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HomeTexasThe Hillcrest of North Dallas

The Hillcrest of North Dallas

18648 Hillcrest Rd, Dallas, TX 752529725177771WebsiteGoogle Maps
4.2on Google(127 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
1/5
Quality
4/5
Beds
120
certified
3 fine(s) totaling $221,052

How The Hillcrest of North Dallas Compares in Texas

Facility results compared with averages for CMS-certified nursing homes in Texas. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
TX average
2.7/5
Below state average
Health inspection rating
1/5
TX average
2.8/5
Below state average
Staffing rating
1/5
TX average
1.9/5
Below state average
Nursing hours per resident
2.66 hrs/day
TX average
3.39 hrs/day
Below state average
RN hours per resident
0.47 hrs/day
TX average
0.43 hrs/day
Close to state average
Staff turnover
68.3%
TX average
55.3%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Texas average of 2.7/5.
Its 1/5 health inspection rating is below the Texas average of 2.8/5.
Reported nursing time is 2.66 hours per resident per day, below the state average of 3.39.
Staff turnover is 68.3%, higher than the Texas average of 55.3%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
28
deficiency citations
Inspected May 31, 2024
Most recent cycle
10
deficiency citations
Inspected Jul 31, 2025
The most recent cycle recorded 18 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$5,996/mo
Texas median
Private Room
$7,300/mo
Texas median
Dallas County 65+
290,461
11.2% of county
County Population
2,604,053
Dallas County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

The Hillcrest of North Dallas is a 1-star Medicare and Medicaid certified nursing home in Dallas, Texas with 120 certified beds. It has been operating since 2012. Its overall CMS rating is 1 out of 5.

Beds
120
Avg Residents/Day
112.4
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
Yes
First Approved
Jun 18, 2012
Sprinklers
Yes
Council
Resident
County
Dallas
Last Inspection
Jul 31, 2025
Deficiencies (Cycle 1)
10
Weighted Score
216.5
Infection Citations
0

Deficiency Citations (44)

F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 1, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jun 3, 2025Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: May 22, 2025Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: May 22, 2025Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 1, 2025Corrected: NoCycle: 2
F0624Potential for Harm

Prepare residents for a safe transfer or discharge from the nursing home.

Survey: Apr 4, 2025Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Dec 7, 2024Corrected: NoCycle: 2
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Dec 2, 2024Corrected: NoCycle: 2
F0688Actual Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Sep 16, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Aug 30, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Aug 30, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Aug 30, 2024Corrected: NoCycle: 2
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Aug 12, 2024Corrected: NoCycle: 2
F0607Immediate Jeopardy

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Aug 12, 2024Corrected: NoCycle: 2
F0610Immediate Jeopardy

Respond appropriately to all alleged violations.

Survey: Aug 12, 2024Corrected: NoCycle: 2
F0656Immediate Jeopardy

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 12, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 12, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Aug 3, 2024Corrected: NoCycle: 2
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: May 31, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 31, 2024Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: May 31, 2024Corrected: NoCycle: 2

+ 14 more deficiencies

Total Fines
$221,052
Number of Fines
3
Payment Denials
1
Total Penalties
4

Penalty History

FineMay 31, 2024
$9,017
FineAug 3, 2024
$12,202
FineAug 3, 2024
$199,833
Payment DenialAug 3, 2024
4 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.40 hrs
National avg: 2.32 hrs
LPN0.79 hrs
National avg: 0.86 hrs
RN0.47 hrs
National avg: 0.69 hrs
Total Nursing2.66 hrs
National avg: 3.86 hrs
Weekend Total2.31 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
68.3%
RN Turnover
80.0%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (19)

