• CMS rates this facility 3/5 stars (average)
• Has 163 certified beds with an average of 49.1 residents per day (30% occupancy)
• Last health inspection found 10 deficiencies (inspected Mar 7, 2025)
• No fines on record
• Total nursing staff: 3.40 hours per resident per day
• Staff turnover rate: 41.0%
• Part of the Life Care Centers of America chain (194 facilities)
Payson Care Center is a 3-star Medicare and Medicaid certified nursing home in Payson, Arizona with 163 certified beds. It has been operating since 1985. The facility scored at average compared to Arizona facilities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Respond appropriately to all alleged violations.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Provide appropriate care/assistance for a resident with a prosthesis.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe and appropriate respiratory care for a resident when needed.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Keep residents' personal and medical records private and confidential.
PASARR screening for Mental disorders or Intellectual Disabilities
Ensure the activities program is directed by a qualified professional.
Ensure that residents are fully informed and understand their health status, care and treatments.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ensure each resident receives an accurate assessment.
Plan the resident's discharge to meet the resident's goals and needs.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide safe and appropriate respiratory care for a resident when needed.
Post nurse staffing information every day.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PRESTON, FORREST | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 99% | Nov 2, 1984 |
| DEVELOPERS INVESTMENT COMPANY INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2006 |
| LIFE CARE CENTERS OF AMERICA, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Nov 21, 1984 |
| BUTNER, NANCY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 16, 2018 |
| FLETCHER, TODD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 13, 2024 |
| LAY, SUZANNE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 14, 2024 |
| MICHELS, ALAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| PRESTON, AUBREY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 13, 2024 |
| WILLIAMS, JERMAINE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 22, 2025 |
| ZIEGLER, JAMES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 13, 2024 |
| CROSS, CINDY | CORPORATE OFFICER | Individual | N/A | Apr 21, 1994 |
| HENRY, TERRY | CORPORATE OFFICER | Individual | N/A | Aug 16, 1999 |
| LAY, LISA | CORPORATE OFFICER | Individual | N/A | Feb 9, 2018 |
| SWANKER, RICHARD | CORPORATE OFFICER | Individual | N/A | Apr 1, 2011 |
| THURMOND, JOAN | CORPORATE OFFICER | Individual | N/A | Sep 22, 2000 |
This chain operates 194 facilities. View all →