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HomeConnecticutPilgrim Manor

Pilgrim Manor

52 Missionary Rd, Cromwell, CT 064168606355511WebsiteGoogle Maps
3.5on Google(8 reviews)
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
5/5
Quality
5/5
Beds
60
certified
Last health inspection was more than 2 years ago.
1 fine(s) totaling $12,048

How Pilgrim Manor Compares in Connecticut

Facility results compared with averages for CMS-certified nursing homes in Connecticut. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
5/5
CT average
3.0/5
Above state average
Health inspection rating
4/5
CT average
2.7/5
Above state average
Staffing rating
5/5
CT average
3.2/5
Above state average
Nursing hours per resident
3.94 hrs/day
CT average
3.73 hrs/day
Above state average
RN hours per resident
0.86 hrs/day
CT average
0.69 hrs/day
Above state average
Staff turnover
37.7%
CT average
37.4%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 5/5 overall CMS rating is above the Connecticut average of 3.0/5.
Its 4/5 health inspection rating is above the Connecticut average of 2.7/5.
Reported RN time is 0.86 hours per resident per day, above the state average of 0.69.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
9
deficiency citations
Inspected Jan 31, 2020
Most recent cycle
6
deficiency citations
Inspected Apr 23, 2024
The most recent cycle recorded 3 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$15,341/mo
Connecticut median
Private Room
$16,425/mo
Connecticut median

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Pilgrim Manor is a 5-star Medicare and Medicaid certified nursing home in Cromwell, Connecticut with 60 certified beds. It has been operating since 1987. Its overall CMS rating is 5 out of 5.

Beds
60
Avg Residents/Day
54.3
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Feb 1, 1987
Sprinklers
Yes
Council
None
County
Capitol
Last Inspection
Apr 23, 2024
Deficiencies (Cycle 1)
6
Weighted Score
38.0
Infection Citations
0

Deficiency Citations (16)

F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 23, 2024Corrected: NoCycle: 1
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Apr 23, 2024Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Apr 23, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 23, 2024Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Apr 23, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Apr 23, 2024Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: May 1, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 1, 2025Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: May 1, 2025Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 1, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jan 31, 2020Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Jan 31, 2020Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 31, 2020Corrected: NoCycle: 2
F0640Minimal Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: Jan 31, 2020Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 24, 2024Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 7, 2019Corrected: NoCycle: 3
Total Fines
$12,048
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineApr 23, 2024
$12,048

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.42 hrs
National avg: 2.32 hrs
LPN0.66 hrs
National avg: 0.86 hrs
RN0.86 hrs
National avg: 0.69 hrs
Total Nursing3.94 hrs
National avg: 3.86 hrs
Weekend Total3.66 hrs
National avg: 0.00 hrs
Physical Therapist0.07 hrs
National avg: 0.07 hrs
Total Turnover
37.7%
RN Turnover
23.1%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (17)

NameRoleTypeOwnership %Since
COVENANT LIVING COMMUNITIES & SERVICES5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 3, 2014
CUNLIFFE, TERRIW-2 MANAGING EMPLOYEEIndividualN/AMar 19, 2009
HOLT, JODYW-2 MANAGING EMPLOYEEIndividualN/AJun 2, 2017
AAGAARD, JONCORPORATE DIRECTORIndividualN/AJul 1, 2013
CHRISTENSEN, PAMELACORPORATE DIRECTORIndividualN/AJul 1, 2013
EASTBURG, MARKCORPORATE DIRECTORIndividualN/AJul 1, 2013
ESPINOSA, MARCCORPORATE DIRECTORIndividualN/AJul 1, 2013
HODGKINSON, DONALDCORPORATE DIRECTORIndividualN/AJul 1, 2013
MANLOVE, MATTCORPORATE DIRECTORIndividualN/AJul 1, 2017
OXENDALE, ROGERCORPORATE DIRECTORIndividualN/AJul 1, 2017
STANTE, MARLENECORPORATE DIRECTORIndividualN/AJul 1, 2013
VINING, ANNECORPORATE DIRECTORIndividualN/AJul 1, 2013
CUNLIFFE, TERRICORPORATE OFFICERIndividualN/AMar 19, 2009
ERICKSON, DAVIDCORPORATE OFFICERIndividualN/AJan 31, 2008
HOLT, JODYCORPORATE OFFICERIndividualN/AJun 2, 2017
COVENANT LIVING COMMUNITIES & SERVICESOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 3, 2014
HOLT, JODYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2013

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Pilgrim Manor and nearby alternatives.

All Connecticut facilities
Pilgrim Manor
Cromwell, CTCurrent facility
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: $12,048
Autumn Lake Healthcare at Cromwell
Cromwell, CT3,168 ft
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: $16,350
Portland Care & Rehab Centre, INC
Portland, CT1.9 mi
CMS
5/5
Health
4/5
Staffing
4/5
Recorded fines: $10,033
Apple Rehab Cromwell
Cromwell, CT2.8 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $27,991
Water's Edge Center For Health & Rehab
Middletown, CT3.2 miAbuse flag
CMS
2/5
Health
1/5
Staffing
2/5
Recorded fines: $99,037
Wadsworth Glen Health Care and Rehabilitation Cent
Middletown, CT3.4 miAbuse flag
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: None
John L. Levitow Health Care Center
Rocky Hill, CT3.6 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Pilgrim Manor
Cromwell, CT · Current facility
—5/54/55/5$12,048
Autumn Lake Healthcare at Cromwell
Cromwell, CT
3,168 ft4/53/52/5$16,350
Portland Care & Rehab Centre, INC
Portland, CT
1.9 mi5/54/54/5$10,033
Apple Rehab Cromwell
Cromwell, CT
2.8 mi2/52/54/5$27,991
Water's Edge Center For Health & Rehab
Middletown, CT
3.2 mi2/51/52/5$99,037
Wadsworth Glen Health Care and Rehabilitation Cent
Middletown, CT
3.4 mi1/52/51/5None recorded
John L. Levitow Health Care Center
Rocky Hill, CT
3.6 mi5/54/55/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Pilgrim Manor?▾
Pilgrim Manor has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 5/5, and quality measures rating of 5/5. This facility is rated above average.
How much does Pilgrim Manor cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Connecticut is $15,341/month for a semi-private room and $16,425/month for a private room (Genworth/CareScout 2024). Pilgrim Manor participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Pilgrim Manor had any health inspection violations?▾
Pilgrim Manor had 6 deficiency citations in its most recent health inspection (Apr 23, 2024). The current CMS dataset records 1 fine(s) totaling $12,048.
What are the staffing levels at Pilgrim Manor?▾
Pilgrim Manor provides 3.94 total nursing staff hours per resident per day, including 0.86 RN hours, 0.66 LPN hours, and 2.42 nurse aide hours. The total staff turnover rate is 37.7%.
How many beds does Pilgrim Manor have?▾
Pilgrim Manor has 60 certified beds with an average of 54.3 residents per day, resulting in approximately 90% occupancy. The facility is Non profit - Corporation owned and is part of the Covenant Living chain.
Are there other nursing homes near Pilgrim Manor?▾
Yes. This page lists 6 nearby nursing homes in Connecticut, including 2 in Cromwell. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Pilgrim Manor?▾
On Google Maps, Pilgrim Manor has a rating of 3.5 out of 5 based on 8 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 5/5.

Part of Covenant Living

This chain operates 15 facilities. View all →