• CMS rates this facility 4/5 stars (above average)
• Has 89 certified beds with an average of 79.1 residents per day (89% occupancy)
• Last health inspection found 7 deficiencies (inspected May 1, 2024)
• No fines on record
• Total nursing staff: 4.08 hours per resident per day
• Staff turnover rate: 43.1%
Pendleton Manor is a 4-star Medicare and Medicaid certified nursing home in Franklin, West Virginia with 89 certified beds. It has been operating since 1993. The facility scored above average compared to West Virginia facilities.
Keep residents' personal and medical records private and confidential.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
PASARR screening for Mental disorders or Intellectual Disabilities
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Reasonably accommodate the needs and preferences of each resident.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PENDLETON MANOR, INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 1975 |
| KROPP, RANDALL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2022 |
| BENNETT, ANN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2019 |
| BOWERS, GREGORY | CORPORATE DIRECTOR | Individual | N/A | Nov 4, 2009 |
| HARPER, KENNETH | CORPORATE DIRECTOR | Individual | N/A | Nov 4, 2009 |
| HARPER, MARSHALL | CORPORATE DIRECTOR | Individual | N/A | Nov 4, 2009 |
| HEVENER, CARY | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| SITES, PATRICIA | CORPORATE DIRECTOR | Individual | N/A | Aug 1, 2020 |
| STEVENS, KAREN | CORPORATE DIRECTOR | Individual | N/A | Nov 1, 2023 |
| VANDEVANDER, LYNN | CORPORATE DIRECTOR | Individual | N/A | Feb 19, 2013 |
| BOWERS, GREGORY | CORPORATE OFFICER | Individual | N/A | Mar 21, 2013 |
| KROPP, RANDALL | CORPORATE OFFICER | Individual | N/A | Jan 1, 2022 |
| MITCHELL, CARA | CORPORATE OFFICER | Individual | N/A | Dec 19, 2017 |