CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in West Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Pendleton Manor is a 3-star Medicare and Medicaid certified nursing home in Franklin, West Virginia with 89 certified beds. It has been operating since 1993. Its overall CMS rating is 3 out of 5.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| BENNETT, ANN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2019 |
| BOWERS, GREGORY | CORPORATE DIRECTOR | Individual | N/A | Nov 4, 2009 |
| HARPER, KENNETH | CORPORATE DIRECTOR | Individual | N/A | Nov 4, 2009 |
| HARPER, MARSHALL | CORPORATE DIRECTOR | Individual | N/A | Nov 4, 2009 |
| HEVENER, CARY | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| SITES, PATRICIA | CORPORATE DIRECTOR | Individual | N/A | Aug 1, 2020 |
| STEVENS, KAREN | CORPORATE DIRECTOR | Individual | N/A | Nov 1, 2023 |
| VANDEVANDER, LYNN | CORPORATE DIRECTOR | Individual | N/A | Feb 19, 2013 |
| BOWERS, GREGORY | CORPORATE OFFICER | Individual | N/A | Mar 21, 2013 |
| MITCHELL, CARA | CORPORATE OFFICER | Individual | N/A | Dec 19, 2017 |
| PENDLETON MANOR, INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 1975 |
| HILLING, STEPHANIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2025 |
| BENNETT, ANN | TRUSTEE OF THE SNF | Individual | N/A | Jul 1, 2019 |
| HEVENER, CARY | TRUSTEE OF THE SNF | Individual | N/A | Jan 1, 2022 |
| SITES, PATRICIA | TRUSTEE OF THE SNF | Individual | N/A | Aug 1, 2020 |
| STEVENS, KAREN | TRUSTEE OF THE SNF | Individual | N/A | Nov 1, 2023 |
| PENDLETON MANOR, INC | ADP OF THE SNF | Organization | N/A | Jan 1, 1975 |
| HILLING, STEPHANIE | ADP OF THE SNF | Individual | N/A | Oct 2, 2025 |
Compare CMS ratings and recorded fines for Pendleton Manor and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.