• CMS rates this facility 4/5 stars (above average)
• Has 36 certified beds with an average of 31 residents per day (86% occupancy)
• Last health inspection found 3 deficiencies (inspected Jun 20, 2025)
• No fines on record
• Total nursing staff: 3.76 hours per resident per day
• Staff turnover rate: 32.1%
Serenethos Care Center, LLC is a 4-star Medicare and Medicaid certified nursing home in Hayward, California with 36 certified beds. It has been operating since 2017. The facility scored above average compared to California facilities.
Ensure each resident receives an accurate assessment.
Ensure medication error rates are not 5 percent or greater.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ensure medication error rates are not 5 percent or greater.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Provide and implement an infection prevention and control program.
Keep all essential equipment working safely.
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Dispose of garbage and refuse properly.
Provide and implement an infection prevention and control program.
Keep all essential equipment working safely.
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| SERENETHOS CARE CENTER, LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Mar 1, 2018 |
| BALDWIN, RONALD | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Mar 1, 2018 |
| XIE, QING | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Mar 1, 2018 |
| SERENETHOS CARE CENTER, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Mar 1, 2018 |
| BALDWIN, RONALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 1, 2018 |
| NG, ANDREW | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 1, 2018 |