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HomeHawaiiPalolo Chinese Home

Palolo Chinese Home

2459 10th Avenue, Honolulu, HI 968168087372555WebsiteGoogle Maps
4.0on Google(23 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
4/5
Quality
4/5
Beds
113
certified

How Palolo Chinese Home Compares in Hawaii

Facility results compared with averages for CMS-certified nursing homes in Hawaii. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
HI average
3.7/5
Below state average
Health inspection rating
2/5
HI average
2.9/5
Below state average
Staffing rating
4/5
HI average
4.5/5
Below state average
Nursing hours per resident
4.13 hrs/day
HI average
4.99 hrs/day
Below state average
RN hours per resident
1.34 hrs/day
HI average
1.76 hrs/day
Below state average
Staff turnover
49.1%
HI average
36.4%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Hawaii average of 3.7/5.
Its 2/5 health inspection rating is below the Hawaii average of 2.9/5.
Reported nursing time is 4.13 hours per resident per day, below the state average of 4.99.
Reported RN time is 1.34 hours per resident per day, below the state average of 1.76.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
15
deficiency citations
Inspected Mar 7, 2024
Most recent cycle
21
deficiency citations
Inspected May 1, 2025
The most recent cycle recorded 6 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$14,600/mo
Hawaii median
Private Room
$17,533/mo
Hawaii median
Honolulu County 65+
187,393
18.6% of county
County Population
1,010,100
Honolulu County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Palolo Chinese Home is a 2-star Medicare and Medicaid certified nursing home in Honolulu, Hawaii with 113 certified beds. It has been operating since 2008. Its overall CMS rating is 2 out of 5.

Beds
113
Avg Residents/Day
96.7
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jun 13, 2008
Sprinklers
Yes
Council
Both
County
Honolulu
Last Inspection
May 1, 2025
Deficiencies (Cycle 1)
21
Weighted Score
92.0
Infection Citations
0

Deficiency Citations (48)

F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 22, 2026Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 22, 2026Corrected: NoCycle: 1
F0728Potential for Harm

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Survey: May 22, 2026Corrected: NoCycle: 1
F0729Potential for Harm

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

Survey: May 22, 2026Corrected: NoCycle: 1
F0684Actual Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 5, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Sep 5, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: May 1, 2025Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: May 1, 2025Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: May 1, 2025Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: May 1, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: May 1, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: May 1, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 1, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: May 1, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 1, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: May 1, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 1, 2025Corrected: NoCycle: 1
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: May 1, 2025Corrected: NoCycle: 1
F0805Potential for Harm

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Survey: May 1, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 1, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 1, 2025Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: May 23, 2025Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: May 23, 2025Corrected: NoCycle: 2
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: May 23, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 23, 2025Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: May 23, 2025Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Nov 22, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 22, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jul 26, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 26, 2024Corrected: NoCycle: 2

+ 18 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.61 hrs
National avg: 2.32 hrs
LPN0.17 hrs
National avg: 0.86 hrs
RN1.34 hrs
National avg: 0.69 hrs
Total Nursing4.13 hrs
National avg: 3.86 hrs
Weekend Total3.78 hrs
National avg: 0.00 hrs
Physical Therapist0.02 hrs
National avg: 0.07 hrs
Total Turnover
49.1%
RN Turnover
54.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (25)

