• CMS rates this facility 3/5 stars (average)
• Has 70 certified beds with an average of 60.4 residents per day (86% occupancy)
• Last health inspection found 7 deficiencies (inspected Jun 26, 2025)
• Has been fined a total of $26,188 across 3 fine(s)
• Total nursing staff: 4.09 hours per resident per day
• Staff turnover rate: 53.2% (high)
• Part of the The Ensign Group chain (324 facilities)
The Healthcare Resort of Plano is a 3-star Medicare and Medicaid certified nursing home in Plano, Texas with 70 certified beds. It has been operating since 2016. The facility scored at average compared to Texas facilities.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Keep residents' personal and medical records private and confidential.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide and implement an infection prevention and control program.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Post nurse staffing information every day.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Provide and implement an infection prevention and control program.
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| NICCUM, KEVIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 31, 2017 |
| PARK, KEN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2018 |
| WILSON, EDWARD | CORPORATE DIRECTOR | Individual | N/A | Feb 1, 2025 |
| ASHTON, ANDREW | CORPORATE OFFICER | Individual | N/A | Jan 1, 2022 |
| BURNAM, SOON | CORPORATE OFFICER | Individual | N/A | Oct 21, 2015 |
| KEETCH, CHAD | CORPORATE OFFICER | Individual | N/A | Mar 1, 2011 |
| SATO, AMI | CORPORATE OFFICER | Individual | N/A | Sep 9, 2024 |
This chain operates 324 facilities. View all →