicaid certified nursing home in Waukesha, Wisconsin with 150 certified beds. It has been operating since 1971. Its overall CMS rating is 1 out of 5.

Beds
150
Avg Residents/Day
68.5
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jun 17, 1971
Sprinklers
Yes
Council
Resident
County
Waukesha
Last Inspection
Apr 29, 2026
Deficiencies (Cycle 1)
5
Weighted Score
81.8
Infection Citations
0

Deficiency Citations (32)

F0851Potential for Harm

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Survey: Apr 29, 2026Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Apr 29, 2026Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Apr 29, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 29, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 23, 2026Corrected: NoCycle: 1
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: May 21, 2025Corrected: NoCycle: 2
F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: May 21, 2025Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 21, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 21, 2025Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: May 21, 2025Corrected: NoCycle: 2
F0687Potential for Harm

Provide appropriate foot care.

Survey: May 21, 2025Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: May 21, 2025Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: May 21, 2025Corrected: NoCycle: 2
F0851Minimal Harm

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Survey: May 21, 2025Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 22, 2024Corrected: NoCycle: 3
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Feb 22, 2024Corrected: NoCycle: 3
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Feb 22, 2024Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 22, 2024Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Feb 22, 2024Corrected: NoCycle: 3
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Feb 22, 2024Corrected: NoCycle: 3
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Feb 22, 2024Corrected: NoCycle: 3
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Feb 22, 2024Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 22, 2024Corrected: NoCycle: 3
F0881Potential for Harm

Implement a program that monitors antibiotic use.

Survey: Feb 22, 2024Corrected: NoCycle: 3
F0851Minimal Harm

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Survey: Feb 22, 2024Corrected: NoCycle: 3
F0684Immediate Jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 30, 2024Corrected: NoCycle: 3
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 30, 2024Corrected: NoCycle: 3
F0868Potential for Harm

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Survey: Jan 30, 2024Corrected: NoCycle: 3
F0946Potential for Harm

Provide training in compliance and ethics.

Survey: Jan 30, 2024Corrected: NoCycle: 3
F0949Potential for Harm

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Survey: Jan 30, 2024Corrected: NoCycle: 3

+ 2 more deficiencies

Total Fines
$66,632
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJan 30, 2024
$66,632

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.84 hrs
National avg: 2.32 hrs
LPN1.12 hrs
National avg: 0.86 hrs
RN0.58 hrs
National avg: 0.69 hrs
Total Nursing3.53 hrs
National avg: 3.86 hrs
Weekend Total3.14 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
55.8%
RN Turnover
50.0%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (25)

NameRoleTypeOwnership %Since
PEACE CAPITAL LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%May 3, 2024
STEIN, SHALOMINDIRECT OWNERSHIP INTERESTIndividualN/AAug 1, 2017
STEIN, SHALOMMANAGING CONTROL - GOVERNING BODYIndividualN/AAug 1, 2017
STEIN, SHALOMCORPORATE OFFICERIndividualN/AAug 1, 2017
CULP, KARENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 3, 2020
HELLMAN, YOSEFOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 1, 2017
KLEKAMP, CHRISTINEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 13, 2020
REED, RACHELOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 20, 2022
SIDHU, SARFRAZOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 28, 2020
STEIN, SHALOMTRUSTEE OF THE SNFIndividualN/AAug 1, 2017
DES CAPITAL LLCADP OF THE SNFOrganizationN/AAug 1, 2017
JRK INVESTMENTS LLCADP OF THE SNFOrganizationN/AAug 1, 2017
PEACE CAPITAL HOLDINGS II LLCADP OF THE SNFOrganizationN/AAug 1, 2017
SMS 2021 TRUSTADP OF THE SNFOrganizationN/AAug 1, 2017
WAKESHA PROPCO LLCADP OF THE SNFOrganizationN/AAug 1, 2017
WI 6 PROPCO HOLDCO LLCADP OF THE SNFOrganizationN/AAug 1, 2017
WI 6 PROPCO TOPCO LLCADP OF THE SNFOrganizationN/AAug 1, 2017
CULP, KARENADP OF THE SNFIndividualN/AFeb 3, 2020
HELLMAN, YOSEFADP OF THE SNFIndividualN/AAug 1, 2017
KLEKAMP, CHRISTINEADP OF THE SNFIndividualN/AApr 13, 2020
KLUGMAN, JACOBADP OF THE SNFIndividualN/AAug 1, 2017
REED, RACHELADP OF THE SNFIndividualN/ANov 20, 2022
SIDHU, SARFRAZADP OF THE SNFIndividualN/AAug 1, 2017
STEIN, SHALOMADP OF THE SNFIndividualN/AAug 1, 2017
STERNBUCH, DANIELADP OF THE SNFIndividualN/AAug 1, 2017

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Complete Care at Kensington and nearby alternatives.

All Wisconsin facilities
Complete Care at Kensington
Waukesha, WICurrent facility
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $66,632
Avina of Pewaukee
Waukesha, WI1.2 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $95,791
Lindengrove Waukesha
Waukesha, WI1.4 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $39,621
Aria of Waukesha
Waukesha, WI2.5 mi
CMS
1/5
Health
2/5
Staffing
3/5
Recorded fines: None
Complete Care at Care Age
Brookfield, WI5.8 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $80,375
Aria of Brookfield
Brookfield, WI6.3 miAbuse flag
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $396,970
Franciscan Woods
Brookfield, WI6.5 mi
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $120,905
FacilityDistanceCMSHealthStaffingRecorded fines
Complete Care at Kensington
Waukesha, WI · Current facility
—1/52/51/5$66,632
Avina of Pewaukee
Waukesha, WI
1.2 mi1/51/52/5$95,791
Lindengrove Waukesha
Waukesha, WI
1.4 mi1/51/53/5$39,621
Aria of Waukesha
Waukesha, WI
2.5 mi1/52/53/5None recorded
Complete Care at Care Age
Brookfield, WI
5.8 mi1/51/53/5$80,375
Aria of Brookfield
Brookfield, WI
6.3 mi1/51/51/5$396,970
Franciscan Woods
Brookfield, WI
6.5 mi1/51/54/5$120,905

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Complete Care at Kensington?▾
Complete Care at Kensington has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 1/5, and quality measures rating of 3/5. This facility is rated below average.
How much does Complete Care at Kensington cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Wisconsin is $9,733/month for a semi-private room and $10,828/month for a private room (Genworth/CareScout 2024). Complete Care at Kensington participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Complete Care at Kensington had any health inspection violations?▾
Complete Care at Kensington had 5 deficiency citations in its most recent health inspection (Apr 29, 2026). The current CMS dataset records 1 fine(s) totaling $66,632.
What are the staffing levels at Complete Care at Kensington?▾
Complete Care at Kensington provides 3.53 total nursing staff hours per resident per day, including 0.58 RN hours, 1.12 LPN hours, and 1.84 nurse aide hours. The total staff turnover rate is 55.8%.
How many beds does Complete Care at Kensington have?▾
Complete Care at Kensington has 150 certified beds with an average of 68.5 residents per day, resulting in approximately 46% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Kensington?▾
Yes. This page lists 6 nearby nursing homes in Wisconsin, including 3 in Waukesha. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Complete Care at Kensington?▾
On Google Maps, Complete Care at Kensington has a rating of 4.2 out of 5 based on 100 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Complete Care

This chain operates 85 facilities. View all →