NameRoleTypeOwnership %Since
PALOLO CHINESE HOME5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 1, 1966
AU, GORDONCORPORATE DIRECTORIndividualN/AJan 7, 2008
BACKUS, PETERCORPORATE DIRECTORIndividualN/AJan 1, 2014
BLANCHETTE, PATRICIACORPORATE DIRECTORIndividualN/AJan 7, 2008
CHING, ANTHONYCORPORATE DIRECTORIndividualN/AJan 1, 2017
GOO, FRANCESCORPORATE DIRECTORIndividualN/AJan 1, 1996
HWANG, RENACORPORATE DIRECTORIndividualN/AJan 1, 2020
LAU, RUSSELL JAMESCORPORATE DIRECTORIndividualN/AJan 7, 2008
LEE, GLADYSCORPORATE DIRECTORIndividualN/AJan 1, 2008
LEE, LENORACORPORATE DIRECTORIndividualN/AJan 1, 2019
LO, ELVIRACORPORATE DIRECTORIndividualN/AJan 1, 2020
MOATS, ANDREWCORPORATE DIRECTORIndividualN/AJan 1, 2017
OSHIMA, ISOOCORPORATE DIRECTORIndividualN/AJan 1, 2015
SCHMIDT, JEFFREYCORPORATE DIRECTORIndividualN/AJan 1, 2013
SIMON, GARYCORPORATE DIRECTORIndividualN/AJan 1, 2019
SMITH, DOUGLASCORPORATE DIRECTORIndividualN/AJan 1, 2014
SOUZA, SANDRACORPORATE DIRECTORIndividualN/AJan 1, 2021
TOKIOKA, TYLERCORPORATE DIRECTORIndividualN/AJan 1, 2019
TSEU, LAWRENCECORPORATE DIRECTORIndividualN/AJan 7, 2008
WATANABE, ERICCORPORATE DIRECTORIndividualN/AJan 7, 2008
WONG, STACEYCORPORATE DIRECTORIndividualN/AJan 1, 2021
WOO, BENJAMINCORPORATE DIRECTORIndividualN/AJan 1, 2019
YEE, REGINALDCORPORATE DIRECTORIndividualN/AJan 1, 2018
NAKAYAMA, DARLENECORPORATE OFFICERIndividualN/ADec 18, 2003
NAKAYAMA, DARLENEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 29, 2014

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Palolo Chinese Home and nearby alternatives.

All Hawaii facilities
Palolo Chinese Home
Honolulu, HICurrent facility
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: None
Maunalani Nursing and Rehabilitation Center
Honolulu, HI2,112 ft
CMS
5/5
Health
5/5
Staffing
4/5
Recorded fines: $32,133
Hi'olani Care Center at Kahala Nui
Honolulu, HI1.7 mi
CMS
5/5
Health
3/5
Staffing
5/5
Recorded fines: None
Leahi Hospital
Honolulu, HI2.2 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Arcadia Retirement Residence
Honolulu, HI2.6 mi
CMS
4/5
Health
3/5
Staffing
5/5
Recorded fines: $12,854
Islands Skilled Nursing & Rehabilitation
Honolulu, HI2.6 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $89,206
Oahu Care Facility
Honolulu, HI2.6 mi
CMS
5/5
Health
3/5
Staffing
5/5
Recorded fines: $8,278
FacilityDistanceCMSHealthStaffingRecorded fines
Palolo Chinese Home
Honolulu, HI · Current facility
—2/52/54/5None recorded
Maunalani Nursing and Rehabilitation Center
Honolulu, HI
2,112 ft5/55/54/5$32,133
Hi'olani Care Center at Kahala Nui
Honolulu, HI
1.7 mi5/53/55/5None recorded
Leahi Hospital
Honolulu, HI
2.2 mi5/54/55/5None recorded
Arcadia Retirement Residence
Honolulu, HI
2.6 mi4/53/55/5$12,854
Islands Skilled Nursing & Rehabilitation
Honolulu, HI
2.6 mi1/51/53/5$89,206
Oahu Care Facility
Honolulu, HI
2.6 mi5/53/55/5$8,278

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Palolo Chinese Home?▾
Palolo Chinese Home has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated below average.
How much does Palolo Chinese Home cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Hawaii is $14,600/month for a semi-private room and $17,533/month for a private room (Genworth/CareScout 2024). Palolo Chinese Home participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Palolo Chinese Home had any health inspection violations?▾
Palolo Chinese Home had 21 deficiency citations in its most recent health inspection (May 1, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Palolo Chinese Home?▾
Palolo Chinese Home provides 4.13 total nursing staff hours per resident per day, including 1.34 RN hours, 0.17 LPN hours, and 2.61 nurse aide hours. The total staff turnover rate is 49.1%.
How many beds does Palolo Chinese Home have?▾
Palolo Chinese Home has 113 certified beds with an average of 96.7 residents per day, resulting in approximately 86% occupancy. The facility is For profit - Corporation owned.
Are there other nursing homes near Palolo Chinese Home?▾
Yes. This page lists 6 nearby nursing homes in Hawaii, including 6 in Honolulu. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Palolo Chinese Home?▾
On Google Maps, Palolo Chinese Home has a rating of 4.0 out of 5 based on 23 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.