CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Texas. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
The Healthcare Resort of Plano is a 3-star Medicare and Medicaid certified nursing home in Plano, Texas with 70 certified beds. It has been operating since 2016. Its overall CMS rating is 3 out of 5.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| KEYSTONE CARE LLC | DIRECT OWNERSHIP INTEREST | Organization | N/A | Oct 21, 2013 |
| THE ENSIGN GROUP INC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | May 12, 2016 |
| NICCUM, KEVIN | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 31, 2017 |
| PARK, KEN | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Oct 1, 2018 |
| WILSON, EDWARD | CORPORATE DIRECTOR | Individual | N/A | Feb 1, 2025 |
| ASHTON, ANDREW | CORPORATE OFFICER | Individual | N/A | Jan 1, 2022 |
| BURNAM, SOON | CORPORATE OFFICER | Individual | N/A | Oct 21, 2015 |
| KEETCH, CHAD | CORPORATE OFFICER | Individual | N/A | Mar 1, 2011 |
| SATO, AMI | CORPORATE OFFICER | Individual | N/A | Sep 9, 2024 |
| NICCUM, KEVIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 31, 2017 |
| PARK, KEN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2018 |
| PORT, BARRY | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | Individual | N/A | Jun 18, 2025 |
| ENSIGN SERVICES INC | ADP OF THE SNF | Organization | N/A | Oct 21, 2013 |
| WELLTOWER OP, LLC | ADP OF THE SNF | Organization | N/A | Apr 26, 2016 |
| NICCUM, KEVIN | ADP OF THE SNF | Individual | N/A | Jun 18, 2025 |
| PARK, KEN | ADP OF THE SNF | Individual | N/A | Jun 18, 2025 |
Compare CMS ratings and recorded fines for The Healthcare Resort of Plano and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 346 facilities. View all →