CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Connecticut. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Saint Mary Home is a 3-star Medicare and Medicaid certified nursing home in West Hartford, Connecticut with 256 certified beds. It has been operating since 1967. Its overall CMS rating is 3 out of 5.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Protect each resident from the wrongful use of the resident's belongings or money.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| MERCY COMMUNITY HEALTH INC. | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jan 1, 1997 |
| TRINITY CONTINUING CARE SERVICES | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100% | Jul 1, 2016 |
| DEMAIDA, RACHAEL | W-2 MANAGING EMPLOYEE | Individual | N/A | Jan 1, 2022 |
| LATOVICK, PAMELA | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 1, 2016 |
| HAMILTON-CRAWFORD, JANICE | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| JOHNSON, PATRICK | CORPORATE DIRECTOR | Individual | N/A | Dec 31, 2011 |
| KANE, ANN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| LATOVICK, PAMELA | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2016 |
| MCKEON, PATRICIA | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| MURPHY, PETER | CORPORATE DIRECTOR | Individual | N/A | May 31, 2013 |
| RAMAN, SHYAMALA | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| SINGH, GAGANDEEP | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| WALKER, MARK | CORPORATE DIRECTOR | Individual | N/A | May 31, 2011 |
| BOWENS, MARCUS | CORPORATE OFFICER | Individual | N/A | Mar 1, 2022 |
| HAMILTON-CRAWFORD, JANICE | CORPORATE OFFICER | Individual | N/A | Jun 5, 2022 |
Compare CMS ratings and recorded fines for Saint Mary Home and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 19 facilities. View all →