CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Arizona. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Payson Care Center is a 2-star Medicare and Medicaid certified nursing home in Payson, Arizona with 163 certified beds. It has been operating since 1985. Its overall CMS rating is 2 out of 5.
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure that residents are fully informed and understand their health status, care and treatments.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| DEVELOPERS INVESTMENT COMPANY INC | DIRECT OWNERSHIP INTEREST | Organization | N/A | Apr 8, 1989 |
| PRESTON, FORREST | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Apr 8, 1989 |
| BUTNER, NANCY | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Sep 16, 2018 |
| KEENOM, STEPHANIE | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Mar 16, 2025 |
| WILLIAMS, JERMAINE | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Sep 22, 2025 |
| CROSS, CINDY | CORPORATE OFFICER | Individual | N/A | Apr 21, 1994 |
| HENRY, TERRY | CORPORATE OFFICER | Individual | N/A | Aug 16, 1999 |
| LAY, LISA | CORPORATE OFFICER | Individual | N/A | Feb 9, 2018 |
| SWANKER, RICHARD | CORPORATE OFFICER | Individual | N/A | Apr 1, 2011 |
| THURMOND, JOAN | CORPORATE OFFICER | Individual | N/A | Sep 22, 2000 |
| DEVELOPERS INVESTMENT COMPANY INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2006 |
| LIFE CARE CENTERS OF AMERICA, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Nov 21, 1984 |
| BUTNER, NANCY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 16, 2018 |
| FLETCHER, TODD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 13, 2024 |
| KEENOM, STEPHANIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 16, 2025 |
| MICHELS, ALAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| PRESTON, AUBREY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 13, 2024 |
| WILLIAMS, JERMAINE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 22, 2025 |
| ZIEGLER, JAMES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 13, 2024 |
| LIFE CARE CENTERS OF AMERICA, INC. | ADP OF THE SNF | Organization | N/A | Mar 14, 2025 |
| PAYSON UNITED MEDICAL INVESTORS LLC | ADP OF THE SNF | Organization | N/A | Dec 19, 2007 |
| MICHELS, ALAN | ADP OF THE SNF | Individual | N/A | Mar 24, 2025 |
| PRESTON, FORREST | ADP OF THE SNF | Individual | N/A | Dec 19, 2007 |
| WILLIAMS, JERMAINE | ADP OF THE SNF | Individual | N/A | Oct 15, 2025 |
Compare CMS ratings and recorded fines for Payson Care Center and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 194 facilities. View all →