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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeSouth DakotaSt William's Care Center

St William's Care Center

103 N Viola St, Milbank, SD 572526054325811
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
3/5
Quality
3/5
Beds
60
certified
3 fine(s) totaling $67,379

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 60 certified beds with an average of 48.1 residents per day (80% occupancy)

• Last health inspection found 4 deficiencies (inspected Oct 2, 2024)

• Has been fined a total of $67,379 across 3 fine(s)

• Total nursing staff: 3.19 hours per resident per day

• Staff turnover rate: 38.5%

St William's Care Center is a 3-star Medicare and Medicaid certified nursing home in Milbank, South Dakota with 60 certified beds. It has been operating since 2005. The facility scored at average compared to South Dakota facilities.

Beds
60
Avg Residents/Day
48.1
Ownership
Non profit - Other
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Mar 15, 2005
Sprinklers
Yes
Council
Resident
County
Grant
Last Inspection
Oct 2, 2024
Deficiencies (Cycle 1)
4
Weighted Score
53.0
Infection Citations
0

Deficiency Citations (23)

F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0600Actual Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0600Actual Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jul 24, 2024Corrected: NoCycle: 2
F0602Potential for Harm

Protect each resident from the wrongful use of the resident's belongings or money.

Survey: Jul 24, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jul 24, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Jul 24, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jul 24, 2024Corrected: NoCycle: 2
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0609Actual Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0610Actual Harm

Respond appropriately to all alleged violations.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Mar 1, 2022Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 1, 2022Corrected: NoCycle: 3
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Mar 1, 2022Corrected: NoCycle: 3
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Mar 1, 2022Corrected: NoCycle: 3
F0636Potential for Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Mar 1, 2022Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 1, 2022Corrected: NoCycle: 3
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Mar 1, 2022Corrected: NoCycle: 3
F0909Potential for Harm

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Survey: Mar 1, 2022Corrected: NoCycle: 3
Total Fines
$67,379
Number of Fines
3
Payment Denials
0
Total Penalties
3

Penalty History

FineOct 2, 2024
$12,048
FineAug 10, 2023
$13,406
FineJul 24, 2024
$41,925

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.04 hrs
National avg: 2.35 hrs
LPN0.77 hrs
National avg: 0.86 hrs
RN0.39 hrs
National avg: 0.68 hrs
Total Nursing3.19 hrs
National avg: 3.89 hrs
Weekend Total2.55 hrs
National avg: 0.00 hrs
Physical Therapist0.13 hrs
National avg: 0.07 hrs
Total Turnover
38.5%
RN Turnover
0.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Other
Recent Change
No

Owners & Managers (6)

NameRoleTypeOwnership %Since
BUTLER, RITACORPORATE DIRECTORIndividualN/AMar 4, 2005
MCCAFFERTY, PATRICIACORPORATE DIRECTORIndividualN/AMar 4, 2005
WALKER, MARYCORPORATE DIRECTORIndividualN/AFeb 16, 2023
WALKER, MARYCORPORATE OFFICERIndividualN/AJan 26, 2023
CHRISTENSON, ANNW-2 MANAGING EMPLOYEEIndividualN/AJul 1, 2012
THRIFT, RENEW-2 MANAGING EMPLOYEEIndividualN/AJan 26, 2023

Nearby Nursing Homes

All South Dakota facilities

Avantara Milbank

Milbank, SD · 55 beds

For profit$55,361 in fines
Health
Staffing
Quality
4791 ft

Frequently Asked Questions

What is the CMS rating for St William's Care Center?▾
St William's Care Center has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 3/5. This facility is rated average.
Has St William's Care Center had any health inspection violations?▾
St William's Care Center had 4 deficiency citations in its most recent health inspection (Oct 2, 2024). The facility has been fined a total of $67,379 across 3 fine(s).
What are the staffing levels at St William's Care Center?▾
St William's Care Center provides 3.19 total nursing staff hours per resident per day, including 0.39 RN hours, 0.77 LPN hours, and 2.04 nurse aide hours. The total staff turnover rate is 38.5%.
How many beds does St William's Care Center have?▾
St William's Care Center has 60 certified beds with an average of 48.1 residents per day, resulting in approximately 80% occupancy. The facility is Non profit - Other owned.
Are there other nursing homes near St William's Care Center?▾
Yes, there are 1 other nursing home in Milbank, South Dakota with an average rating of 2/5. You can compare all facilities on the Milbank nursing homes page.