CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in California. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Southland is a 1-star Medicare and Medicaid certified nursing home in Norwalk, California with 120 certified beds. It has been operating since 1977. Its overall CMS rating is 1 out of 5.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure that residents are fully informed and understand their health status, care and treatments.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate pain management for a resident who requires such services.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
+ 62 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| FLAGSTONE HEALTHCARE SOUTH LLC | DIRECT OWNERSHIP INTEREST | Organization | N/A | Jan 30, 2006 |
| THE ENSIGN GROUP INC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jan 30, 2006 |
| MORRISON, JAMES | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Dec 24, 2008 |
| NGUYEN, HUNG MANH | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Mar 13, 2017 |
| BURNAM, SOON | CORPORATE OFFICER | Individual | N/A | Jan 30, 2006 |
| KEETCH, CHAD | CORPORATE OFFICER | Individual | N/A | Mar 1, 2011 |
| WILLITS, ADAM | CORPORATE OFFICER | Individual | N/A | Jan 1, 2023 |
| 1-CALL STAFFING SERVICES | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 16, 1999 |
| TWOMAGNETS LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 16, 1999 |
| MORRISON, JAMES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 24, 2008 |
| NGUYEN, HUNG MANH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 13, 2017 |
| PORT, BARRY | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | Individual | N/A | Jul 11, 2025 |
| CARETRUST GP LLC | ADP OF THE SNF | Organization | N/A | Dec 16, 1999 |
| CARETRUST REIT INC | ADP OF THE SNF | Organization | N/A | Dec 16, 1999 |
| CTR PARTNERSHIP LP | ADP OF THE SNF | Organization | N/A | Dec 16, 1999 |
| ENSIGN SERVICES INC | ADP OF THE SNF | Organization | N/A | Aug 1, 2002 |
| SOUTHLAND MANAGEMENT, LLC | ADP OF THE SNF | Organization | N/A | Dec 16, 1999 |
| BURNAM, SOON | ADP OF THE SNF | Individual | N/A | Jul 11, 2025 |
| MORRISON, JAMES | ADP OF THE SNF | Individual | N/A | Jul 11, 2025 |
| NGUYEN, HUNG MANH | ADP OF THE SNF | Individual | N/A | Jul 21, 2025 |
Compare CMS ratings and recorded fines for Southland and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 346 facilities. View all →