• CMS rates this facility 4/5 stars (above average)
• Has 73 certified beds with an average of 68.9 residents per day (94% occupancy)
• Last health inspection found 7 deficiencies (inspected Jul 23, 2025)
• No fines on record
• Total nursing staff: 4.12 hours per resident per day
• Staff turnover rate: 50.0%
• Part of the Elder Outreach Nursing & Rehabilitation chain (5 facilities)
The Encore Healthcare and Rehabilitation Center is a 4-star Medicare and Medicaid certified nursing home in Crowley, Louisiana with 73 certified beds. It has been operating since 1997. The facility scored above average compared to Louisiana facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Allow residents to self-administer drugs if determined clinically appropriate.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Ensure each resident receives an accurate assessment.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide safe and appropriate respiratory care for a resident when needed.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure that residents are fully informed and understand their health status, care and treatments.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide safe, appropriate pain management for a resident who requires such services.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ensure medication error rates are not 5 percent or greater.
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| COLE, TODD | CORPORATE DIRECTOR | Individual | N/A | Sep 16, 2015 |
| PRESAS, KATI | CORPORATE DIRECTOR | Individual | N/A | Dec 15, 2021 |
| SITTIG, JUDE | CORPORATE DIRECTOR | Individual | N/A | Feb 17, 2010 |
| WALSH, DOUGLAS | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2010 |
| QUIBODEAUX, BONNIE | CORPORATE OFFICER | Individual | N/A | Feb 1, 2018 |
| GATTE, CORY | W-2 MANAGING EMPLOYEE | Individual | N/A | May 8, 2013 |
This chain operates 5 facilities. View all →