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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeTexasThe Healthcare Resort of Plano

The Healthcare Resort of Plano

3325 West Plano Parkway, Plano, TX 750759723790000
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
3/5
Quality
4/5
Beds
70
certified
3 fine(s) totaling $26,188

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 70 certified beds with an average of 60.4 residents per day (86% occupancy)

• Last health inspection found 7 deficiencies (inspected Jun 26, 2025)

• Has been fined a total of $26,188 across 3 fine(s)

• Total nursing staff: 4.09 hours per resident per day

• Staff turnover rate: 53.2% (high)

• Part of the The Ensign Group chain (324 facilities)

The Healthcare Resort of Plano is a 3-star Medicare and Medicaid certified nursing home in Plano, Texas with 70 certified beds. It has been operating since 2016. The facility scored at average compared to Texas facilities.

Beds
70
Avg Residents/Day
60.4
Ownership
Non profit - Other
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 12, 2016
Sprinklers
Yes
Council
Resident
County
Collin
Last Inspection
Jun 26, 2025
Deficiencies (Cycle 1)
7
Weighted Score
62.0
Infection Citations
0

Deficiency Citations (27)

F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Dec 2, 2025Corrected: NoCycle: 1
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Jun 26, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jun 26, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jun 26, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jun 26, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jun 26, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jun 26, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Oct 9, 2024Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 10, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 16, 2024Corrected: NoCycle: 2
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: May 16, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: May 16, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 16, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 16, 2024Corrected: NoCycle: 2
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Nov 16, 2023Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 5, 2023Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Sep 5, 2023Corrected: NoCycle: 3
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Apr 18, 2023Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Apr 18, 2023Corrected: NoCycle: 3
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Feb 23, 2023Corrected: NoCycle: 3
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Feb 23, 2023Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 23, 2023Corrected: NoCycle: 3
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Feb 23, 2023Corrected: NoCycle: 3
F0809Potential for Harm

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Survey: Feb 23, 2023Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 23, 2023Corrected: NoCycle: 3
F0694Potential for Harm

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Survey: Feb 23, 2023Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 23, 2023Corrected: NoCycle: 3
Total Fines
$26,188
Number of Fines
3
Payment Denials
1
Total Penalties
4

Penalty History

FineNov 16, 2023
$7,443
FineSep 10, 2024
$8,995
FineFeb 23, 2023
$9,750
Payment DenialNov 16, 2023
12 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.94 hrs
National avg: 2.35 hrs
LPN1.44 hrs
National avg: 0.86 hrs
RN0.72 hrs
National avg: 0.68 hrs
Total Nursing4.09 hrs
National avg: 3.89 hrs
Weekend Total3.59 hrs
National avg: 0.00 hrs
Physical Therapist0.40 hrs
National avg: 0.07 hrs
Total Turnover
53.2%
RN Turnover
53.8%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Other
Recent Change
No

Owners & Managers (7)

NameRoleTypeOwnership %Since
NICCUM, KEVINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 31, 2017
PARK, KENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2018
WILSON, EDWARDCORPORATE DIRECTORIndividualN/AFeb 1, 2025
ASHTON, ANDREWCORPORATE OFFICERIndividualN/AJan 1, 2022
BURNAM, SOONCORPORATE OFFICERIndividualN/AOct 21, 2015
KEETCH, CHADCORPORATE OFFICERIndividualN/AMar 1, 2011
SATO, AMICORPORATE OFFICERIndividualN/ASep 9, 2024

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Frequently Asked Questions

What is the CMS rating for The Healthcare Resort of Plano?▾
The Healthcare Resort of Plano has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 4/5. This facility is rated average.
Has The Healthcare Resort of Plano had any health inspection violations?▾
The Healthcare Resort of Plano had 7 deficiency citations in its most recent health inspection (Jun 26, 2025). The facility has been fined a total of $26,188 across 3 fine(s).
What are the staffing levels at The Healthcare Resort of Plano?▾
The Healthcare Resort of Plano provides 4.09 total nursing staff hours per resident per day, including 0.72 RN hours, 1.44 LPN hours, and 1.94 nurse aide hours. The total staff turnover rate is 53.2%.
How many beds does The Healthcare Resort of Plano have?▾
The Healthcare Resort of Plano has 70 certified beds with an average of 60.4 residents per day, resulting in approximately 86% occupancy. The facility is Non profit - Other owned and is part of the The Ensign Group chain.
Are there other nursing homes near The Healthcare Resort of Plano?▾
Yes, there are 8 other nursing homes in Plano, Texas with an average rating of 2.8/5. You can compare all facilities on the Plano nursing homes page.

Part of The Ensign Group

This chain operates 324 facilities. View all →