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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeOhioPhoenix of Maple Heights

Phoenix of Maple Heights

19900 Clare Ave, Maple Heights, OH 441372166623343
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
1/5
Quality
5/5
Beds
99
certified

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 99 certified beds with an average of 92.5 residents per day (93% occupancy)

• Last health inspection found 20 deficiencies (inspected Jun 13, 2024)

• No fines on record

• Total nursing staff: 3.26 hours per resident per day

• Staff turnover rate: 53.5% (high)

Phoenix of Maple Heights is a 2-star Medicare and Medicaid certified nursing home in Maple Heights, Ohio with 99 certified beds. It has been operating since 1980. The facility scored below average compared to Ohio facilities.

Beds
99
Avg Residents/Day
92.5
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Apr 15, 1980
Sprinklers
Yes
Council
Resident
County
Cuyahoga
Last Inspection
Jun 13, 2024
Deficiencies (Cycle 1)
20
Weighted Score
139.0
Infection Citations
0

Deficiency Citations (45)

F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0691Potential for Harm

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0727Potential for Harm

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0740Potential for Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0790Potential for Harm

Provide routine and 24-hour emergency dental care for each resident.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0838Minimal Harm

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0868Potential for Harm

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0881Potential for Harm

Implement a program that monitors antibiotic use.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0882Potential for Harm

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0947Minimal Harm

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jun 13, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 30, 2024Corrected: NoCycle: 2
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Apr 28, 2022Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Apr 28, 2022Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Apr 28, 2022Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Apr 28, 2022Corrected: NoCycle: 2
F0920Potential for Harm

Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.

Survey: Apr 28, 2022Corrected: NoCycle: 2
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Nov 30, 2023Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 30, 2023Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 1, 2023Corrected: NoCycle: 3

+ 15 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.02 hrs
National avg: 2.35 hrs
LPN0.91 hrs
National avg: 0.86 hrs
RN0.33 hrs
National avg: 0.68 hrs
Total Nursing3.26 hrs
National avg: 3.89 hrs
Weekend Total2.73 hrs
National avg: 0.00 hrs
Physical Therapist0.01 hrs
National avg: 0.07 hrs
Total Turnover
53.5%
RN Turnover
50.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (7)

NameRoleTypeOwnership %Since
PHOENIX HEALTH SERVICES LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 1, 2019
SCHONFELD, LOUIS5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual100%Jan 1, 2019
PHOENIX HEALTH SERVICES LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 1, 2019
SCHONFELD, BERNARDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2019
SCHONFELD, LOUISOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2019
SCHONFELD, BERNARDCORPORATE OFFICERIndividualN/AJan 1, 2019
SCHONFELD, LOUISCORPORATE OFFICERIndividualN/AJan 1, 2019

Frequently Asked Questions

What is the CMS rating for Phoenix of Maple Heights?▾
Phoenix of Maple Heights has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 1/5, and quality measures rating of 5/5. This facility is rated below average.
Has Phoenix of Maple Heights had any health inspection violations?▾
Phoenix of Maple Heights had 20 deficiency citations in its most recent health inspection (Jun 13, 2024). The facility has no fines on record.
What are the staffing levels at Phoenix of Maple Heights?▾
Phoenix of Maple Heights provides 3.26 total nursing staff hours per resident per day, including 0.33 RN hours, 0.91 LPN hours, and 2.02 nurse aide hours. The total staff turnover rate is 53.5%.
How many beds does Phoenix of Maple Heights have?▾
Phoenix of Maple Heights has 99 certified beds with an average of 92.5 residents per day, resulting in approximately 93% occupancy. The facility is For profit - Limited Liability company owned.