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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeTexasThe Hillcrest of North Dallas

The Hillcrest of North Dallas

18648 Hillcrest Rd, Dallas, TX 752529725177771
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
1/5
Quality
4/5
Beds
120
certified
4 fine(s) totaling $236,449

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 120 certified beds with an average of 110.6 residents per day (92% occupancy)

• Last health inspection found 16 deficiencies (inspected May 31, 2024)

• Has been fined a total of $236,449 across 4 fine(s)

• Total nursing staff: 2.88 hours per resident per day

• Staff turnover rate: 74.6% (high)

• Part of the Opco Skilled Management chain (51 facilities)

The Hillcrest of North Dallas is a 1-star Medicare and Medicaid certified nursing home in Dallas, Texas with 120 certified beds. It has been operating since 2012. The facility scored below average compared to Texas facilities.

Beds
120
Avg Residents/Day
110.6
Ownership
For profit - Partnership
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jun 18, 2012
Sprinklers
Yes
Council
Resident
County
Dallas
Last Inspection
May 31, 2024
Deficiencies (Cycle 1)
16
Weighted Score
232.5
Infection Citations
0

Deficiency Citations (48)

F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 1, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jun 3, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: May 22, 2025Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: May 22, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 1, 2025Corrected: NoCycle: 1
F0624Potential for Harm

Prepare residents for a safe transfer or discharge from the nursing home.

Survey: Apr 4, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: May 31, 2024Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 31, 2024Corrected: NoCycle: 1
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: May 31, 2024Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 31, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Dec 7, 2024Corrected: NoCycle: 2
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Dec 2, 2024Corrected: NoCycle: 2
F0688Actual Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Sep 16, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Aug 30, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Aug 30, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Aug 30, 2024Corrected: NoCycle: 2
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Aug 12, 2024Corrected: NoCycle: 2
F0607Immediate Jeopardy

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Aug 12, 2024Corrected: NoCycle: 2
F0610Immediate Jeopardy

Respond appropriately to all alleged violations.

Survey: Aug 12, 2024Corrected: NoCycle: 2
F0656Immediate Jeopardy

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 12, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 12, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Aug 3, 2024Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jun 14, 2024Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jun 10, 2024Corrected: NoCycle: 2

+ 18 more deficiencies

Total Fines
$236,449
Number of Fines
4
Payment Denials
1
Total Penalties
5

Penalty History

FineMay 31, 2024
$9,017
FineAug 3, 2024
$12,202
FineMar 17, 2023
$15,397
FineAug 3, 2024
$199,833
Payment DenialAug 3, 2024
4 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.52 hrs
National avg: 2.35 hrs
LPN0.95 hrs
National avg: 0.86 hrs
RN0.41 hrs
National avg: 0.68 hrs
Total Nursing2.88 hrs
National avg: 3.89 hrs
Weekend Total2.57 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
74.6%
RN Turnover
86.7%
Administrators Left
3

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Partnership
Recent Change
No

Owners & Managers (7)

NameRoleTypeOwnership %Since
DALLAS COUNTY HOSPITAL DISTRICT5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Apr 1, 2017
HANSEN HUNTER LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AApr 1, 2024
HILLCREST OF NORTH DALLAS LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ANov 1, 2022
GARETZ, DAVIDOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 1, 2022
BRADLEY, SHANNANCORPORATE OFFICERIndividualN/ADec 11, 2023
CASTANEDA, EDMUNDOCORPORATE OFFICERIndividualN/AJan 10, 2022
CERISE, FREDERICKCORPORATE OFFICERIndividualN/AMar 24, 2014

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Frequently Asked Questions

What is the CMS rating for The Hillcrest of North Dallas?▾
The Hillcrest of North Dallas has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 1/5, and quality measures rating of 4/5. This facility is rated below average.
Has The Hillcrest of North Dallas had any health inspection violations?▾
The Hillcrest of North Dallas had 16 deficiency citations in its most recent health inspection (May 31, 2024). The facility has been fined a total of $236,449 across 4 fine(s).
What are the staffing levels at The Hillcrest of North Dallas?▾
The Hillcrest of North Dallas provides 2.88 total nursing staff hours per resident per day, including 0.41 RN hours, 0.95 LPN hours, and 1.52 nurse aide hours. The total staff turnover rate is 74.6%.
How many beds does The Hillcrest of North Dallas have?▾
The Hillcrest of North Dallas has 120 certified beds with an average of 110.6 residents per day, resulting in approximately 92% occupancy. The facility is For profit - Partnership owned and is part of the Opco Skilled Management chain.
Are there other nursing homes near The Hillcrest of North Dallas?▾
Yes, there are 32 other nursing homes in Dallas, Texas with an average rating of 2.6/5. You can compare all facilities on the Dallas nursing homes page.

Part of Opco Skilled Management

This chain operates 51 facilities. View all →