NameRoleTypeOwnership %Since
DALLAS COUNTY HOSPITAL DISTRICT5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Apr 1, 2017
BRADLEY, SHANNANCORPORATE OFFICERIndividualN/ADec 11, 2023
CASTANEDA, EDMUNDOCORPORATE OFFICERIndividualN/AJan 10, 2022
CERISE, FREDERICKCORPORATE OFFICERIndividualN/AMar 24, 2014
HILLCREST OF NORTH DALLAS LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ANov 1, 2022
GARETZ, DAVIDOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 1, 2022
GURWITZ, SOLOMONINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AJun 26, 2025
KAPLAN, ESTHERINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AJun 26, 2025
KAPLAN, MOSHAINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AJun 26, 2025
MINDLE, ADAMINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AJun 26, 2025
STERNSHEIN, JENNIFERINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AJun 26, 2025
UNGER, JEFFREYINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AJun 26, 2025
ZIMMERMAN, CAROLINEINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AJun 26, 2025
CONTINUUM REHAB GROUP LLCADP OF THE SNFOrganizationN/ANov 1, 2022
DALLAS TWO PROPERTY, LLCADP OF THE SNFOrganizationN/AOct 31, 2022
OPCO CA SKILLED MGMT INC.ADP OF THE SNFOrganizationN/ANov 1, 2022
OPCO TEXAS SKILLED MGMT LLCADP OF THE SNFOrganizationN/ANov 1, 2022
BAUGH, CEMORNEADP OF THE SNFIndividualN/AFeb 10, 2025
BELLAMKONDA, RENUKAADP OF THE SNFIndividualN/AJan 16, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for The Hillcrest of North Dallas and nearby alternatives.

All Texas facilities
The Hillcrest of North Dallas
Dallas, TXCurrent facility
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $221,052
Carrara
Plano, TX2,640 ft
CMS
4/5
Health
4/5
Staffing
2/5
Recorded fines: $10,036
Continuing Care at Highland Springs
Dallas, TX1.2 mi
CMS
3/5
Health
2/5
Staffing
5/5
Recorded fines: $46,105
Landmark of Plano Rehabilitation and Nursing Cente
Plano, TX1.4 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $9,240
The Healthcare Resort of Plano
Plano, TX1.6 mi
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: $16,438
Life Care Center of Plano
Plano, TX1.8 mi
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: $8,281
Accel at Willow Bend
Plano, TX3.6 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
The Hillcrest of North Dallas
Dallas, TX · Current facility
—1/51/51/5$221,052
Carrara
Plano, TX
2,640 ft4/54/52/5$10,036
Continuing Care at Highland Springs
Dallas, TX
1.2 mi3/52/55/5$46,105
Landmark of Plano Rehabilitation and Nursing Cente
Plano, TX
1.4 mi2/52/52/5$9,240
The Healthcare Resort of Plano
Plano, TX
1.6 mi3/53/52/5$16,438
Life Care Center of Plano
Plano, TX
1.8 mi4/53/52/5$8,281
Accel at Willow Bend
Plano, TX
3.6 mi1/52/51/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for The Hillcrest of North Dallas?▾
The Hillcrest of North Dallas has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 1/5, and quality measures rating of 4/5. This facility is rated below average.
How much does The Hillcrest of North Dallas cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Texas is $5,996/month for a semi-private room and $7,300/month for a private room (Genworth/CareScout 2024). The Hillcrest of North Dallas participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has The Hillcrest of North Dallas had any health inspection violations?▾
The Hillcrest of North Dallas had 10 deficiency citations in its most recent health inspection (Jul 31, 2025). The current CMS dataset records 3 fine(s) totaling $221,052.
What are the staffing levels at The Hillcrest of North Dallas?▾
The Hillcrest of North Dallas provides 2.66 total nursing staff hours per resident per day, including 0.47 RN hours, 0.79 LPN hours, and 1.40 nurse aide hours. The total staff turnover rate is 68.3%.
How many beds does The Hillcrest of North Dallas have?▾
The Hillcrest of North Dallas has 120 certified beds with an average of 112.4 residents per day, resulting in approximately 94% occupancy. The facility is For profit - Corporation owned and is part of the Opco Skilled Management chain.
Are there other nursing homes near The Hillcrest of North Dallas?▾
Yes. This page lists 6 nearby nursing homes in Texas, including 1 in Dallas. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about The Hillcrest of North Dallas?▾
On Google Maps, The Hillcrest of North Dallas has a rating of 4.2 out of 5 based on 127 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Opco Skilled Management

This chain operates 68 facilities. View all →